About Livestorm

Livestorm enables powerful, yet pain-free video engagements at scale. Our end-to-end video engagement platform enables organizations to create professional video engagements that can be easily managed in one place. Livestorm is a browser-based platform that doesn't require a download, or setup. You can use Livestorm for on-demand, live, or pre-recorded meetings or events. Livestorm supports all the workflows around a video engagement; including landing pages, registration, email follow-ups, and sharing video recordings. Powerful end-to-end analytics helps you track and measure audience engagement. Our seamless integration with tools like Pipedrive and Intercom helps you manage all your insights in one place.
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Livestorm pricing

Livestorm has a free version and offers a free trial. Livestorm paid version starts at US$0.00.

Starting Price:
US$0.00
Free Version:
Yes
Free trial:
Yes

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Livestorm Reviews

Overall rating

4.7
Write a Review!

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.7
Customer Support
4.5
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All Livestorm Reviews

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394 reviews
Ron
Ron
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 30/06/2021

Best live event platform out there

Honestly incredible. I love the platform, really like the whole vibe of the company and the people I got a chance to work with from Livestorm were kind and patient.

Pros

Livestorm is easy to use, easy to integrate with our tech stack, and support is probably the best I've seen on any SaaS tool that I use.

Cons

There are some missing features, but nothing major. Currently we're mostly doing webinars and other live events and it is great for that. Some advanced features like splitting the audio recording will be nice, smoother integration with HubSpot (we use Zapier now) would be nice. But these are pretty small things.

Enrico
Enrico
  • Industry: Broadcast Media
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 3/06/2020

Perfect Webinar platform

We use livestorm in a daily case.
Producing live-webinars works fine.
Also a lot of daily webinars up to 200 participants to very different themes and attendees works.
A big feature is also the extensive automatisation possibilities.

Pros

It is easy to use, has an enormous compatibility and some outstanding features.

Cons

The compatibility mode for bringing attendees to stage could be a little more relaxed.
It doesnt work also on iPad pro as a "Mobile device".

Alternatives Considered

Jitsi, Zoom Events and Webinars and GoTo Webinar

Reasons for Choosing Livestorm

Supplier, hosted in France - DSGVO / GDPR!

Switched From

Demio

Reasons for Switching to Livestorm

The whole package including stand-alone-tab "Questions"
adam
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
1
Features
2
Ease of Use
4
Customer Support
3

2.0
Reviewed on 20/03/2024

A more expensive Demio with less features

This is my 3rd or 4th try with Livestorm. There is no perfect platform. While I like Livestorm's reliability, the lack of features an exorbitant pricing model at scale make it difficult to love.

Pros

Solid connectivity. Rarely have the usual drops that platforms have occasionally. Demio drops sometimes (the other platform we use).

Cons

Price (odd pricing model based on contacts instead of registrants or attendees). Makes the platform crazy expensive for SMBs. Analytics seem to be worst in class. Features are focused on integration with B2B apps...no use for us.

Ouali
Ouali
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 12/12/2022

Favorite tool we use at WebCongress for our clients consulting and training

Pretty amazing, we use it when we have big groups for bootcamp digital marketing trainings or 1:few consulting sessions with our top clients (banks, gov, comm and retail).

Pros

Clean design, easy to use and very intuitive. Our favorite part of it is the automatic recording and replays!

Cons

Maybe more integrations with other majors platforms. Multi-languages would be nice to have more too.

Alternatives Considered

RingCentral Events, Zoom Workplace and Microsoft Teams

Reasons for Switching to Livestorm

privacy, branding customization, the user experience and for the Speed!
FRED
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 9/05/2024

Happy IT Product User

Pros

Quality virtual classroom attendance through tremendous and quality LVS, screen capture, BIM chatting rooms and audio,and video conferencing.

Cons

Maybe in poor network areas we encounter some disconnections.

