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4.8
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4.8
Overall rating
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Verified Reviewer Show more details
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Monthly for 6-12 months
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

4.0
Reviewed on 10/01/2019

Great Underwriting Software

Pros

It offers solid compliance reporting that helps our business capabilities. Easy to use, great design that’s customizable - big perk.

Cons

No email functions, some search items don’t work well. Overall a great product option.

Brad
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 18/02/2020

CreditCore_Business

Pros

We switched to CreditCore in September 2018 and have been very pleased from the sales process, implementation and going into production. 3530 leadership consistently delivers on all they say they will and refreshingly seeks out its client base regarding input on new feature/functions. We are very pleased with CreditCore_Consumer for our consumer and portfolio real estate needs and CreditCore_Business (of which we were part of the design) for the majority of our commercial loans.

Cons

Prior to CreditCore_Business we had challenges with small business lending, however that is now resolved with CreditCore_Business module!!

Response from 3530 Technologies

Thank you, Brad! We are so appreciative of your insights as we went through the process of designing the latest CreditCore?_Business lending module. We greatly appreciate our partnership with you and Drummond Community Bank!

Replied 28/02/2020
Lori
  • Industry: Banking
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source Show more details
Value for Money
0
Features
4
Ease of Use
4
Customer Support
5

4.0
Reviewed on 6/09/2018

Two Thumbs Up

Overall smooth transition. Customer support is outstanding - they listen to your requests and respond promptly.

Pros

Very user friendly; overall layout is logical.

Cons

Inability to customize certain fields to bank's preference.

Allie
  • Used Daily for 1-5 months
  • Review Source Show more details
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 12/12/2017

Simple, yet powerful software.

Pros

Administering and processing applications through the software is simple and straightforward. I really like everything about it compared to our prior software. The "cons" below are just enhancements I wish the system had.

Cons

The things that I like the least are as follows:

* No email capability out of CreditCore.
* Need to be able to enter joint applications into CustomerHub.
* Some of the fields needed in CreditCore are not fields in CustomerHub.
* If you have rules setup to automatically decline applications, the system should be setup to not request a credit report. For example, if the applicant is not of a legal age, the system should not pull the credit report.
* I would change the workflow in several spots. For example, the checklist requirements in CreditCore do not flow intuitively.

Response from 3530 Technologies

Thank you for the great review! We are so pleased to have NDBT as a client partner and look forward to more great enhancement ideas for CreditCore. We will look at adding the ability to email disclosures through CreditCore, in addition to our existing email and SMS notification functionality. Today WebApp (CustomerHub) supports joint applicants applying together, but we will look into potential technologies that could support applicants who wish to apply together but are not in the same physical location at the time of application.

Replied 28/02/2020
Michael
  • Industry: Banking
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 21/11/2016

Processing Solution to Consumer Lending

Implementation of the software was smooth and almost seamless due to the staff at Credit Core. Operationally, our staff quickly acclimated to the software due to the intuitive nature of the product. In the area of value, we think the cost/benefit ratio is in the category of excellent. Consistent loan decision processing is vital in today's market. This product is an industry leader in that area. We are excited to have a solution that stands above the industry at a reasonable cost without the sacrifice of strong technical support. Finally!

Pros

Simple, fast, and easy to use.

Cons

Nothing comes to mind at this time.

Response from 3530 Technologies

Thank you, Michael! Glad to know that we are succeeding at providing great support. We truly believe this is one of THE most important ways we stand out against the rest, and one of the primary reasons we founded the company! We are truly appreciative to have you and your bank as a client partner.

Replied 22/11/2016
12 reviews

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