Operto Teams

Pros

The ease of scheduling. You can easily see your day or week ahead, and allocate jobs to cleaners efficiently.

Cons

As with all cleaning software, it is a little arduous setting up checklists across multiple individual listings, but I can't see any workaround for that.

Pros

I do not like to spend my time behind a computer. I knew what I wanted in a software program and the cost and simplicity was my two main concerns. The program had to be easy to set up, to learn and not be thousands of dollars to just purchase. VRscheduler was all the above. When I do have questions and get stuck, [SENSITIVE CONTENT HIDDEN] answer my emails in quickly and efficiently. I have never had to be on hold for a long period of time before I could move on which is priceless!

Cons

I haven't found anything that I don't like about the program. It actually has done all they said it would & it has yet to have any software issues or updates that others have that can wipe out all your hard work!

Pros

- It is a huge time saver to have the cleans synced automatically
- Almost no human error and if there is, it's the clients fault and not ours ;)
- Scheduling is much easier
- Master calendar shows all bookings

Cons

- Due to USD exchange rate, this program is very expensive for us and when I get the bill, it turns me off. It's still worth it as we are at our one year mark and will continue but partially due to the fact we have invested so much time learning it.
- Customer support: I would prefer a phone line to call instead of emailing. I have tried calling before but it's an American # and I can't call out

Pros

I am very glad that we found this. I had initially chosen a more expensive program mainly due to the looks visually. VR scheduler is a little outdated looking in my opinion, however, once I got past that to get to the features it was everything we were looking for. We are a hybrid company, somewhere in between a cleaning company and a vacation rental manager. We needed a lot of features, minus the reservation/booking features that compromise most other software programs. We were specifically interested in creating staff checklists. It took a little tweaking, but we got it perfect. [SENSITIVE CONTENT HIDDEN] taught me how to change the font size (for us older folks using our phones), bold words, etc. We were able to make changes to suit our needs. [SENSITIVE CONTENT HIDDEN] were wonderful (and VERY patient) in helping us get started and set up. I would very highly recommend for features. I still wish the look was a little more modern but for the price this is truly wonderful. It has saved soooo much time in scheduling and the pen and paper system that we had. Very happy that I chose this software.

Cons

Some other programs were more modern looking and a little easier to learn initially

Pros

If I am to write every single good thing about Operto Teams this would be an extremely long post.

From task automation, to employees management, reporting, housekeeping, operations, frontdesk, maintenance, Operto Teams nails it down to the dot in its feature packed platform.

Furthermore, the extensive reporting and flawless integrations takes Operto Teams to a different level. Managing staff and vendors couldn’t be any easier where all payrolls are automatically calculated, all you have to do is approve and payout.

Our service providers love using Operto Teams and the extensive fully featured checklists that allows you to customize per your needs. Notifications through email and SMS is another killer feature which we rely heavily on with our staff and vendors.

Finally, the master calendar is magic by itself, the way it displays all your tasks and information in a seamless interface makes your day to day take management simple.

Cons

Nothing whatsoever to complain about, have been using Operto Teams for 6 months now and works flawlessly.