About Mirro

Mirro helps leaders better understand their teams and let colleagues grow alongside each other, building positive and ever-evolving team journeys. The platform comes with an activity feed, which allows users to view project updates and share thoughts with teams. Performance check-ins functionality in Mirro enables managers to provide feedback or recognition to employees and track goals for multiple projects. It offers a host of features, such as onboarding management, automated review reminders, an employee database, role-based permissions, document management, performance journaling, and more. Additionally, administrators can create objectives, assign deadlines and track completion status in real-time. Mirro allows users to gain insight into employee retention rates, attritions, and capacity schedules via analytics. It supports integration with Zapier and various other third-party applications. It is available on monthly subscriptions and support is provided via phone, email, and other online measures.
Mirro Software - Performance Check-In
Mirro Software - OKR
Mirro Software - Kudos
Mirro Software - Feedback
Mirro Software - People Insights
Mirro video
Mirro Software - Performance Check-In - thumbnail
Mirro Software - OKR - thumbnail
Mirro Software - Kudos - thumbnail
Mirro Software - Feedback - thumbnail
Mirro Software - People Insights - thumbnail

Mirro pricing

Mirro does not have a free version but does offer a free trial. Mirro paid version starts at €6.50/month.

Starting Price:
€6.50/month
Free Version:
No
Free trial:
Yes

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Mirro Reviews

Feature rating

Value for Money
4.6
Functionality
4.6
Ease of Use
4.7
Customer Support
4.7
5 reviews of 139 View all reviews
Emilia
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/11/2020

Ideal for remote creative teams

I now have a better overview of everything, including the team’s mood. Mirro helped me switch gears and notice when we need to plan a hackathon or a trip to the Carpathian Mountains for inspiration.

Pros

I love the feedback functionality, I see it as the core of the app. Creative people always want to express themselves in any way, shape, or form so providing them with a tool for feedback, suggestions, and praise turned out to be a total game-changer.

Cons

It is a very complex app, it takes some time to get used to all the functionality, but the usability is good, you will get there soon.

Response from Zitec

Hi Emilia, thank you for your review! We're happy to hear that Mirro is helping you and your team stay aligned. Keep up the great work!

Replied 4/06/2021
Andreea
  • Industry: Capital Markets
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 19/01/2023

Easier, friendlier and always ready to help.

So far, we have had a very good experience thanks to their excellent customer experience team, always ready to solve all our doubts and needs. 🏆

Pros

What I like most is that we can provide timely and meaningful feedback to your colleagues and formally recognize your work environment, culture, teamwork, and contribution to performance.As a strong ally of personnel, it is very useful for simplifying procedures and shortening time. All of this is possible because their excellent customer experience team is always ready to answer all our questions and combine schedules to achieve the best possible performance.

Cons

On the downside, I found no ability to track salary with all bonuses in addition to each employee's negotiated salary. From the point of view of the wage area, I would like to have the opportunity to introduce(via data import) Monthly salary including bonus for each employee.

Alexandru
  • Industry: Outsourcing/Offshoring
  • Company size: 51–200 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
3
Customer Support
0

3
Reviewed on 20/05/2021

Pretty good but still needs some work

I think it's definetly an upgrade over previous systems we've used in our company and I actually like it.

Pros

It offers most of the features our company needs. The public Timeline is a really good ideaa along with the kudos system.

Cons

It takes a while to get acustomed to all the features mirro has to offer, and the onboarding flow is easily skipable by mistake. There are other problems like text info sometimes not being clear enough but I'm sure they will fix those with time.

Response from Zitec

Hi Alexandru, cheers for this awesome review! And cheers times two for taking the time to also share your bright ideas on how we can make Mirro better. Should you need any details about Mirro's "hows" and "whys", drop us a line at [email protected]. We'd be happy to share two 10-minutes reads to get you going: "User's journey" and "First time Mirro manager"

Replied 3/06/2021
Andreia
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/05/2021

Dare for more!

Three big problems have been solved:
- clarity on the area of personal objectives;
- clarity on the leave & attendance area. People used to send weekly questions to HR about the situation of the days off (paid vacation).
- we've encouraged the provision of feedback (Kudos)

Pros

Clarity provided by the Leave & Attendance section!

Cons

Salary section should be customized according to fixed salaries and the frequency of bonuses.

Response from Zitec

Hi Andreia, kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. We'll make sure your great ideas go directly to our improvements list, so keep a close eye on us.

Replied 3/06/2021
Bogdan Cristi
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 7/05/2021

A very useful product

Pros

- Easy to use
- Multiple onboarding opportunities
- A lot of functionalities offered even on the template generation of documents

Cons

-The fact that you can not manage the worked hours of the colleagues I manage

Response from Zitec

Hi Bogdan, kudos to you too for taking the time and effort to share what you love most about Mirro and also pinpoint how we can improve. We'll make sure your great ideas go directly to our improvements list, we've seen this input from some of your colleagues as well.

Replied 3/06/2021

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