--- description: Review of Jira Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Jira | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Agile Project Management Software](/directory/3139/agile/software) > [Jira](/software/4315/jira) # Jira Canonical: https://www.softwareadvice.co.nz/software/4315/jira Page: 1 / 620\ Next: [Next page](https://www.softwareadvice.co.nz/software/4315/jira?page=2) > Jira is a comprehensive project management and work tracking software designed to empower teams of all sizes, from startups to large enterprises. With its robust features, Jira enables organizations to plan, track, and release world-class software with ease. Users can visualize their progress through intuitive lists, boards, backlogs, and calendars, ensuring everyone stays aligned and informed. Jira's seamless integration capabilities allow teams to connect their favorite tools from the Atlassian Marketplace, keeping Jira as the central hub for all their work. Jira's powerful goal alignment features enable teams to link their tasks directly to company objectives, ensuring that every effort contributes to the project goals. The software's real-time data and insights provide visibility into project progress, allowing teams to identify risks and optimize their performance. Rovo, Atlassian’s AI-powered offering, enables all teams to harness AI’s potential through personalized enterprise search and chat, out-of-the-box agents, and highly tailored agentic workflows. Whether you're managing a complex project or tackling everyday tasks, Jira's versatility and customization options make it an ideal solution for teams seeking to drive their initiatives forward with confidence and efficiency. A mobile app is available for Android and iOS devices. Pricing is per user per month. Support is available through an online support portal, online documentation and tutorial videos. > > Verdict: Rated **4.4/5** by 15457 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 15457 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$7.91 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Jira Software offers flexible pricing. Small teams: $0 per user/month for up to 10 users Growing teams: $7.53 per user/month for 11 to 10,000 users - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Czech, Danish, English, French, German, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Traditional Chinese - **Available Countries**: Angola, Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Italy, Japan, Luxembourg, Mexico, Netherlands, New Zealand and 13 more ## Features - @mentions - API - Access Controls/Permissions - Accounting - Activity Dashboard - Activity Tracking - Ad hoc Reporting - Agile Methodologies - Alerts/Notifications - Application Management - Approval Process Control - Approval Workflow - Assignment Management - Audit Trail - Authentication - Backlog Management - Bar Chart - Budget Management - Budgeting/Forecasting - Bug Tracking ## Integrations (50 total) - Azure DevOps Server - Balsamiq - BigPicture - Bitbucket - Checklist for Jira - Clockify - Confluence - ConnectWise PSA - Didit - Dovico - EazyBI Cloud - Figma - GitHub - GitLab - Gliffy ... and 35 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Agile Project Management Software](https://www.softwareadvice.co.nz/directory/3139/agile/software) ## Related Categories - [Agile Project Management Software](https://www.softwareadvice.co.nz/directory/3139/agile/software) - [Kanban Tools](https://www.softwareadvice.co.nz/directory/3175/kanban/software) - [IT Project Management Software](https://www.softwareadvice.co.nz/directory/3203/it/software) - [Project Tracking Software](https://www.softwareadvice.co.nz/directory/1606/project-tracking/software) - [Marketing Project Management Software](https://www.softwareadvice.co.nz/directory/1815/marketing/software) ## Alternatives 1. [Clockify](https://www.softwareadvice.co.nz/software/355240/clockify) — 4.8/5 (9259 reviews) 2. [Asana](https://www.softwareadvice.co.nz/software/5576/asana) — 4.5/5 (13644 reviews) 3. [monday.com AI Work Platform](https://www.softwareadvice.co.nz/software/131008/monday-com) — 4.6/5 (6095 reviews) 4. [Trello](https://www.softwareadvice.co.nz/software/430585/trello) — 4.5/5 (23594 reviews) 5. [ClickUp](https://www.softwareadvice.co.nz/software/123064/clickup) — 4.6/5 (4619 reviews) ## Reviews ### "Jira: Best Software Ticketing System" — 5.0/5 > **Christopher** | *2 August 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I think Jira is the best ticket system on the market. I like how it is easy to customize testing work flows for easy team collaboration. > > **Cons**: Honestly, out of all the systems, I cannot say I have a complaint. They even offer free membership up to 10 users\! > > I like that Jira has its own markup language. It is easy to use, easy to customize, and easy to understand. ----- ### "Good for tracking dev tasks, but can get complex" — 5.0/5 > **Maisie** | *20 June 2026* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The ability to create custom workflows and boards for different projects is a massive plus. We've found it particularly useful for tracking bug fixes and feature development, giving our team clear visibility. The integration options also work pretty well. > > **Cons**: The UI can feel a bit cluttered at times, especially with all the different configurations and options available. It took a bit to figure out the best way to set up our boards to avoid unnecessary complexity. Documentation isn't always the clearest either. ----- ### "Overly complex, overly flexible" — 2.0/5 > **Stuart** | *30 July 2026* | Computer Software | Recommendation rating: 2.0/10 > > **Pros**: The MCP functionality for Claude can easily manipulate and populate stories, though still has some functionality to add. > > **Cons**: It's just way too flexible - it's like they are trying to please everyone but it's now so overly complex it's frustrating to use. > > We use it as it is expected. Jira managed to turn product roles into Jira administration roles so anyone good with Jira was seen as a good product person but it goes way beyond that and shouldn't be seen as the same thing at all. ----- ### "Good Project Management Tool and Strong Visibility" — 4.0/5 > **Lauren** | *5 June 2026* | Logistics & Supply Chain | Recommendation rating: 8.0/10 > > **Pros**: Jira does a good job keeping projects organized and making it clear who owned what. Its helpful for tracking tasks and managing priorities into project status across teams. I especially liked having everything in one place rather than trying to manage work through email and spreadsheets. > > **Cons**: Jira can become overwhelming if it isn't set up well. Some teams create too many workflows and ticket types so there are too many custom fields that make simple tasks more complicated than needed. > > Overall, Jira is a useful tool for managing projects and cross-functional work. It has good visibility into priorities and ownership, and does a good job of providing project status to help keep teams aligned. While it can become complex if too many workflows and custom fields are added, it is effective for tracking work and improves accountability across teams. ----- ### "Efficient Project Management for Tourism IT Development" — 4.0/5 > **Craig** | *15 June 2026* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: What I liked most about Jira was its ability to keep our tourism IT development projects organized and transparent. It made sprint planning, task tracking, and cross-team collaboration much easier, helping us deliver platform enhancements and integrations on schedule. > > **Cons**: One downside of Jira is that it can feel overly complex for smaller tasks, with too many configuration options and workflows. In our tourism IT projects, new team members sometimes needed extra time to learn and navigate the system effectively. > > My overall experience with Jira has been very positive. It provided excellent visibility into project progress, streamlined collaboration between teams, and helped keep our tourism IT development projects on track. Its agile features made sprint planning and task management efficient, contributing to smoother project delivery and better team coordination. ----- Page: 1 / 620\ Next: [Next page](https://www.softwareadvice.co.nz/software/4315/jira?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/4315/jira) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data