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Vison has become our MAIN driving software for accounting, application management and the CRM
Pros:
Excellent company support with outstanding turnaround when issues crop up.
Tracking System for reporting activity is very strong and with customization capabilities
CRM system is excellent and with the mapping of all inbound and outbound emails linking to the specific contacts within each company is a life saver.
The ability to link the CRM contacts to Constant Contact for powerful marketing capabilities has saved considerable time with launching marketing efforts.
Vision easily interfaces with our accounting software that has improved our financing effeciencies.
Vision interfaces with DocuSign for speed of sending documents to our customers.
Cons:
It would be nice to have the flexibility with a more friendly user interface with the reporting capability without requiring custom report programming from the Vision Folks
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We have used the software for over six years within this small business department
The software is very user friendly and it is very easy to train employees on. We started with the out of the box version but have made many customizations to the software over the years as our business needs changed. You can basically tailor the system to your liking. The system is very reilable and works with outside vendors easily.