Jira

Pros

1. One of the best platforms to manage requests and provide updates to the team for ongoing and upcoming changes, projects, bugs, or any other raised matters.
2. Very customized dashboard and intuitive platform to use and manage.
3. Reliable and secure to the environment as well.

Cons

1. The learning curve is extremely vase, I took around 7 months for me to know this platform completely.
2. It is quite expensive as well.

Pros

Comprehensive sets of tools every Product Owner / Product Manager needs.
Professional, frequently updated, solid tool to manage stories/tasks/bugs and so on.
In brief summary:
- Task fields customization
- Integration with BitBucket (I can easily see what task has been deployed to stage/prod, and what needs to be deployed)
- Integration to slack/google chat that alerts me when deployment has crashed
- Timesheet integration to manage hours spent on a given task
- Confluence integration, where we set our working agreement document, and knowledge base

Cons

Sometimes crash or gets slow, but it happens veeery occasionally. So don't take it as a real disadvantage

Alternatives Considered

Reasons for Switching to Jira

Pros

I was on an Enterprise plan via Atlassian, and didn't have the highest expectations for Jira - but I learned to love it. The UI isn't the greatest, but it's not bad for the price. Functionality-wise it's not far off from an Asana in terms of tagging and timelines. I like how they took from Confluence's UI to in the boards to help visualize tasks better.

Cons

It's just not enjoyable to use, and your project management tool is something you need to enjoy using everyday. I think it's the UI. It feels cold. Everything is easy to use because it's natural UI, but it's not fun to use and my team agrees.

Alternatives Considered

Reasons for Switching to Jira

Pros

Jira is the perfect project management tool for me. It has very much customization options for projects to perfectly match what I want to achieve.
I like the different project types and the templates, they are useful to just get started. It also integrates perfectly in Confluence and other Atlassian products.

Cons

The Web interface is a bit slow, especially when navigation much through different tasks. Although the mobile app is super clean, there are some missing features overall.

Alternatives Considered

Reasons for Switching to Jira

Pros

Incredibly complete and robust project management tool. Has basically everything, and gives you the ability to power things up even further by programming custom logics, both inside the tool and outside, by using its API.

Cons

Figuring out which template works best, and what are their differences, can take a while.

Pros

Comprehensive options when configuring the help desk for IT including SLAs etc

Cons

Linux based on premise boxes are hard to upgrade and configure

Alternatives Considered

Reasons for Switching to Jira

Pros

centralized platform for managing IT service requests, incidents, and changes. Its integration with other Atlassian tools enables streamlined workflows and team collaboration. The platform's customizable dashboards, automated workflows, and robust reporting features enhance efficiency, while its user-friendly interface simplifies issue tracking and resolution for both agents and customers

Cons

It can feel overwhelming for new users due to its complexity and extensive customization options. Pricing may be a concern for smaller organizations, especially as the user base grows.
The mobile app is a mess :-)

Pros

Jira is good if you want visibility into the projects, the progress and pace and which a project is moving, risks as well.

Cons

Jira is primarily designed for developers and delivery-focused teams, but today’s multidisciplinary teams require tools that go beyond delivery. We need solutions that seamlessly connect strategy, customer research, and proposition development with the people responsible for building and delivering those customer experiences. Compared to the new tools available, Jira feels pretty rigid—you can’t easily tweak fields or settings to fit the way different teams work

Pros

I really like the entire Atlassian suite; it makes me wish I wasn't the only person on my team! I like that Jira offers a number of different views to organize information regarding whichever project or team you are working on. The timeline feature is very helpful for visualizing progress and goals. Finally, the automation feature appears very helpful for executing repetitive business/team functions

Cons

I was not a big fan of being the only user on any Atlassian product; they are definitely built for teams.

Pros

Simplicities, templating, the ease of use / to deploy a new board & permission system is a breeze.

Cons

The time it takes to load the website on an unstable connection, it takes way longer than necessary since the UI is pretty bloated

Alternatives Considered

Reasons for Switching to Jira

Pros

How efficient and how its so easy to use for our employees. And also the fact that it streamlines most of our difficult tasks that would usually take hours to do if we did not have Jira

Cons

There was not many cons than pros to be honest, infact there wasn't any cons at all! Everything was at the best quality

Alternatives Considered

Reasons for Switching to Jira

Pros

I like jira most features like jeera integrate with variety of quality assurance apps like sonarqube, Jenkins etc.
Using jira software developer can customize Jara project with configurable and organisation structure work flow level of agility maturity.

