About Jira

Jira Software is a business process management tool used by agile teams to plan, track and release software. Jira Software supports Scrum, Kanban, a hybrid model or another unique workflow. Jira enables users to create project roadmaps to map out all projects in progress. The project board includes a drag-and-drop interface that allows teams to manage every project detail. The system offers functionality to create user stories and issues, plan sprints and distribute tasks across the team. Users also have access to information from thousands of business apps, from design and monitoring tools to source code and productivity apps. A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, online documentation and tutorial videos.
Jira Software - Jira roadmap
Jira Software - Jira dashboard
Jira Software - Jira features
Jira Software - Jira customization
Jira Software - Jira mobile
Jira video
Jira Software - Jira roadmap - thumbnail
Jira Software - Jira dashboard - thumbnail
Jira Software - Jira features - thumbnail
Jira Software - Jira customization - thumbnail
Jira Software - Jira mobile - thumbnail

Jira pricing

Jira has a free version and offers a free trial. Jira paid version starts at US$7.00/month.

Starting Price:
US$7.00/month See pricing details
Pricing Details:
Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7 per user/month for 11 to 10,000 users View Pricing Plans
Free Version:
Yes
Free trial:
Yes

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Jira Reviews

Feature rating

Value for Money
4.2
Functionality
4.4
Ease of Use
4.0
Customer Support
4.1
5 reviews of 11,806 View all reviews
César josé R.
  • Industry: Computer Software
  • Company size: 11-50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

5
Reviewed on 10/05/2022

Excellent, perfect and intuitive

Pros

Before using Jira, I found it difficult to keep my team's tasks organized in a neat and visually friendly way. In addition, it provides me with many tools that help create a more productive and efficient team, and generates reports that show if the team is making real progress.

Cons

I consider that the price can be a barrier to entry when planning whether to decide to purchase the software or not, which can deprive many users of trying this wonderful tool. Also, the support one receives for the product sometimes does not solve the problems one may have while using the software.

Meraz H.
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 22/04/2022

Best-in-class and Reliable Project Management Companion

Jira is presently utilized to manage our projects and workflows. We utilize it to manage team members' progress on projects, track outstanding work, and offer context for objectives and procedures. This is utilized across the organization and provides visibility for a large portion of the development effort on a range of projects.

Pros

1) Integrate seamlessly with development tools like Slack, Github, or Bitbucket.
2) Workspace is very configurable; you may customize the components of each task on your board, as well
as create your own icons, labels, and automated processes.
3) Connect all issues/tasks to Epics and view the anticipated outcomes in the Product Roadmap.
4) It offers the flexibility of a kanban board, which provides the user with a clearer view of what has been accomplished, what is in process, and what remains.
5) User story statuses may be used to monitor progress and control workflows.
6) Allows for bulk import of epics and user stories, which speeds up administrative duties if this information was previously recorded in another format, such as CSV.

Cons

1) Only internal users may be allocated to tasks and user stories. This might result in unnecessarily long delays when external users want immediate input or participation.
2) When many boards exist within a project, statuses (user stories) cannot be established explicitly for each board.
3) User stories may be assigned to just two categories of users: assignees and reporters. JIRA does not permit the assignment of numerous assignees to a single user story.

Alternatives Considered

monday.com and Smartsheet

Reasons for Choosing Jira

Jira was more cost-effective and better for us because it met our needs more. It worked better with other Atlassian products that we were going to buy. So, it's clear that Jira is the best modern Project Tracking tool on the market right now.

Switched From

Trello

Reasons for Switching to Jira

Because Atlassian has a lot more products, they were able to keep everything under the same roof. When we used JIRA integrations with other tools, they worked really well at the time and were very useful.
Roldan A.
  • Industry: Design
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
3
Customer Support
3

3
Reviewed on 27/03/2022

Jira is good enough, but definitely needs more improvements

2 out of 5 stars. In fact, we're (my company) is moving from Jira to Monday.com. It might be a little more, but the trade-off is definitely worth it.

Pros

Well, the basics. Assignments, delegations and being able to reply to the assigner and to the client him/herself.

Cons

I'm a UX/UI Designer. So, the workflow is convoluted. The interface needs proper blockings because there are so much thing happening on the main page. Take a look at Monday.com for comparison.

Alternatives Considered

monday.com and Wrike

Reasons for Choosing Jira

Monday.com is pretty much more comely to the users both seasoned and new. Their is more to Monday.com besides having a nice, neat and clean navigation and fucntionality.

Switched From

monday.com

Reasons for Switching to Jira

We're note really convinced, but we just tried it.
Ashish V.
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 7/04/2022

Excellent solution as “One stop shop” in IT industry

Jira is life savior for many new scrum masters and managers for cost effective project management

Pros

This software is very easy to manage day to day work,progress,assignments and forcast for different phases of projects..It turned out to be very effective tool in order to achieve efficient and cost efffective operational model in enterprise organizations

Cons

This software should have most reporting widgets and open integration ports so that various data connectors can be integrated for limitless reporting

Alternatives Considered

Power BI Connector for Jira

Reasons for Choosing Jira

Jira is more user friendly

Switched From

Confluence

Reasons for Switching to Jira

Jira is easy to handle and support from maintenance perspective
Mirza S.
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

5
Reviewed on 25/03/2022

Jira can help you tremendously if user the "right" way, or you can shoot yourself in the foot

I really like it, as I can configure it to suit my needs, I'm constantly reviewing the testing process in our company, making changes to the workflow, adding custom fields, etc.

Pros

It's rich in features it offers and it's amazingly configurable, two organizations can have Jira installations that are nothing alike!

Cons

It's not a big issue for me, but I think they should offer more best practices in terms of templates for less experienced users to save them from headaches - they are already taking steps in this direction.

Since it's a very large product there are some inconsistencies, doing the same thing in two different parts of Jira can feel like a very different experience.

Alternatives Considered

Trello and Asana

Reasons for Choosing Jira

Jira is the industry standard and it was more affordable at the time as well.

Switched From

Wrike

Reasons for Switching to Jira

There are a lot of people who know how to use it, both regular and advanced users.

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