About HoduCC









HoduCC pricing
HoduCC does not have a free version but does offer a free trial. HoduCC paid version starts at US$400.00/one-time.
Alternatives to HoduCC
HoduCC Reviews
Feature rating
- Industry: Insurance
- Company size: 51-200 Employees
- Used Daily for 6-12 months
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Review Source
Full Featured Call Center System
It's been a great ride
Pros
IVR capabilities are top-notch - very flexible and easy set up
Cons
Tooltips need improvement. Omnichannel and CRM features work fine but could also use some improvement
Reasons for Choosing HoduCC
We needed a full featured product with price predictability and transparency.Switched From
AmeyoReasons for Switching to HoduCC
HoduCC has great trunk support which means it's easy to use anywhere in the world - plus it has all the features at a much lower price- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
HODUCC: Best of breeds in ominiChannel Solution
Very Comfortable with the product.
Pros
Real Omnichannel Solution offering customers various engagement touch point. 2. Steep learning curve. 3. Stable and Flexible , yet well secured
4. Robust and cost effective.
Cons
Not yet observed as it currently meets all our contact centre expectations.
- Industry: Telecommunications
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
HoduCC is Full of Features
Pros
HoduCC is a very flexible product allowing you to customize call traffic, monitoring, and reporting. It is full of inbound and outbound calling features.
Cons
There are some industry standards that we found to be missing, however the platform allows the HoduCC development team the capability of implementing new features and metrics.
Response from HoduSoft
We're glad that you loved HoduCC's Product features. It will surely boost our product team to improve our existing product with new and advanced features that help businesses for better CX. Must appreciate your valuable feedback. Onwards and upwards!
- Industry: Leisure, Travel & Tourism
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Good voice solution to recommend
Overall experience has been good. We have been using it from last a year now and so far experience is fine.
Pros
It has multiple options for login purpose depending upon your need
Cons
Multiple attended transfer is something which should be part of the voice solution as it is a basic necessasity of any BPO. Unfortunately you do not get much options in this.
- Industry: Telecommunications
- Company size: 2-10 Employees
- Used for Free Trial
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Review Source
Hoducc user friendly software
Helps organisations to save costs and be more efficient.
Pros
Easy to use. Can be customized. The 24 x 7 support provided by the team is incredible. I personally have never seen such a dedicated team who always are focused on customer benefits.
Cons
Honestly speaking the way the software was presented and the way it helps out the service industries I couldnt find anything which I didnt like.
Alternatives Considered
Avaya OneCloud UCaaSReasons for Switching to HoduCC
Mainly due to the customer support and the user friendly nature of the software.Response from HoduSoft
Thank you Vinesh.