Cons

As per my opinion the learning for work means within the jira it's difficult to learn especially for new users might be too complex. Personally I faced problem while uploading more number of files size issue as the limited file size upload.

Pros

Jira makes it very easy to make sure no aspects of a project are overlooked or skipped when moving with speed within our organization! Every step is documented and visible, keeping organization throughout time sensitive projects!

Cons

It took me a bit to understand the different dashboard views within Jira, jumping to see just my tasks, all projects I'm apart of, and kanban views. I know it well now, but I remember some initial frustrations with that when first learning the system

Pros

- Great set of functionalities.
- Great automation.
- Fantastic integration with other tools.

Cons

- Team-managed and company-managed are an unnecessary distinction that create a lot of overhead and annoyance on the project management process.
- Team-managed projects have functionalities that are not present in company-managed projects and vice-versa.
- Lackluster documentation.

Pros

Jira’s flexibility and customizable workflows are fantastic for tailoring project management to any team’s needs. Its integration with tools like Confluence and Bitbucket enhances collaboration, and the reporting features provide valuable insights.

Cons

The initial learning curve can be steep, making it overwhelming for new users. Configuring advanced workflows might also be complex.

Pros

I like most about Jira is its robust functionality for tracking tasks and managing projects, especially within Agile teams. The ability to create customizable workflows, track progress on Kanban or Scrum boards, and organize tasks with detailed labels, filters, and priorities makes it incredibly versatile.

Cons

I like least about Jira is that it can be quite complex and overwhelming, especially for new users. The interface has a steep learning curve, and navigating between different boards, projects, and settings can feel cumbersome. Customization options are powerful but can lead to confusion if not configured carefully. Additionally, Jira can sometimes feel slow or laggy with larger projects, impacting overall productivity.

Pros

I like the ability to assign tasks to multiple users and comments. It makes it easier to manage sprints,prioritize work and stay on top of deadlines,which improves overall productivity and collaboration.

Cons

I have nothing to complain about the software.

Pros

Jira is the best project management and issue-tracking tool I have ever worked with. It allows me to customize my project workflow and track progress with the Dashboard feature.

Cons

Sometimes the customization It provides decreases the speed of the workflow.

Pros

Jira stands out because it can be customized to almost any project management methodology. This has greatly helped my team's particular process needs. These are better than most reporting solutions I've used. I schedule sprints using their more detailed project statuses, velocity charts, and burn down metrics.

Cons

Though improved, the user experience still feels strange and slow, which bothers me when working.

Pros

Some of the features that I love about using Jira are Customizable Workflows, Integration capabilities with third-party softwares like slack and the reporting features

Cons

Not a lot of cons but I have noticed that some of the first time users have a little hard time using it

Pros

Dashboard representation. Once the customization has been set up, the maintenance of stories and moving them through the stages is easy.

Cons

Takes a while to set up and customize to get the Project stages correct. Not intuitive.

Pros

Manual workflow tends to consume a lot of time and is highly expensive to use in business processes. Jira is the main tool which I use to automate workloads such as task and project management.

Cons

The errors which I was experiencing last year are no more since the vendor success team eradicated them early this year.

Pros

I use Jira on a daily basis to manage tasks and projects without involving manual workflow.
Time and expense tracking are error free since the entire process is automated.

Cons

Jira allocates all the features that I need on a daily basis without complications.

Pros

Jira is one of the PPM tools which I like using since it has a clean and intuitive UI/UX.
It has a robust backend integration which allows me to connect with external apps from other markets such as ERP and CRM.

Cons

It has been a while ever since I encountered a drawback on Jira. The best thing is how the vendor technician team rapidly fix bugs as soon as they arise.

Pros

I like the concept of agile sprint management which Jira is designed for. I like the way tasks are arranged on the Jira task board. It has a way of defining sprint points for each task which helps enables the team and stakeholders to identify the resource consumption and time taken to deliver the story. It also enables me to track the progress of my own tasks on an individual level and collaborate on a team level. It comes with integration with CI/CD tools like github as well

Cons

The linking of tasks to current sprint can be more simpler. Also initial learning of this platform takes some time if you are from a non technical background. The UI has scope of improvement, can be more modular