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4.9
Overall rating
Reviews

4.9
Overall rating
(9)
Reviews

Browse EasyPBX Reviews

9 of 9 reviews
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Faizan
Faizan Show more details
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 6-12 months
  • Review Source Show more details
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

4.0
Reviewed on 27/12/2024

My experience with Easypbx

I would say easypbx is a great choice for mid size business who are looking for cost effective and feature loaded VoIP communication system

Pros

Easypbx has user friendly interface which allows me to navigate through app easily. It removes the need for traditional phone systems which reduces the communication costs. It adapts with your need and have flexible plan services.

Cons

New user may face problems while working with complex call workflow. Also the customer support is kind of slow in responding to problem.

Response from IPFone

Thank you, Faizan, for taking the time to share your experience with EasyPBX! We’re delighted to hear that you found our user-friendly interface and flexible plan options valuable for your business needs. Your feedback about our customer support is greatly appreciated, and we’re continuously working to improve our responsiveness and address any challenges users might face. It’s wonderful to know that EasyPBX has been a great choice for your team. If there’s anything we can do to support you further, please don’t hesitate to reach out!

Replied 2/01/2025
Andrew
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 4/12/2024

Provide support across all important customer channels with EasyPBX.

Its so nice having a daily helper like EasyPBX. An experience like no other. Kudos! EasyPBX.

Pros

Engage with your customers effortless across all channels, through unlimited calling and HD video call and many more. They have incredible features it makes it easy to use and install. Manage customer support center operations with ease and thanks to EasyPBX.

Cons

I have never received any sort of complains from my employees.

Response from IPFone

Thank you for sharing your experience, Andrew! We’re thrilled to hear how EasyPBX has helped streamline customer support operations and that its features have made such a positive impact for your team. Providing an effortless experience for businesses like yours is what we strive for every day. Kudos to you and your team as well for making the most of it—your feedback is truly appreciated!

Replied 16/12/2024
Fabian
  • Industry: Logistics & Supply Chain
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 20/11/2024

Get started with the leading cloud phone system.

Allows seamless integrations with existing devices that ensuring that it's users stay connected regardless of their location. Am glad to have trusted it.

Pros

With it's advanced call features EasyPBX offers unlimited calling. It represents a blend of innovation cost effectiveness and efficiency. I highly recommend it for small business owners.

Cons

EasyPBX has been our daily helper, no concerns.

Response from IPFone

Thank you for your fantastic review, Fabian! We're delighted to hear that EasyPBX's advanced features, cost-effectiveness, and seamless integration have been valuable to your business. Knowing that our system supports your team regardless of location is incredibly rewarding. We appreciate your trust and recommendation—it inspires us to keep delivering the best!

Replied 16/12/2024
Nicholas
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 4/12/2024

Easy to use and stable

It helps me connect with companies offshore and call back missed calls from potential clients.

Pros

I like the ability to record and download phone calls and the ease of use,the accessibility and the clarity of calls.

Cons

It takes to long to resolve issues and the updates are a bit slow.

Response from IPFone

Thank you for your feedback, Nicholas! We're happy to hear that you enjoy EasyPBX's recording and downloading features, as well as the clarity and accessibility it provides. We appreciate your note about resolution times and updates, and we’ll use it to keep improving. It's great to know our service helps you stay connected with offshore companies and clients—thank you for trusting us!

Replied 11/12/2024
Abed
  • Industry: Management Consulting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source Show more details
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/11/2024

EasyPBX Has Exceptional and Easy to Use Features

Pros

The capabilities of EasyPBX are exceptional.
It is a top tool whose features and interfaces are brilliant.

Cons

I like everything about EasyPBX.
I have experienced zero challenges.

Response from IPFone

Thank you for your kind words, Abed! We're so glad to know that you find EasyPBX exceptional and easy to use. Hearing that our features and interfaces are brilliant and have met your expectations makes all our efforts worthwhile. We’re committed to ensuring your experience continues to be outstanding!

Replied 16/12/2024
9 reviews

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