
Compulink Healthcare Solutions
About Compulink Healthcare Solutions












Compulink Healthcare Solutions pricing
Compulink Healthcare Solutions does not have a free version.
Alternatives to Compulink Healthcare Solutions
Compulink Healthcare Solutions Reviews
Feature rating
All Compulink Healthcare Solutions Reviews

- Industry: Mental Health Care
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
A work in progress
Pros
The flexibility and the functionality of the software is excellent. The customer support in particular has been extremely helpful and the electronic billing capabilities are very strong and for the most part, user friendly.
Cons
It took me a while to get used to the software. It takes time to play with. Customer service has been useful in this regard as well.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Easy transition, Great training and customer service, Customizable Software to meet all our...
After 12 years with our last software, we were unaware at how outdated our EHR system had become. Compulink converted a great deal of our data to allow us to access it without having to constantly return to our old system. Overall, the experience was better than we expected as change is always hard. The people at Compulink worked hard to make it as easy as possible for us.
Pros
Compulink has been a great addition to our practice. The transition team was exceptional and the training incredible as they helped make the process as smooth as possible and continue to help us learn how to better utilize the software. There is so much flexibility with the software in the set-up to make the program work best for our office--picking the right EHR exam format for different types of office visits, the scheduling capabilities. In addition to one-on-one training, the training videos and the help section on the software make it easy to solve any issues that occur.
Cons
As with any transition, there are glitches but we fully expected these to happen and Compulink helped us fix these issues as quick as possible.
Reasons for Choosing Compulink Healthcare Solutions
No longer making updates to Practice Director.Switched From
Practice Director EHRReasons for Switching to Compulink Healthcare Solutions
We liked features of Compulink's software best, the price was competitive, and we felt comfortable with the people at Compulink.- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Complicated Interface
Pros
I did not enjoy anything in particular about Compulink.
Cons
The program was not user friendly for the optical or medical staff. The training period was incredibly short and after weeks of trying to figure out the program, still found myself confused.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Eh, not my favorite
Overall it works, but in my opinion is not the best platform available, it's not easy to train people on and it requires lots of extra unneccessary steps.
Pros
I like being able to access patient charts from the schedule.
Cons
It is really slow and the data network itself feels ancient.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Compulink Orthopaedic Advantage is the best orthopaedic EHR solution!
Very well-integrated and coordinated implementation team. Although [SENSITIVE CONTENT HIDDEN] was primarily responsible for our implementation, everyone on the implementation and support teams have been very helpful and friendly. I have not had any bad or difficult interactions with anyone at Compulink.
Pros
Although, the software was originally written for ophthamology, Compulink has done a great job adapting to orthopaedic surgery with Compulink Orthopaedic Advantage.
The visual diagnosis engine function is very helpful for identifying and documenting specific pathology in various anatomic regions. The software easily accomodates the physician/provider preference for input to the EHR. There are template for dictation, drop-down menus, or manual entry (scribe).
Microsoft Remote Access for Compulink Cloud Advantage implementation was very easy and device friendly. I am able to access Compulink from literally anywhere with internet access on my iPad, Windows, Mac, Android, laptops, etc....
I was able to easily and effectively implement DICOM MWL to manage my patient workflow with in-office X-ray and cloud PACS.
Cons
Customization of template features is somewhat difficult to do on your own, if you are hands-on. The technical and implementation support is outstanding and will customize for you. There are still some bugs that need to be fixed and features that I would like to see implemented.
Web Registration is tedious and slow for patients. All patient outcome measures are displayed and may not necessarily be relevant to the patient. Need to be able to designate the outcome measures for each particular patient.
Caveat: I did not have my own IT person. I implemented the software, myself.
