ADP Workforce Now

Pros

ADP Workforce Now is great for its all-in-one platform that simplifies payroll, benefits, and time tracking. Users love its easy interface, customization, and integration with other tools, making HR management seamless.

Cons

Customer support can be slow, the platform has a steep learning curve, integrations may be challenging, pricing isn't transparent, and the mobile app has limited functionality.

Pros

It's simple to use but also powerful, with many features - some are even useful! ADP is used by many employers, so it's fairly simple to transition from one ADP system to another.

Cons

Reporting can be a bit difficult - HR professionals are not generally technical people, so trying to get to grips with complicated reporting tools can be awkward. However, ADP does offer training, and there is also plenty of help online.

Pros

It's a lot to take in, but it includes all the features one might need. ADP is widely used, and we have been using it for a good number of years. We have relied on ADP for various functions, including payroll, employee hiring, performance reviews, and tax management.

Cons

It feels outdated; I miss the fresh look of current UIs. There are too many clicks to navigate between different sections, which I dislike the most.

Pros

ADP Workforce Now is a great product to assist payroll departments with many tools to provide in-depth and practical assistance to every day payroll needs.

Cons

The cost can be overwhelming as you have to buy the system in modules that you need a piece at a time. It can also be hard to get assistance as you have to go through many different channels.

Alternatives Considered

Reasons for Choosing ADP Workforce Now

Switched From

Reasons for Switching to ADP Workforce Now

Pros

I found the ADP Workforce Now platform fairly easy to use - intuitive for the most part. I also thought the reports were comprehensive - at least enough for my needs. Customer service was also good - fast to assist and resolve any issues.

Cons

I can't really think of anything I disliked about the ADP Workforce Now platform. Any issue I had was user-error, not the fault of the system!

Pros

It's been incredibly easy to access information about pay stubs, see the break down of pay, and to file for things like time off.

Cons

The 'My Benefits' screen where the time off button is rather hidden. One of the things employees so often use ADP for is putting their time off in and it's not easily accessible from the home screen.

Pros

Ease of use on the user end. Great intergraded platform

Cons

Higher on the price point. Still reviewing if this the cost is worth it or not

Pros

It was extremely easy to navigate, simple to use

Cons

I honestly don't think I had any negative reactions to any part of ADP

Pros

I liked the ease of logging in and being able to check hrs

Cons

The transition of them taking over from other payroll provider

Pros

ADP makes managing staff time seamless, especially for a team working across remote sites. The ability to track where employees clock in adds a layer of accountability and transparency, which is invaluable for remote workforce management. Highly recommended for teams needing robust time-tracking features!

Cons

The mobile phone application can sometimes present a problem and constant needing to reset.

Pros

I used ADP Workforce Now after I migrated away from ADP Total and I had to bring everything in house. The initial set up was not difficult

Cons

I have many. My implementation manager fell out of the process and we were left to figure out implementation, especially during the parallel testing

Alternatives Considered

Reasons for Choosing ADP Workforce Now

Switched From

Reasons for Switching to ADP Workforce Now

Pros

I really like that ADP Workforce Now is easy to navigate

Cons

I haven't found any issues with ADP Workforce Now.

Pros

I like the ease that you could move around in the system

Cons

The only hard part of the app was requesting you time off

Pros

ADPWFN is very customizable. It even has a payroll calculator to check the net proceeds an employee will get for his pay. 401k deductions and remittances are also integrated into this SAAS, which lessens the hassle of having a different service provider.

Cons

Their billing is quite confusing. There are charges that are not obvious as to when they occurred. Customer service agents are not equally trained and knowledgeable.

Alternatives Considered

Reasons for Choosing ADP Workforce Now

Switched From

Reasons for Switching to ADP Workforce Now

Pros

I like that it is a one stop area for all employees needs.

Cons

The price was just too expensive for a small company. Was hard to get to the right place when calling customer service.

Pros

It's an on-time solution to know when I've been paid at a job and track my working hours as well as see upcoming payment scheduling. Far nicer than waiting on my employer to give me a check that I scan or cash in the old fashioned way.

Cons

There aren't particular complaints that I have towards the platform. It has a functional design that doesn't need flare to accomplish the tasks it's used for. A few more tutorials may assist new users, I did have to scrolll around a while before understanding the sections at first like with any program.

Pros

ADP allows you to clock in and out of work without needing to sign in. It also allows admins/ your employer to provide training videos in the app to help you in your field of work.

Cons

The new update makes it a bit difficult to sign in. Instead of being strictly on the app, it opens an external browser then you need to have a verification code.

Pros

Seamless all in one portal with an amazing amount of tools for employees to utilize from time off to payroll and more.

Cons

Could do with a better management of payroll options for disbursement, and it would be nice to have a faster way to take time off.

Pros

With it i get paid accurately and on time

Cons

There isnt anything i can say bad about adp

Pros

ADP has a mobile login/out feature that is convenient and accurate for employees to use on the jobs and at different work locations.

Cons

The physical login/log out machine sometimes cause jam and not able to log the information in to the system and personnel have to retried several times for it to work. Also, personnel sometimes forgot to log out with the machine, causing accuracy issue when keeping track of their hours.

Pros

The ease of use. Also, the variety of services you can receive to make processing payroll/ HRIS/ garnishments, etc. Always have loved using this product and most jobs I have worked at

Cons

Sometime the system can have glitches that are hard to explain and if you get someone other than your dedicated rep, they are not as knowledgeable. Again, sometimes. Other times I get great customer service all around.

Pros

You are able to do everything in one space as well as recruiting and payroll all in one!

Cons

Nothing so far and I’ve been using for a year now.

Pros

I really like being able to look at my hours I worked for the pay period. I love that i can change my retirement investment on ADP at anytime accessing it thru an app on my phone. This is way better that trying to get a hold of payroll like past jobs ive had that dont use ADP. It makes everyday life so much easier.

Cons

I like everything about it so this question doesnt apply to me

Pros

Easy to use interface and allowed us to manage our staff quickly and efficiently.

Cons

I'm aware of the cost so it's something to take into account for sure.

Pros

I liked being able to have the confidence and privacy to see read and understand everything about my pay period the statements tax filing time slots hours worked direct deposit etc.

Cons

Not much to not like about this App its pretty much very successful .