About Route4Me

Route4Me is a cloud-based fleet management solution designed for small, midsize and large businesses. Primary features include route planning and routing guides. It allows users to type-in or upload customer addresses and plan a route for them. Users can also track driver progress on routes in real-time and manually move customers from one route to another. Users can plan routes to fit daily, weekly, monthly, seasonal or on-demand schedules. Routes can be round trip, round trip with set time restrictions or designed to end anywhere. Route4Me includes a "command center," where users can see an overview of their entire company. Drivers and vehicles can be reassigned to different routes and drivers can make notes. Route4Me is available for a flat monthly subscription rate. Mobile apps are available for Android and iOS. It was founded in 2009 and is available worldwide.
Route4Me Software - Tame Your Routing Chaos - Routing Chaos Finally Solved, with Route4Me! Plan, Dispatch, and Track Routes of any Complexity.
Route4Me Software - Extremely Easy to Use for Last-Mile Businesses - Perfect for delivery, pickup, sales, field service, maintenance, and any other last-mile business routes!
Route4Me Software - Over 2 Million Downloads. Available on iPhone, iPad, and Android devices. - E-signatures, Barcode Scanner, GPS Navigation with voice guided turn-by-turn directions, Mobile to Web route synchronization, and so much more!
Route4Me Software - Team Communication and Last Minute Changes. - Instant dispatch and near-real-time distributed team coordination
Route4Me Software - Customizable Reporting and Last-Mile Analytics. - See the unseen and discover savings opportunities
Route4Me video
Route4Me Software - Tame Your Routing Chaos - Routing Chaos Finally Solved, with Route4Me! Plan, Dispatch, and Track Routes of any Complexity. - thumbnail
Route4Me Software - Extremely Easy to Use for Last-Mile Businesses - Perfect for delivery, pickup, sales, field service, maintenance, and any other last-mile business routes! - thumbnail
Route4Me Software - Over 2 Million Downloads. Available on iPhone, iPad, and Android devices. - E-signatures, Barcode Scanner, GPS Navigation with voice guided turn-by-turn directions, Mobile to Web route synchronization, and so much more! - thumbnail
Route4Me Software - Team Communication and Last Minute Changes. - Instant dispatch and near-real-time distributed team coordination - thumbnail
Route4Me Software - Customizable Reporting and Last-Mile Analytics. - See the unseen and discover savings opportunities - thumbnail

Route4Me pricing

Route4Me does not have a free version but does offer a free trial. Route4Me paid version starts at US$40.00/month.

Starting Price:
US$40.00/month
Free Version:
No
Free trial:
Yes

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Route4Me Reviews

Overall rating

4.4
Write a Review!

Feature rating

Value for Money
4.3
Functionality
4.3
Ease of Use
4.4
Customer Support
4.4
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All Route4Me Reviews

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390 reviews
Kimberly
Kimberly
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 8/05/2023

Route4Me

I have had a excellent experience with route4me I absolutely love this navigation app. It has been helpful for me to do.my job w ease

Pros

I love route 4 me all of the features work so well getting me to and from my destinations w added features such as mileage road closures speed limits etc.

Cons

Having to pay for it is the least thing I like about route 4 me other than that it works very well

Cameron
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

4.0
Reviewed on 2/05/2023

Simple Cost Saving Way to Plan Complicated Routes

It's been great so far, would be even happier if the above functions could be added.

Pros

It is user friendly both on the admin and user side. It has cut our dispatch/scheduling work load down more than half, which allows us to focus on other important items.

Cons

I would prefer to be able to circle locations on a map so I can mark them as a first priority. Also need a simple way to enter recurring breaks.

Alternatives Considered

RouteManager

Reasons for Choosing Route4Me

User interface was difficult to understand

Switched From

RouteManager

Reasons for Switching to Route4Me

User interface was easy to understand, and the app works great for our technicians.
Linda
  • Industry: Logistics & Supply Chain
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 10/10/2024

Happy Customer

My personal experience has been overall "excellent" with resolving issues in a timely manner!

Pros

Easy to navigate - Great & friendly customer service!

Cons

Only occasionally, the viewing of the uploaded pics lag - as a result, it slows down my reporting process.

Nicolae
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
4
Ease of Use
5
Customer Support
1

1.0
Reviewed on 4/09/2024

STAY AWAY FROM THEM

They are like scammers( increase the price without let you know). They increase our price from $200/month to $700 month> We called them numerous times and they refuse to give us the money back.