Alternatives Considered
eClinicalWorks, Exscribe EHR & PM, Intergy, DrChrono, athenaOne, ModMed, AdvancedMD EHR and MD ChartsReasons for Switching to Compulink Healthcare Solutions
Best value for full featured EHR with patient reminder (Practice Watch), Web Registration, and VDE (Visual Diagnosis Engine) with lowest cost for implementation on the Cloud. Orthopaedic-specific features are built-in.- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Research all EHR options before choosing
Pros
It is nice how many reports can be run in Compulink - almost any list of data/information you'd want to compile, Compulink is able to. It is also such a major player in the industry that everything we've needed to have integrate with it, has been able to do so (Weave, contact lens company sales platforms, etc). Scanning in documents is easy once you have the right/compatible scanner- and they're easy to view and find from the patient's demographics page. Having our billing done through Compulink directly has been convenient.
Cons
There were a LOT of learning curves with this system - i.e. we had to purchase a very specific scanner that integrated properly, finding out that their Intake Form was not mobile compatible, how the patient's ledger populates, what data is able to transfer from one exam to the next (most items do, but not things like the patient's occupation, hobbies, PCP, etc.). As doctors- we didn't find the EHR/Exam forms to be very intuitive or as user friendly as we were hoping. Depending on what version you signed up with dictates how much you're able to edit exam form templates.
Alternatives Considered
RevolutionEHRReasons for Switching to Compulink Healthcare Solutions
Cost, Cloud based seemed safer and more reliable than Web/Browser based- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Unique practice needed an extraordinary software.
I have a nursing home based practice and therefore my practice is very unique and I issued Compulink a very difficult challenge to solve many issues with note taking and practice flow and practice management and they have lived up to every challenge so far and they have frankly surpassed my expectations in almost every scenario. This is a great software with GREAT people!
Pros
This software is very robust and therefore is capable of doing so much for my practice. The data mining and reports are an incredible tool in my practice. The ability to link in forms and mine that data has been a huge time saver for my practice. There is so much customizing that can be done that you can create the software you want. The more work you are willing to put in the more efficient and thorough you can be. This software has saved my office space hours per week in its ability to manage schedules and use data mining and run reports. The worklists they created for us have become indispensable as well. For the most part, with this software, if you can think, then they can typically do it. And most importantly, the people at Compulink have been absolutely amazing. They have an amazing group of people there and they should be proud. Can't wait to see what this will look like in my practice 5 years from now.
Cons
Can be cumbersome to customize at times, but it has always been worth the effort. I have been experiencing far too many crashes and 'freeze ups' and that can be frustrating.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Customizable EMR
Compulink has been the right choice for me and I am glad that I chose it. They did their best to display everything you need to see on the same page to minimize navigation. They are super responsive and willing to help you, even with out-of-the-box questions.
Pros
I really appreciated the Compulink team and how quickly they respond to questions. They are also very willing to help me customize my provider and patient experiences as desired. I own a sports medicine and eating disorder clinic, so they removed weight as a required variable from many of the presets, as well as removing some of the automated patient education when I found it triggering for my patients. They helped me customize my charting environment so that I can complete documentation faster. I am able to use the same EMR for myself (sports/family medicine), my PT, my chiropractor, and will be able to use it for therapist/dietician as well.
Cons
Adding diagnoses sometimes takes a little more effort than I am used to with Epic, but it also gets easier the more you use the system. Throughout my career, I have used Epic, Cerner, and Meditech, with Epic being my clear favorite. As a small private practice, Epic was cost-prohibitive, but I still like Compulink better than Cerner and much more than Meditech.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Compulink is the BEST!
Choosing an EMR provider for my surgery center was a decision that I put a lot of time and consideration into. I spoke to at least 5 or 6 other companies and did my due diligence. At the end of the day, it was an easy choice and one that I don't regret. I frequently recommend Compulink to my colleagues, highlighting the high degree of customization, increased productivity, ease of use, excellent customer service, and budget friendliness. Our adjoining clinic utilizes a non-Compulink provider for their practice management and another non-Compulink provider for their EMR; both of which don't hold a candle to Compulink. I am looking forward to eventually getting our clinic switched over to Compulink as well.