Matthew
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

5.0
Reviewed on 5/10/2023

Livestorm is essential for continuing the advancement of technology

With Livestorm's platform of helpful tools on the dashboard, we've dramatically enhanced our web-based services, where we engage with clients via webinars. The software has made our communication much more pleasurable. I continuously sing the praises of this program because of how helpful it is in facilitating dialogue with clients and potential ones. I appreciate how useful it is.

Pros

A huge advantage when bidding on services online is familiarity with high-quality online weeklies. Excellent user experience, powerful features, and excellent efficiency make this software perfect for remote conferences. For online impartiality, I rely on video conferencing. This platform has increased our productivity and growth by encouraging collaboration, easing project management, and fortifying client relationships.

Cons

It isn't delightful because Livestorm's support team doesn't always answer my questions or takes days to do so.

Akmal
  • Industry: Financial Services
  • Company size: 501–1,000 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 22/01/2024

A really reliable alternative to Gmeets (For bigger audience)

Overall experience with Livestorm is definitely a good one. We've had multiple live session and townhalls and it never dissapoints.

Pros

We use Livestorm since we have quite a number of employees (600+) and it would support the amount of people and reactions and internal comms that we never knew we needed.

Cons

So far, all is good with Livestorm. If only they would just improve their API integrations by adding more options so we could link the users seamlessly without individually inviting each or by batch.

Liam
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

5.0
Reviewed on 18/07/2023

Livestorm is a comprehensive tool for mimicking social settings

It is a fundamental tool for fostering online collaboration. It has been essential; we brought together and connected teams from all departments. It is functional and has yet to cause any problems between staff members. It's fantastic, and I encourage you to make it your primary mode of communication because of the ease with which you can send messages whenever you want and initiate calls or video conferences with a simple mouse touch.

Pros

One of the reasons I like Livestorm so much is that it makes it easy for me to get in touch with my coworkers and other people quickly. I like how the program is structured generally. It's simple to set up and provides businesses a streamlined procedure for managing and organizing online events. Companies can quickly contact more people, engage with them, and generate more leads with the help of Livestorm. My unique ability to communicate is in high demand.

Cons

One issue I've encountered while trying to contact Livestorm requires quick attention: the connection frequently cuts off or disconnects during the conversation.

Nolan
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
1
Features
3
Ease of Use
3
Customer Support
1

3.0
Reviewed on 16/02/2024

Not dependable

Overall I would say "eh". They do have nice features, but the system itself needs to be more reliable. We are looking for alternative options that will be able to provide that. Plus they are incredibly expensive.

Pros

Registration page is nice, and the data following events is good too.

Cons

If someone outside your organization is joining as a presenter/speaker the meeting format is incredibly unreliable. Ruins events and makes your organization look unprepared.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 10/08/2023

Great tool for hosting webinars!

Pros

Very user friendly! And great features like Q&A, automated emails prior & after the event, possibility to download the recordings.

Cons

It would be great to be able to host longer sessions across days, so we can do virtual conference days!

Jérôme
  • Industry: Wine & Spirits
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

5.0
Reviewed on 31/03/2021

Go for it, cocorico !

I can really promote my business to a large panel of people, there is no download needed for the users, there is a unique and personal link for acces to the room for each attendee so i'ts safe !
I will also implement my livestorm page to my website with the program of my online meetings, I'ts very practical,

Pros

The fact that with livestorm my compagny LET'S DRINK SAS can reach people whom not attempted beacause they left their contact information during the inscription process, so I can re-schedule.

Cons

sometimes there is beugs, but they fixed it fast

Alternatives Considered

Zoom Workplace and Google Meet

Reasons for Choosing Livestorm

due to the fact that there is no download needed, I think it's a very simple process for the attendees

Switched From

Zoom Workplace and Google Meet

Reasons for Switching to Livestorm

we're french, I wanted to promote the french genius, plus, their options are the best.
Fred
  • Industry: Information Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
5

4.0
Reviewed on 18/06/2020

Great for Executive Peer Exchange

I have had a very positive experience with Livestorm and would recommend it. I only have the one issue with the service, which I am hoping they will fix and expect they will. The team is responsive and the product is easy to customize. The deployment is great and the data tracking is better than I have experienced with other solutions.

