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4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

Browse NEOGOV Reviews

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  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 29/09/2025

Neogov Staff is on Fire!

The best part of Neogov is the Neogov Staff! Supportive, knowledgeable and fun to work with! Appreciate the support!

Pros

Variety of sessions! There is something for everyone, no matter where you are at in your Neogov journey!

Cons

Nothing! My experience has been great and there is honestly nothing I do not like. Looking forward to the continuation of evolution!

Alternatives Considered

ADP Workforce Now

Reasons for Switching to NEOGOV

Their focus on government and the willingness to adapt.
Steven
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 30/09/2025

Great service and product

Pros

I like the ease of converting simple and complex forms and processes from paper and manual processes to digital and automated processes. It is much easier to find files and information, and customer support is always wonderful.

Cons

Sometimes, it takes a long time to find a solution if issues arise. Responses from customer support can be slow, especially if the issue is very complex. It would help to receive regular updates even if no progress has been made. So that we don’t feel forgotten in the caseloads.

Alternatives Considered

Oracle PeopleSoft and Workday HCM

Reasons for Choosing NEOGOV

Pur old software wasn’t even in your list. Our things were all super outdated! ONESolution wasn’t even being supported anymore.

Switched From

OneSignal

Reasons for Switching to NEOGOV

It is a centralized platform rather than a bunch of disparate products.
Tara
  • Industry: Transportation/Trucking/Railroad
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 29/09/2025

Neogov - a step to our future

My overall experience with Neogov has been very positive. Our implementation and go live webt smoothly.

Pros

What I like most about Neogov currently is that the platform is very user friendly and ezsy to navigate.

Cons

What I like least is that we are not able to adjuat the office on the requisition after it jas been submitted.

Alternatives Considered

Oracle Taleo Cloud

Reasons for Choosing NEOGOV

We switched dymue to lack of automation in the prior system

Switched From

Oracle PeopleSoft

Reasons for Switching to NEOGOV

We chose NeoGov due to the ease of use.
Alexis
  • Industry: Law Enforcement
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 29/09/2025

Perform & Supervisors

NEOGOV has been great to work with. We love that they are so receptive on feedback. We know not all changes are made overnight but always appreciate feeling heard and thoughts are taken to development for consideration.

Pros

Perform has assisted in evaluation completion. The ease of use and modern look assists supervisors. Access to the mobile app and journal entries has significantly increased evaluation submission. We look forward to the future enhancements and writing assistance!

Cons

I would love if there was more reporting in Perform and customized dashboards for supervisors upon login. On the supervisor end they have to click around to access statuses of current evaluations opposed to having a quick dashboard upon login. It is easy from an admin level to access but something more user friendly for supervisors I think would engage them even more.

Verified Reviewer Show more details
  • Industry: Government Administration
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source Show more details
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4.0
Reviewed on 29/09/2025

NEOGOV is our future

I think NEOGOV could be an exceptional tool for my organization if we can adopt a culture of improving efficiencies, reducing paper waste, and utilization of the application. We also have to focus on employee development, and not just think of it as process tools.

Pros

Integration of products. Ability to improve efficiencies and reduce paper waste. Ability to individualize what products we need.

Cons

UAT data is only updated once a year. Difficulty to make bulk updates to data. Outdated training materials. Short availability to implementation manager after training. We need the support the most after the training is done.

Alternatives Considered

PerformYard

Reasons for Switching to NEOGOV

Because we already had other products, the price, and procurements ability yo piggy back off another local government for approvals

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