Pros

Its a cool tool for routes. I like the software but crazy expensive and people act like scammers

Cons

Ridiculous expensive
Not good customer care

Response from Route4Me

Thank you for your feedback!

We’re delighted to hear that the recent changes to your account are better meeting your needs. It’s wonderful to know that you find value in our tools and that you continue to choose us as your service provider.

We are committed to transparency and ensure that you stay informed about your account through our monthly invoices. This helps you see how any changes affect your billing, and we hope it enhances your experience with us.

If you have any further questions or need additional assistance, please don’t hesitate to reach out.

Replied 16/09/2024
Edwin
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 21/10/2023

Route4Me for Delivery Business

Great experience for our delivery business, we don't have to overthink when planing every morning. Route4Me handles it automatically

Pros

We use it every morning to organize our delivery team routes and assign workloads. We don't have to stress to thinking of the best routes or who to assign what it's automated

Cons

It's abit more expensive than other applications in the market and it's pricing is only in usd which abit more expensive in our country

Alternatives Considered

Zeo Route Planner
George
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 11/05/2023

Market Leading Fleet Management Software with Unparalleled Support

Phenomenal. From initial scoping and sales through to day-to-day support and account management, they have helped us every step of the way.

Pros

Route optimisation is great, dashboarding is great, data capture is great, features on offer are endless - but well thought out rather than added as an afterthought. However, above all the support is second to none. I have never experienced the degree of responsiveness and aid that Route4Me provides to its customers, they are always available, and should anything critical go wrong, are able to remedy things almost immediately. I couldn't recommend them higher!

Cons

Most definitely a stretch, but if I had to choose, I would appreciate a larger database of traffic data for Australia as it pertains to ETAs - it might help to use existing databases rather than capture over time internally.

Verified Reviewer
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
5

4.0
Reviewed on 3/05/2023

User

Easy to use.

Pros

Route planning and sharing the routes between drivers.

Cons

The navigation is very choppy, it changes directions frequently. Also send you in circles for stop that are close to each other. Google maps is more accurate for navigation.

Douglas
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 2/05/2023

Amazing app, very useful

Pros

Very easy to use , save me time and money managing the routes

Cons

It could be faster, especially when opening big routes

Aairon
  • Industry: Package/Freight Delivery
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 4/05/2023

best tracking and tracking app for the delivery of your packages

Pros

the organization and way of creating the routes

Cons

no comment, everything is good, If they could improve something, it is to make it consume less battery for low-end cell phones

Verified Reviewer
  • Industry: Package/Freight Delivery
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
5

4.0
Reviewed on 11/05/2023

Route4Me

Pros

Route maps interface: ability to view multiple routes and swap calls for optimization.Address Book Grouping: isolating services by day on map for creating new routes.

Cons

Automatic System Route optimization: function could be improved for high density areas -manual adjustments are necessary after optimization for multiple routes

Robert
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 11/11/2020

Great Solution for managing In-Field team members

Overall, I had a positive experience working with Route4me. They provided a great level of service and support to my team going the extra mile to enhance the application to cater to our needs.

Pros

The ability to plan routes for multiple team members and manage driver activity

Cons

The accessibility and ease of extracting large data sets of historical routing analytics for individuals

Alternatives Considered

MyRouteOnline

Reasons for Choosing Route4Me

Primarily price. At the time MyRouteOnline charged by address routed, and it wasn't cost effective for the number of addresses we would be planning routes for.

Switched From

MyRouteOnline

Reasons for Switching to Route4Me

Primarily price. At the time MyRouteOnline charged by address routed, and it wasn't cost effective for the number of addresses we would be planning routes for.
Austin
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5.0
Reviewed on 6/05/2023

Route4Me Is A Game Changer

It has been a great experience and it has really allowed our business to grow.

Pros

The route planning is the most beneficial part of Route4Me. It not only plans the routes, but gives you great insight into planning the day for your drivers in advance.

Cons

I think the feature development could be quicker.

Duane
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 16/05/2023

Duane's Review

Flower deliveries are more steamlined having a route guide to direct each stop.

Pros

Aligns routes for optimum delivery time. I also love the speak address feature.

Cons

having to leave the route screen and tap back on the ap icon to show the route is complete.

