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ADP Workforce Now
4.4
Overall rating
Reviews
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About ADP Workforce Now
ADP Workforce Solution is suited for businesses with more than 50 employees looking to streamline HR processes. ADP Workforce Now includes capabilities such as payroll processing and tax filing, performance management, compensation management, talent acquisition, time and labor management, benefits management, analytics, plus more.
This fully integrated HR software is built on a single database, which automates data synchronization and helps human resource teams minimize manual administrative task procedures. ADP Workforce can integrate with other HR and business applications via the ADP Marketplace.
Other HR management features include proactive compliance and regulatory alerts; external perspectives on making HR and business decisions with the help of ADP Benchmarking, the ADP Research Institute, and ADP Professional Services; and, access to the ADP client community with more than 50,000 peers.
What is ADP Workforce Now?
How do you use ADP Workforce Now?
Who uses ADP Workforce Now?
How much does ADP Workforce Now cost?
Does ADP Workforce Now have an app?
What is ADP Workforce Now?
ADP Workforce Now is a comprehensive HR suite that combines all core payroll and HR management processes into a single database-driven platform. ADP Workforce Now includes payroll management, time and attendance tracking, talent management, benefits administration, and complete HR management.
How do you use ADP Workforce Now?
Users can integrate ADP Workforce Now into popular third-party HR systems. With a centralized HR database, ADP Workforce Now can utilize HR data from multiple systems to help users automate time tracking, manage employee schedules, and gain high-level visibility of all in-office and remote employees. Users can also access ADP Workforce's payroll component to preview payroll reports and find errors before processing.
Who uses ADP Workforce Now?
ADP Workforce is mainly used by HR managers and payroll administrators within mid-size businesses that need to connect multiple HR systems into one platform.
How much does ADP Workforce Now cost?
Contact ADP for specific pricing information. ADP offers 4 different pricing plans: Payroll Essentials, HR Plus, Hiring Advantage, Performance Plus.
Does ADP Workforce Now have an app?
ADP provides an iOS and Android app, ADP Mobile Solutions, which can be used with other ADP products. The app can be used to access employee information including timesheet and payroll data, W-2 forms, mobile enrollment for employee benefits, direct deposit info, plus more.
ADP Workforce Now pricing
ADP Workforce Now does not have a free version and does not offer a free trial.
Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No
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ADP Workforce Now Reviews
Feature rating
5 reviews of 6,703
View all reviews
Jeremy
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 5/08/2024
Review from a cleaning company
It's been very positive I would use this everyday and recommended to anybody
Pros
The ability to allow all of workers to connect through a single app and see everything they need to see for their job that day
Cons
Some of the abilities need to be updated because it's still a little janky on Android
Mike
- Industry: Staffing & Recruiting
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3
4
Reviewed on 11/09/2024
Pretty solid payroll product.
Have used the product since 2017 as a high level practitioner, about 2800 employees over 3 company codes. I have found the payroll service to be reliable, of high quality and pretty user friendly as the user gains experience.
Pros
Excellent reporting functions, very good core product with reliable delivery. Ability to do time data imports / mass updates very good.
Cons
ACA / benefits module was a bit funky, did not want to recognize an offering that did met MEC but not MV. For that reason, we used another solution for ACA filings.
Alternatives Considered
Paychex FlexReasons for Choosing ADP Workforce Now
ADP had a better national scale for service and delivery which we felt our small provider could not meet.Switched From
Evolution Human Capital ManagementReasons for Switching to ADP Workforce Now
Better database function, better capability. High turnover business and Paychex had some limitations ADP did not. Seems like point of emphasis was different for each vendor. ADP was more inherently "top down", which worked better for our organization. Paychex was pitching some nice employee empowerment features, but that wasn't a good match for our structure, and ADP could do all of them, it just may have taken a step or two to implement.
Salma
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
2
3
Reviewed on 16/08/2024
ADP WFN - Employer Admin Experience
I think their customer service general line for employers is pretty good but the account managers assigned to the accounts are just not high quality account managers. They lack communications and follow ups. There have been many times where they AM contradicts themselves and are just not confident in their responses and end up giving us direction that is just not correct.
Pros
I think the ATS functionality is very neat and user friendly. I love that you can customize it to fit your recruitment process, uploading templates for communications, status changes, posting questions, etc. I do like that there is an integration with Ziprecruiter as well and the ability to add a referral progam.
Cons
I think the access permissions and the ability to create security profiles i think is just not a strong point. There have been several times when trying to assign admin permissions that will just not work as intended or end up creating another problem like the restrictions in the profile caused them to not have access to another function when it should not be related, etc.
Sally
- Industry: Insurance
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 9/09/2024
ADP WFN - payroll as it should be
We had a fast implementation but also a successful one. Our employees are happy and have much more access to total comp. The taxes are handled efficiently with plenty of communication if any changes come through.
Pros
It is very intuitive and the implementation process is thorough and accurate. The reporting module is outstanding with already written reports to creating your own. The communication from ADP is second to none.
Cons
There was some misunderstanding during implementation but easily resolved. I don't like that the benefits module is a 2nd phase as opposed to rolling out with the payroll module. It will require a 2nd go round of payroll auditing.
Alternatives Considered
BambooHRReasons for Choosing ADP Workforce Now
Primepay we're unresponsive, unreliable and inaccurateSwitched From
PrimePayReasons for Switching to ADP Workforce Now
Value for money and a top leader in the industry
Sam
- Industry: Utilities
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
5
Reviewed on 9/08/2024
One of the Best Workforce Apps
Overall experience is excellent. Will be continuing to use and looking forward to more updates and tools that will be becoming available in the future.
Pros
The simplicity of the app and the new updates really made the app much more than what it used to be. Ease of use as well as all the tools you have available. Everything you need in one app.
Cons
Before the updates the app could be slow at times. Even now the app can be a bit slow especially with logging in, but nothing that should deter anyone from using the app.
