--- description: Review of OnnaWay Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: OnnaWay | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Courier Software](/directory/3316/courier/software) > [OnnaWay](/software/99506/onnaway) # OnnaWay Canonical: https://www.softwareadvice.co.nz/software/99506/onnaway Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/99506/onnaway?page=2) > OnnaWay is a delivery management solution designed to help businesses of all sizes receive online orders, track drivers’ locations, handle payment operations and more. It enables customers to obtain notifications related to order confirmations, estimated time of arrival (ETA) and task progress in real-time. With the dispatching module, administrators can quickly assign order deliveries to field executives nearest to clients’ locations. OnnaWay allows professionals to streamline the entire billing lifecycle, from generating online invoices to automatically receiving remuneration on a centralized dashboard. Additionally, drivers can utilize mobile applications on Android and iOS devices to receive delivery requests, view routing locations for multiple orders and update task statuses, even from remote locations. OnnaWay comes with an application programming interface (API), which facilitates integration with third-party platforms, enabling businesses to push and pull data across systems. Pricing is available on monthly subscriptions and support is extended via phone, email and live chat. > > Verdict: Rated **4.8/5** by 47 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 47 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: OnnaWay.com - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$197.00 - **Pricing model**: Flat Rate - **Pricing Details**: Silver version costs $197 per month for up to 5 drivers and 2000 orders Gold version costs $247 per month for up to 10 drivers and 10,000 orders Platinum version costs $497 per month for up to 25 drivers and unlimited orders - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Activity Dashboard - Barcode Recognition - Billing & Invoicing - Customer Database - Customer Portal - Delivery Management - Delivery Tracking - Dispatch Management - Driver ETA - Driver Management - Food Delivery Dispatching - For Courier Services - For Restaurants - GPS - Geographic Maps - Invoice Management - Kitchen/Menu Management - Label Printing - Live Tracking ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Courier Software](https://www.softwareadvice.co.nz/directory/3316/courier/software) ## Related Categories - [Courier Software](https://www.softwareadvice.co.nz/directory/3316/courier/software) - [Delivery Management Software](https://www.softwareadvice.co.nz/directory/3911/delivery-management/software) - [Retail Inventory Management Software](https://www.softwareadvice.co.nz/directory/30/inventory-management-software/software) - [POS Software For Small Business](https://www.softwareadvice.co.nz/directory/456/small-business-pos/software) - [Mobile Point of Sale Systems Software](https://www.softwareadvice.co.nz/directory/1400/mpos/software) ## Alternatives 1. [Tookan](https://www.softwareadvice.co.nz/software/59122/tookan) — 4.1/5 (76 reviews) 2. [GetSwift](https://www.softwareadvice.co.nz/software/89041/getswift) — 3.6/5 (15 reviews) 3. [PDQ POS](https://www.softwareadvice.co.nz/software/115764/pdq-pos) — 4.3/5 (4 reviews) 4. [HungerRush](https://www.softwareadvice.co.nz/software/54585/hungerrush360) — 4.1/5 (76 reviews) 5. [Route4Me](https://www.softwareadvice.co.nz/software/99002/route4me) — 4.5/5 (404 reviews) ## Reviews ### "No More Paperwork\!" — 5.0/5 > **Ricard** | *9 September 2015* > > Onnaways dispatching service eliminated all the unnecessary paperwork. Our service technicians get to see their appointment calls and all customer information on their phone. My office staff has instant access to each employee, all of their work orders and time sheets. Onnaway has made my job easier and allowed management to be able to see daily operations instantly. Their support staff promptly replies to any questions that arise. Onnaway is a must to any business that has employees out in the field has it keeps everyone in the loop as to whats going on from business owner to driver to customer. ----- ### "Saved my business" — 5.0/5 > **Jack** | *1 September 2015* > > Pros: - Onnaway is an amazing platform, it tracks all of my field technicians in real time. I can simple look at their admin dashboard and know where everyone is at or where they are going. My technicians love that they get all of their work orders straight to their phone and don't have to deal with paperwork. This system has allowed me to take better control of our day to day operations and the process is very smooth from service call to billing. Cons: - None Overall: - Best investments we ever made. They have and amazing product with great customer support. I highly recommend them. ----- ### "ZERO customer service" — 3.0/5 > **Itai** | *17 July 2019* | Restaurants | Recommendation rating: 0.0/10 > > **Pros**: the basic idea of this software is good. > > **Cons**: 1) it should have a better integration system. 2) but the most important issue about this business is their customer service. There is no direct contact. They have a chatbox but you never gonna get your answer. You can email them but no one will write you back. There is no way to cancel the membership. I had to stop the payment. ----- ### "Satisfied customer" — 5.0/5 > **Angie** | *12 September 2015* > > I have tried numerous softwares and one day came across Onnaway. Got in contact with them and was very pleased with their response time and customer service. Everything went very smoothly from start to finish and I could not be any happier. I have good faith in this company moving forward. They are constantly updating and are very open to adding new features unlike some other software companies. I am extremely more organized and efficient now apposed to my prior business practices. If you are in the field service business this is definitely a no brainer choice\! ----- ### "Worth every penny." — 5.0/5 > **Michael** | *5 September 2015* > > What can I say. We were using one program for dispatching, another for managing orders and we didn't even think about tracking. With Onnaway now everything is in one place, there is no duplicate work and we know where our guys are at all times. What I love most is that they listen to their users and very quickly add new features to help your business work effortlessly. Would be great if there was a way to add field charges too. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/99506/onnaway?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/99506/onnaway) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data