Pros
1. Highly customizable! No ASC is alike and we appreciate that Compulink allows us to make direct modifications to our workflow (overall layout, documentation, printable forms, etc.) as we see fit without having to jump through hoops. 2. Increase in Productivity/Efficiency. As a result of implementing Compulink in our ASC, we've been able to create a process that works very well for us. Whereas it used to take 2 full-time Front Desk Receptionists to prepare patient charts, we now have 1 Receptionist who handles this task. 3. Ease of Use. Our nurses and technicians find Compulink easy to use because a majority of their documentation can be done on one screen and they can set up Favorites to chart quickly. It's simplicity allows for us to quickly teach new employees and/or agency staff how to use the program. 4. Customer Service. We don't need support from Compulink very often, but when we do, we can always count on a quick response from very helpful, engaged customer service advocates. 5. Budget friendly with straight-forward invoicing and stable pricing over the years, even in the face of the pandemic and subsequent inflation. 6. Stability. Many of the Compulink employees that helped get my former surgery center up and running on their platform are still with the company. From a management standpoint, this is important for two reasons: One, I know who to turn to when I need assistance and two, a low turnover rate within their company speaks volumes!
Cons
In the past there have been issues when updates were made to the system. One of these incidents resulted in a significant loss of data and we had to use paper charts until it was fixed. However, with that being said, it's been quite a while since we have had any update-related issues and it appears to be resolved.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Great Optometry/Medical Software
Compulink is very easy to work with as a company, their customer service is excellent and I love the contact through the software for a call back if I have an issue. This feature is helpful so you are not waiting on hold to talk to someone. Just send in a request for a call and usually within 10 min they are calling you. Love this!
Pros
I love how easy Compulink is to navagate around in. Searching for patients is a breeze, tabs at top for every part of patient chart. Drop down selection menus for everything. Customizable tables and scheduler. Love the system!
Cons
There are parts of the software that we are not utilizing that I would like to use but programming the data into the software to use it seems over my head hard. We are an Optometry practice and do not use the ordering sections of the software therefor price calulations and insurance billing can not be used either.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Very out dated
I love their customer service. The rest is very complicated and out dated.
Pros
I loved the customer support. We have used the system for about 8 years and the customer support is great! They get back to you quickly and always willing to help.
Cons
It is very complicated and seems outdated. You have to build tables in the calendar and add times. Also the updates usually go very bad. One time all of our calendars went missing and we lost all our appointments.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Reviewing our new system
Pros
Product gets easier to use as you do more and more. There was a lot up from to get the setup going.
Cons
There were some parts that we needed to get added to the documentation side and they are working on that now.
Alternatives Considered
myCare iMedicWareReasons for Choosing Compulink Healthcare Solutions
Pricing and wanted to go from paper charts to electronicReasons for Switching to Compulink Healthcare Solutions
customer service- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Cooper Eyecare review of compulink
Effient, integrated work
Pros
Sending history and demographics to patient before the exam; authroization through compulink; integration of equipment; integration of contact lens evaluation, ordering and sales; ability to customize; logic in presentation of their tabs
Cons
automatic calculation of the contact lens needed from the refraction, trial contact lens, and over refraction. Ability to import or use excel sheets with compulink
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
AN INCREDIBLY WELL DESIGNED EHR. It makes my life much easier!!
We use Compulink for all aspects of our office including, scheduling, billing, EHR, and employee hours. It has been efficient in all dimensions. We also interface with their appointment confirmation liaison.
Compulink has certainly added to our bottom line with their efficiency. Their phone service for technical support is always very responsive as is the Compulink design team.
