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Ian
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source Show more details
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 13/04/2021

Seamless integration of risk management

We are using STREAM in the main for information security risk management, and this is not being expanded to cover customer management, industry-standards compliance and IT risk management.

This has only been possible through the exceptional support and response to queries and suggestions that the Acuity support team have demonstrated, time after time.

Pros

The beauty of STREAM is that the design of the database enables

1) a high degree of flexibility to cater for any organisation's needs and
2) the ability to link various entities to give a complete view of the issues around risks - be that incidents, control deployment, policy compliance, vulnerability management, audit findings, etc.

Cons

The interface for users of STREAM has something of a learning curve, however, the new WebForms functionality allows modern front-end, branded interaction with the database, without having to use the user interface.

Response from Acuity Risk Management

Thank you for your review. We value you as a customer and are excited to keep working with you in the future. There are some really exciting things on our roadmap which we can't wait to share with you.

Replied 15/04/2021
1 review

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