Pros

Outside of a Chrome browser there is no need for additional software, this is a major plus in my opinion and the ability to add participants to the "Stage" for more interactivity is excellent.

Cons

The "Follow Up Survey" in this software does not exist. The user is forced to an external survey which loses 100% of the user tracking data making the follow up very weak. If the tool is to be used in any way to drive biz dev, this is likely a bad option. It is surprising actually, because the coding and product itself shows that there is talent behind the programming so the additional of a simple survey should be a no-brainer.

Alexander
  • Industry: Public Relations & Communications
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/11/2020

Livestorm: Partnerships & progress

We realise that in a proper partnership with Livestorm we will be able together to cross pollinate your product across our vast network of industry and corporate connections.

Pros

The Livestorm software is beneficial for our Council members spread across a huge regional and remote region of Australia, for connecting with national and international First Nation communities.

Cons

The main feature we are seeking is the capacity as an Administrator to, with consent, mute a participants microphone or camera depending on what is happening on their side. We would also really appreciate the capacity to upload documents direct into the Meeting room chat area, not just public facing Dropbox etc.

Matt
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 8/05/2023

Best webinar and video conferencing platform on the market!

Pros

Livestorm stands out as an exceptional and multifaceted webinar and video conferencing platform. Its user-friendly interface makes it a breeze to navigate and manage our events. The platform is delivering high-quality video and audio, ensuring smooth and engaging virtual interactions. To top it all off, Livestorm's dedicated customer service team goes above and beyond to address any concerns or issues, providing prompt assistance and ensuring a seamless experience for us.

Cons

The product is Excellent no cons. One thing that Livestorm can improve is on pricing it's more on the higher side.

Jennifer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 18/09/2019

ABSOLUTE LIFESAVER!

I did easily 20 hours of research and for the cost and what this offers this is truly better then even the most popular platforms out there with more brand recognition. I have no doubt this will be a household name in short order.

Pros

I could go on and on so I am going to make a list:

User interface
INTEGRATIONS!!!
Great Graphic Design
Editing and saving is easy
Making webinars and changing them is easy
Great landing page
Great webinar room
Call in options and file downloads
chat option
poll option
private questions option
Screen share
automatic recording
the data gotten on visitors is IMMENSE
great customizable questionnaire for signing up
Customizable send emails
Incredible customer service always present
Great audience filtering
Easy export of audience data
I like the way the teams are built. They don't want to just take all of your money they have ways you can ad team members like me (tech person) to help run the webinar if you only have one host which is all we need.

Cons

The only thing you should note though it's never been a problem ever for me is that they are in France. So the customer service is only available in the mornings in the USA.

Also I saw some shortcomings but in the six months using the platform they have made the updates. If you make a suggestion they listen and truly consider adding that upgrade.

Response from Livestorm

Hi Jennifer,

Thank you so much for your positive feedback!
We're so happy to hear that you're having a great experience with Livestorm. Please do get in touch with us if you have any further feedback for improvement :)

Regarding the US support hours, you are right. We absolutely needed that to offer a better experience! This is the reason why, we've extended our support coverage to the US timezone since the beginning of September! Whether in the East Coast or the West Coast, you should not have any problem reaching out to us during office hours :) We will make an official announcement in October regarding this.

Thanks again for taking the time to submit your feedback Jennifer! :)

Best,
Elif and the Livestorm team

Replied 20/09/2019
Giacomo
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 15/06/2021

Very usefull and easy to use.

Pros

This software is quite easy to use both for us who manage events and for users. The interface is clear and all information can be find quickly. Customer support is always ready to help and find solutions. It is very versatile and is suitable for both short and very complex events. The integrations with other different software are really useful

Cons

Maybe some little features are missing (but which software doesn't need some extra features) , but this is very well compensate by the develop team that is always ready to listen to the advices, that as customers, we tell them. Furthermore, there are constant updates that make the platform more and more complete.

Corey
Corey
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 27/11/2017

Livestorm is the only webinar platform I trust. Best experience so far with webinar software.