Dean
  • Industry: Transportation/Trucking/Railroad
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

4.0
Reviewed on 4/05/2023

Route4Me is a good tool for our drivers

Very good experience. The team at Route4Me has been really helpful and respond quickly.

Pros

Easy to use and setup route. IT team at Route4Me very helpful.

Cons

Route optimization does not optimize that well based on job deadline time.

Monika
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 2/05/2023

Very good product

Pros

It is very easy to use. I like the features after the last update

Cons

There us nothing I don't like about this product

jacob
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 10/05/2023

Really like this routing software

We have different routes everyday and this has sped up the routing process greatly. easy to use and train new employees.

Pros

easy to use and great at creating multiple routes can route couple hundred stops in minutes each day

Cons

The navigation can sometimes get a little wonky.

Antonio
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 3/04/2023

Route4me Review

Pros

Great features such as Smart Zones and Optimized Routes. Helped me a lot to organize areas and attribute to each driver. Great support team also, have been very privileged to be taken care of by [sensitive content hidden]. Thanks!

Cons

I think the price is a bit high for my liking, specially since you need to buy each feature separate, making the subscription expensive. Perhaps you should offer more package options to the client or a discount program based on the number of functionalities paid for in the subscription.

Alternatives Considered

Badger Maps
Doron
  • Industry: Insurance
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 24/02/2023

Great service

Gets me around easy

Pros

Easy and clear gers me to everywhere fast and good

Cons

N/a don't have any thing more to say so it's good

Sierra
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 28/12/2022

Good for Realtors!

Overall I've had a good experience, and I'm glad to be using this product.

Pros

I like being able to see arrival times and departure times to stay on track with my clients. I also like to be able to print them a copy of our route, so they know what to expect.

Cons

I was initially frustrated by the time zone issue, but [SENSITIVE CONTENT] helped me fix it, so now I have no issues. I can use the software as intended without any issues.

Ryan
  • Industry: Environmental Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 11/01/2023

The Journey, part 2

Since taking over the internal team in our business, Route4Me has been a fantastic partner as we work to fully utilize the product and push standardization and process enhancements within our business.

Pros

The ability to adapt to certain parameters. As well as pushing routes from desktop planning to tablet interfaces for drivers.

Cons

Currently working on an enhanced Multi Depot solution with better parameter inputs.

Peter
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 27/01/2023

A great help getting there and back !!

It works for me !

Pros

I have used this app for over three years and do so monthly with at least twenty addresses all over….and it places each address in short order.

Cons

Nothing…I have already praised this app and do not have any issues whatsoever.

Stacy
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
4
Customer Support
4

4.0
Reviewed on 1/04/2022

I couldn’t live without this routing program

I really like this routing program. I wish it would integrate with our field service program

Pros

I really like that this route‘s the most efficient way to go from one stop to the next on my daily routes and if I run into a problem customer support is very quick to correct a problem on the map

Cons

Sometimes I can’t get a job to show up on the route where it supposed to. When I need to rearrange the jobs it will throw one job way out in left field so to speak and all but ignore it. And then I have to report it as a problem on the map so customer service can fix it for me

Moncy
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 14/10/2021

Great Software

The software is great and has a lot of features that can be used for future as well when your fleet expands or even your requirements

Pros

The software helps assign boundaries which vehicles are supposed to avoid while scheduling the route and place new orders from customer site itself through app.

Cons

It actually servers all our purposes exactly and hard to comment anything least liked here.

Richard
  • Industry: Business Supplies & Equipment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
3
Ease of Use
5
Customer Support
4

5.0
Reviewed on 31/07/2021

Route Maximization

The app gives me the ability to reduce my drive time to each client. It allows me to spend more time with each client by giving me the fastest time between locations.

Pros

Saves me time on getting each client by maximizing time between locations.

Cons

The notes section could be improved to allow cut and paste and to edit existing notes.

Nick
  • Industry: Pharmaceuticals
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 8/10/2022

Great for small businesses, easy to use at sensible cost

Really good so far

Pros

i really like to instant access to online support- always there and really helpful

Cons

to get full use of the software I need to have more drivers and use the desktop features where i can track drivers - at the moment were simply using it on mobile phones, but it does work great! Its a little frustrating to not be able to load up files of addresses to Favorites or Addresses, but guess this could happen with the desktop version?

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