IBM Targetprocess
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- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Incredible customisation - no matter how strange your business is, this can be made to fit
Pros
The scope for customisation is wide open. There's an active developer community and the team at TargetProcess invariably respond quickly with a can-do attitude, no matter how in-depth or niche the request is.
Cons
Some non-technical users report difficulty in navigating the interface, there being many different ways to complete the same task and lots of detail shown at once. I do not personally find this an issue, but it's something to bear in mind if you're planning a roll-out.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Powerful agile project management tool
We started small with one client and project, then slowly added all our clients and projects. Some clients had other requirements and TP was easily able to handle what we needed as we expanded it's usage into sprint planning, daily check in, project planning, releases, automated reporting, etc. What I like best is the confidence it gives me that it will be able to grow with our needs into the future.
Pros
As our organization continues to grow and have more complex needs, Targetprocess can easily handle whatever our needs are and helps us to grow using standardized methods no matter the project. Also, we have many creative people in the tool and it's user friendly for the non-technical types too.
Cons
It's great power can also be a weakness, as getting it setup and configured requires planning offline, team alignment and understanding before moving the workflow to a digital tool like Targetprocess. Having someone who understands Agile and programming is best to get this setup for you as its so customizable it can be intimidating.
Alternatives Considered
JiraReasons for Choosing IBM Targetprocess
We migrated from Waterfall to Agile PM Methodology.Switched From
BasecampReasons for Switching to IBM Targetprocess
Jira was too technical for our non-technical users, such as account managers, creative, copywriters, and media people.- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Target Process works great for non software projects
Pros
The extreme degree of customization that is supported by this product is excellent. I have created dozens of process queues and pipelines for customized business processes that have nothing to do with software engineering. The ability to replace the software-development terminology with other more pertinent monikers is excellent.
Sales pipeline? Check.
Quote tracker? Check.
Business process tracker? Check.
Service tracker? Check.
Construction project pipeline? Check.
Ordering pipeling? Check.
The web-hosted version of Target Process is outstanding for a small company that wants sophisticated collaboration software without a dedicated IT staff.
Cons
Ability to generate local back-ups is not intuitive.
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Excellent alternative to JIRA
We used JIRA for several years and it's good, but the lack of proper integrated hierarchy means organising 10,000+ items is just impossible. Even 3rd party plugins dont help much. The UI is slow and unattractive and after 6 months trying to get JIRA Porfolio to work (a cool idea!) I could never get it to and the response from Atlassian was disappointing overall.
The UI is much, much better in Target Process and
Pros
* Responsive UI
* Adding many stories at once is easy so doesn't interrupt your flow
* Incredible customer support responsiveness
* Dashboards are 10x better than anything in JIRA
* Reports are built in and very well designed, things you have to buy from 3rd parties in JIRA (if you even can)
Cons
* Roadmapping is harder than it looks, some planning features missing means i can't throw away my gantts just yet but it's getting close
* Search results have way too much white space, can be hard to find exactly what you're looking for - JIRA was better at this
* Difficult to learn the filtering side of things for anything more than basic needs (but their customer support team are amazingly supportive on this, even writing a script for me immediately to address my individual need). Oh, this is meant to be the con section isn't it. ;-)
* Workflows aren't quite as customisable as JIRA, such as setting triggers and custom screens
Reasons for Choosing IBM Targetprocess
* wanted faster and cleaner UI and larger hierarchy supportSwitched From
JiraReasons for Switching to IBM Targetprocess
Price, featureset, ease of use- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Awesome product for the right cases
TP helped us a lot to manage a complex project that had many teams working in parallel in a large product roadmap.
My conclusion was that to be worth the investment the teams should take advantage of all the features and metrics that it can generate.
Depending on client's project management in some cases it was not possible to use correctly sprints and generate metrics. In those cases we ended migrating to other tool (such as Trello).
Pros
Tons of good features
Very flexible and powerful
Cons
Expensive for companies in Brazil
As we are a consulting company, there wasn't a good (and cheap) way to add clients to the projects with the ability to add comments to cards without purchasing a license.
In some cases there were more than 10 people involved in the project that would have very small interactions. It would not make sense to purchase licenses for everyone.
Reasons for Choosing IBM Targetprocess
We started working with larger projects that required a better control of the roadmap and we also wanted to have better metrics about our teams and deliveries.Switched From
TrelloReasons for Switching to IBM Targetprocess
After watching some videos it seemed we liked a lot the flexibility to create our custom processes. Being able to have cards automatically moving across teams depending on their status was very nice.Related categories
- Agile Project Management Software
- IT Project Management Software
- Marketing Project Management Software
- Project Portfolio Management Software
- Online Project Management Software
- Product Management Software
- Strategic Planning Software
- Project Management Software for Engineering
- Project Management Software for Architects
- Manufacturing Project Management Software