Pros
This software allows me to quickly, and in great detail, review, document findings, and make plans for patients. It saves me an incredible amount of time and generates all of my consult letters. Screens are arranged in logical sequence and layout. As a pediatric ophthalmologist, I appreciate the ease of recording multiple gaze measurements and the inclusion of special sensory testing. There is rapid and easy interface with all of our machines ( e.g. autorefractor, lensometer, document scanner etc.). The self-made templates are invaluable, speeding along the record keeping process. Medical histories and review of symptoms are "one click" if normal. Data including acuities, refractions , strabismus measurements, IOPs, etc. is kept in easily reviewable longitudinal tables. The multiple dropdown menus greatly add to ease of use. Prescribing spectacles is very easy as one may choose any of the refractive measurements ( autorefractor, lensometer, etc.) as a starting point. Included is drawing software for external or retinal documentation which is very easy to use. Printed reports and records are very professional looking and organized. The communication tab allows one to easily record data from a phone conversation. I hear my colleague's complain about how their EHRs slow up their days, mine allows me to see more patients. I highly recommend this EHR.
Cons
There is certainly a learning curve to unleash the power of this EHR. This is especially true of the customizable templates known as Encounter Favorites. Once these are established however, your EHR works for you in a smooth and efficient way. Compulink has excellent tutorials to get you through this process.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Compulink out performs, is used in many specialties and is worth implementing in your practice.
Compulink is a stellar company that backs up what they claim.
Pros
Remittance Posting and Patient Web Registration helps save staff time time allowing them to do other procedures.
Cons
Going from paper charts to computerization seems to add more steps but over time we have come to realize we save time on other items with computerization which makes us more effective. and efficient.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Compulink fills the need of our practice
The trainers are awesome! The salesman is a blatant liar. Trust nothing his says.
Pros
Compulink allowed us to proceed from paper to electronic records bringing us into the new century. Now that it has been accomplished, we probably should have made the conversion long ago. My favorite part of the software is the ability to track. There is no question that our revenues are increased because we are better organized.
Cons
Even more than 6 months later, I still have not learned all there is to the software and have not had the time to customize to use it most efficiently. Seeing patients, running a practice and keeping up to date with charts means that I am working many more hours per week. I am getting faster at charting but I still work late most nights finishing my work. Overall, my biggest complaint with Compulink is that the salesperson lied to me repeatedly. I asked specific questions and was given answers that were 180 degrees different than than the truth. For example, I asked if my patients could schedule on-line through Compulink. The answer was absolutely. The real answer is that it is part of the plan for some time in the indefinite future. I made decisions based on the information that I received and likely would have gone a different direction, if I had known the truth.
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Very Happy with Compulink
Overall I would give Compulink an A grade. We have had no issues with getting support on time and I hear from other doctors with different software that this has been a problem. Their updates are seamless, the software is intuitive and easy to learn. We have externs that rotate through our clinic every 3 months and they comment on how easy the software is easy and how they wish their schools used Compulink.
Pros
The ability to customize tabs, their web registration (patients complete online a form -before they come to office- with all their medical history, family history, medications they are taking along with allergies and medical insurance); once the patient arrives at the office, with just 3 clicks of the mouse, all this information is downloaded into their record (no paperwork to fill out at the office). The ability to interface all of our images from topography to ERG into the cloud EHR with ease. Also, once a diagnosis is made, an order set populates so that it is easy to add diagnostic test to complete the patient record.
Cons
As with any cloud based system, when the internet is down, so are we. The patients ledger could be organized better.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Why I like Compulink's software
Compulink support is quick to get back with us on issues we are having. Their staff is very helpful
Pros
I like that it is easy to use, it's also easy to adjust items that you want to personalize
Cons
I really don't have a negative thing to say regarding this software
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Makes my day run smooth
Running insurance claims/reminders/statements is a breeze and super fast with the newest upgrade. I can get my job done hours sooner, which opens me up to help the staff or take on additional projects.
Pros
There are so many reports to pick from, it makes my monthly reporting to the doctors very easy. If we have issues, we call/email/or direct message support and we hear from them within an hour.
Cons
Having to pay for a service every month that we may not use is frustrating. I wish they would remove that additional fee every month. Integration was easy, they sent someone to our office to train the staff and then we had a personal trainer to work with if any issues came up.
- Industry: Medical Devices
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
A very good product
My overall experience with Compulink has been great. I chose them when i set up my business because of my experience with them from the practice i was in that was closing. I have been using Compulink for 15+ years and its been a really great system.