Peace of mind. Most successful webinar to date. Ease of use. All the features and functions we want.

Pros

The process as a whole is very well rounded. Customer rep does a great job of making sure you're all setup and ready to go for your first webinar, learning the system (which is very simple), making sure to take care of any and all questions promptly. You can tell they care. When we had problems with other webinar software, we wouldn't get a response for days, and then would get a vague response with a link to a FAQ page. Customer rep and the team are very helpful and personal. I love that it's browser based, so neither myself nor attendees need to download anything or run anything. It makes the whole experience much smoother. It's almost like tuning into a podcast. Another thing I like about it is how easy it is to make a great landing page. That was important for us. Another thing is the ease of analytics. We can easily track UTM parameters and track performance of shares with the team, partners, and on different channels. Also, once you're in the webinar room, everything is so simple and easy to use. This is the biggest difference for us. For most platforms, once you get into the webinar room, everything is clunky and unintuitive. The webinar room does exactly what you want, easily, and it's intuitive. It took me about 5 minutes to comfortably do all the different things we needed to.

Mark
  • Industry: Events Services
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 20/04/2020

Livestorm fills the gaps

The support team seem very responsive, but during lockdown they are not focused on improving the product, rather on making sure that the product actually works with all this increased demand. Fair enough!

Pros

I researched a lot of different webinar packages before choosing live storm. Some of the best features for us were the fact that you could have six different participants on the screen at once, the fact that the attendee doesn’t need to download a file, the flexibility of the registration page, and the ability to upload presentation slides. It looks slick too.

Cons

There are some features that could still be improved. Although it seems to be in beta-phase at the moment the ability for replays of any webinar to have presentation slides is important and not currently possible outside of the beta trial. Also, the display of upcoming webinars could be improved a lot. In other words rather than just one long list of upcoming webinars perhaps allow a list of today’s webinars, this week’s webinars, etc

Alternatives Considered

GoTo Meeting

Switched From

WebinarJam
David
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 8/07/2019

Distinctive in a Crowded Field

Basically it is a convenient, easy-to-use platform for casual webinar production. If you are producing at least one webinar per month, it is worth the expense.

Pros

It seems to cover all the essentials. Email, landing page, post-webinar republishing. It was designed with a lot of care an attention to what most users (like us) want and need in a platform.

Cons

The pace of new product features is very slow. We'd like to brand/customize emails, but this took six months to come out.

Response from Livestorm

Hi David,

Thank you for your feedback! We're glad to see you've found value in Livestorm for over 2 years now.

I have good news for you: the customizable emails are (finally) coming! It's only a matter of weeks now before you'll be able to add new emails to your workflow and fully customize them according to your needs (as in: change their HTML completely).

We're doing our best to move fast and please the majority of our customers. So hang tight, updates are coming :)

Best,
Thibaut & the Livestorm team

Replied 9/07/2019
Verified Reviewer
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
1

4.0
Reviewed on 5/09/2018

Really good product but seriously lacking support

It's a great software for the price, especially since I've found other webinar platforms to be clunky and un-reliable. If they could just solve the issue of support during US work hours, it would make it perfect.

Pros

The interface is easy to navigate and we've had no drop-off time during webinars. I especially LOVE all the UTM and meta data that comes with each registration, making it easy to track what channels are performing well to drive webinar traffic.

Cons

ALL their support is based in France! Which is crazy since their product is available internationally. US teams should not need to wait over 24 hours for answers to quick one-off questions. This is particularly problematic when it's the day of the webinar and we need technical assistance ASAP.

Response from Livestorm

Hi there,

Thanks for rating the Livestorm product so positively. We're glad that you are enjoying webinars with Livestorm and will do our best to improve all aspects of our product.

You're correct in saying that we currently do not have a team-member handling support in the US timezone. As you say, our customers are everywhere in the world and that includes the US, so it's definitely something we're looking to change.

We still do our best to reply to customers in a timely fashion, even outside of our business hours. Our median response time is under 20 minutes (13min in the past week to be precise), for all customers, including those in America.

