About Endicia

Endicia is a shipping solution that helps businesses of all sizes streamline the processes related to order fulfillment including label printing, address validation, delivery and more. It allows users to choose suitable pricing based on business shipping rules and customer preferences. Endicia enables businesses to automatically generate USPS- compliant labels and documentation for domestic or international orders. The built-in address cleansing functionality allows users to check and validate customer addresses, reducing the number of undeliverable parcels. It lets managers and leaders monitor operations across multiple workstations and warehouses on a centralized platform. Additionally, users can schedule carrier pickups and provide customers with an estimated delivery time based on chosen services. Endicia comes with an application programming interface (API), which lets businesses integrate it with several third-party applications. It is available on monthly subscription and support is extended via phone, email and other online measures.
Endicia Software - Endicia customer online record
Endicia Software - Endicia log entry details
Endicia Software - Endicia postage log
Endicia Software - Endicia mail label
Endicia Software - Endicia customer online record - thumbnail
Endicia Software - Endicia log entry details - thumbnail
Endicia Software - Endicia postage log - thumbnail
Endicia Software - Endicia mail label - thumbnail

Endicia pricing

Endicia does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
N/A

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Endicia Reviews

Feature rating

Value for Money
3.5
Functionality
3.5
Ease of Use
3.5
Customer Support
3
5 reviews of 70 View all reviews
Kelsey E.
  • Industry: Retail
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
2

5
Reviewed on 10/01/2019

Great for Home Businesses

GREAT alternative to other postage printers, easy to use, but poor customer service.

Pros

I love that Endicia is an easy way to print my postage at home, PER USE, and does not require subscriptions like some other competitors (like Stamps.com).
Their software is easy to use and very compatible with my DYMO postage printer.

Cons

I hate that when the printer jams up, it is like pulling TEETH to get a refund from Endicia. To date I've wasted about $50 in postage that was never refunded to me because copies of the misprinted postage was not deemed satisfactory by the company. So be careful when you print- because their policy is pretty much "if you mess up you are SOL."
It's also impossible to get a real human to talk to to argue with.

Nate H.
  • Industry: Sporting Goods
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/06/2019

Great, Simple, Software

Pros

Allowed us to easily import orders from QuickBooks and process USPS labels very efficiently. Shipping internationally through USPS is a breeze. Easily create return shipping labels.

Cons

The online reporting isn't as detailed as I would like but provides all the basic information you would need.

Mi S.
  • Industry: Entertainment
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
2
Customer Support
1

1
Reviewed on 1/01/2022

Zero customer service / CHARGES MORE THAN USPS / no refunds

Good until Stamps.com took over. NO customer service; overcharge postage prices - much more than what USPS charges, inability to download accurate transactions into a spreadsheet. Their online records are a mess and do not correspond with the local log kept in software. And did I mention they ignore you when contacting customer service?

I wonder if the reason is they want to force you to go with Stamps.com.
The monthly price is, after all, double that of Endicia. But given the overcharging, it's worth the switch. I only wonder if they charge the correct postage prices.

Pros

As a user for nearly 20 years - I loved it UNTIL stamps.com took over and what a nightmare.

Cons

It's a scam: Endicia (Stamps.com) overcharges every single postage rate.

They charge far more than the USPS for flat rate Priority Mail. The PO literally charges a flat rate. Endicia charges the flat rate + distance. In general, Flat Rate Priority 1# envelopes are $3.00-$6.00 more than USPS.

Just learned that they've been charging for the last two weeks rates going into effect at post office on Jan 9. (And even then, it's far more than the rates USPS lists on their site)

I'm sick to learn they've been overcharging me for years. When stamps.com took over, I noticed I rarely get reimbursed for refunds. I even sent them the unused labels - and they ignored me. HIGHLIGHT: THERE IS NO CUSTOMER SERVICE.

Chung W.
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 6/10/2021

An All-in-One Solution to Shipping Management

Overall, Endicia provides incredible value to my business. The convenience of making our own stamps and saving time by skipping out on UPS and Post Office lines really points to how powerful it is to do it yourself.

Pros

Endicia is a fantastic shipping management software. Integrating it into our business was easy and almost costless. All that is needed is a printer or label maker. Endicia's convenience is the best thing about it. No longer do we need to order stamps or stand in line to make a shipment. We just print what's needed at that moment, and pay exactly the same price for shipping. Endicia's all-in-one software means I can manage and track my shipments without having to go to other third party websites.

Cons

Integrating Endicia can be a little costly as you need to have a label maker and need to purchase Netstamps labels to print stamps. Sometimes there is a misprint where the stamp image is off-center or across two labels. Fortunately, the reprint process easily solves this and reprints are free of charge. Refunds for bad stamps are as easily as selecting what you want to refund in the software.

Jeff L.
  • Industry: Publishing
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 17/06/2021

Endicia is a great tool for your warehouse

Using Endicia as an integrated part of our shipping software has saved us time and money. The third party insurance coverage that is offered through Endicia is a savings and though we have only had 1 or 2 instances when the packages were never found - it has worked well. Using the Endicia software has also been a benefit to our employees when they needed to ship a non-customer package. Endicia has been helpful for processing our customer orders and it helps us keep track of the packages in a timely manner.

Pros

Endicia was very easy to use. We use it as an integrated part of another piece of software for shipping packages from our warehouse. The integration allows us to ship packages via the US Post Office and get discounted pricing as well as tracking and a third part insurance option. Using these features is usually no more than click the link/button. We really love saving money as we ship with the US Post Office. The process for tracking (or in the rate instance filing an insurance claim) is simple - again you click a button.

Cons

The Endicia search feature is both nice and yet frustrating. It is great that the search will look for anything - a zip code, a name, a city - but then trying to narrow down the search to specific dates is very frustrating. They appear to be working on updating some reporting for delivery exceptions - but they don't quite have it functioning so the data is all relevant. For example, I don't care that I had delivery exceptions LAST YEAR - I am concerned about the packages that were sent out last week.

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