Pros
The software is very easy and intuitive to pick up and start using. The interface is clear and simple and allows you to work and get done what you need with no distractions.
Cons
The cost of the support contracts seems high. I don't have much need for support but when i have they are very helpful. I was told i could use the software and then pay for support as needed. We set it up but later got a call saying that it was not true and i would still need to pay monthly.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Advanced, Comprehensive, and Highly-Customizable EHR/Practice Management Platform with...
Over the past 15 years I have been responsible for implementing or converting several practices' EMR/practice management systems and I can tell you that, by far, my experience with Compulink ranks them at the top level. Since migrating to Compulink Advantage four years ago, we have seen improvements in clinical capabilities, quality of patient care, and effectiveness in all areas of our practice. What's more, Compulink has been an excellent business partner. They listen to their customers to understand what improvements or changes we need. The software improves in reliability and new features with successive software updates. I have not had that experience with all medical software vendors in the past.
Pros
Feature-Rich: It's hard for any software to be everything to everyone, but Compulink has proven to have what we need to run our practice.
Highly Customizable: The software comes with common-use templates that allow you to be up and running quickly, but the real power of the software is in how easily customized it is to fit how your practice works; not the other way around. Many integrations with third-party software are available as well.
World-Class Support: Dedicated and knowledgeable staff are there to guide you every step of the way when you get started. Their technical and customer support are very helpful and responsive to keep things running properly as well.
Cons
Software Customizations: The ability to customize is one of the best features of Compulink, but that also requires that you have a well thought-out plan for how you will use your system.
Update bugs: Like most software packages, you might experience some issues with the "latest and greatest" versions. Fortunately when this has happened to us, Compulink has been there to remedy the issues promptly and keep our practice running pretty smooth.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Compulink EyeCare Advantage Review
We started using the EHR when it was federally mandated and have not looked back since. Overall, we are satisfied with Compulink Software.
Pros
I have used Compulink for over 12 years. I like the ease of use and the ability to customize the screens to fit my needs. Tech support is awesome at calling back and making appointments.
Cons
I feel the price I pay per month for software support is high. My team rarely calls for support so I don't feel like we receive our money's worth every month. Would like a feature to be able to double book on our schedule. Would be nice to have all the bug's worked out of new software updates prior to launching them. It seems like every time we get an update it messes up several things.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Stay far away.
They make it more difficult to manage your practice and be profitable, the opposite of their claims. We've got 25 years in their software, so we are heavily invested. I don't think they will change because the owner doesn't really care about their Optometry clients. That's the feeling we have.
Pros
Patient scheduling was good, but they seem to make it worse with updates. Spectacle POS better than original set-up.
Cons
You have to be very tech savvy to have everything work properly. It is very tedious to document an exam. They lost our inventory on conversion to the cloud and didn't seem to care. A lot of excuses and we had to re-enter our inventory. We've lost thousands of dollars because their was a glitch in their VSP interface and we get the "oh well, we're trying to fix it".
- Industry: Retail
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
InSite Optics vs. Compulink Healthcare Solutions
I like that Compulink Healthcare Solutions has been customizable for Optician only work flow.
Pros
The software is detailed and all encompassing for eyecare needs. I've used it for many years prior to this business, easy for me to use.
Cons
IT WOULD BE AMAZING if you could figure out how to make it possible to email or send receipts through the Compulink software to patients, as I am mobile and bringing/finding a reliable small printer is somewhat frustrating.
- Industry: Mental Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
EHR
the reporting is awesome. I have been able to run a graph for every aspect of the business that my administrator asks for. There is so many reporting opportunities it is actually difficult to decide which report would work best sometimes.
Pros
posting information in the EHR is quite simple. We were able to design a few templates for unique information gathering. We have gotten help with the templates in a timely manner just as we would have for the compulink owned templates. The only issue is that they are little more difficult in correction if something has not laid out correctly in our own templates. sometimes will need to have a call back but always the representative did work as quickly as possible
Cons
I am uncomfortable with the form design as it is very technical.