With that said, sometimes, customers will experience waiting times, and I'm sorry this was your experience. I hope you'll trust me when I say we're doing everything we can so it doesn't happen to you again.

As a reminder, our support docs are available at all times and cover most of the commonly asked questions.

Thibaut

Replied 6/09/2018
Erin
Erin
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
5

4.0
Reviewed on 6/11/2018

Great for basic webinars

Pros

Everything is visually very clean and appealing. I've received many comments from team members and clients commenting on how nice the emails and landing pages look. I also love that the email sends are automated (unlike some softwares where you have to schedule/send) as it takes tasks off my list! The software is also easy for new users to pick up.

Cons

I've had some issues with only allowing one person (the host) to start and end the webinar session, and wish that was available to speakers as I'm not always able to start the webinar! I also wish that attendees could speak without being invited on stage, which is accomplished in the meeting room but the meeting room doesn't allow for those amazing emails sends mentioned above.

Eliana
  • Industry: Medical Devices
  • Company size: 1,001–5,000 Employees
  • Used for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 18/01/2021

Reliable platform for online events

Livestorm is easy to use, stable, customer-friendly and reliable.

Pros

When we chose to work with Livestorm, the integration was fairly easy. The Livestorm platform is very user-friendly, even intuitive – given one has worked with a webinar platform before. Registration pages are fully customisable, which is a great advantage for any company. Webinars are stable even when some of the speakers do not have the best Internet speed. Livestorm sends information about all updates and new features via email, which is very helpful. They also give you a heads-up if there is to be some platform maintenance, so that your online events are safe and you do not have to deal with unexpected technical issues. Livestorm customer support are very friendly and helpful.

Cons

Invitation emails (for speakers as well as attendees) could be customisable. At present one can only customise the confirmation emails, reminders, etc.
You have to remember to set up all system emails before the webinar. If your plans change and you decide to send an extra, unscheduled after-event email to attendees, you have to send it externally.

anderson
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 21/09/2021

live on

great experience where to learn a lot about a new world, the new world during the pandemic showed what we can't stop

Pros

wonderful, my daily lives to talk to staff and customer has never been easier

Cons

its reach is still small, it can show the program more to people and increase the reach of this great tool

Debbie
  • Industry: Fine Art
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
1

5.0
Reviewed on 10/05/2021

Perfect for my company!

Overall, very happy. Our customers are thrilled with the ease of use and quality!

Pros

We started our business as a strictly in-person experience in NYC and had a great following. When the pandemic broke, our business suffered immediately. However, Livestorm saved us by allowing us to create a virtual experience that was similar to our in-person services, but gave us the opportunity to reach out to more people from more places all around the world!

Cons

Customer services could be better. When I have a question or problem, it is difficult to talk to a real person.

Michael
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 4/09/2020

Solid performance

We had been looking for the right combination of performance and toolsets for hosting live and recorded webinars for our IT business, and many laid big claims but did not deliver on reproduction quality or latency. The results we received on Livestorm were exactly what we were expecting - minimal delay, low latency, no buffering, smooth audio quality which allowed us to put together a very professional production.

Pros

The ease of getting our first webinar off the ground was a delight. Having trial ran several other contenders, we found that getting up and running out of the box was rather intuitive, and did not result in any significant headaches. No lag in the audio/video were seen in our test/trial production, and no reports from viewers on our live webinar or recorded version. The marketing tools are decent (could use a bit more ability to customize email templates - or perhaps I just haven't found the keys to that part of the castle yet. All-in-all, a very stable platform with outstanding performance where it matters most, delivery of product.

Cons

Nothing that really stood out as a major detractor - I could ask for an easier way to distribute in-webinar resources (downloadable PDF aids) without requiring the use of 3rd party file sharing sites such as DropBox. Email template editor is a bit sparse. Would like to have the option to upload an HTML email template so that full corporate branding could accomplished. We use OBS to perform scene overlays - and found that using OBS-Camera required us to mirror the output so that viewers saw things in the correct orientation. No deal breakers, certainly.

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