--- description: Review of CRAFTS Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: CRAFTS | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Child Care Software](/directory/4654/child-care/software) > [CRAFTS](/software/95717/crafts) # CRAFTS Canonical: https://www.softwareadvice.co.nz/software/95717/crafts Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/95717/crafts?page=2) > CRAFTS — Childcare Management Software Built for Canadian Providers CRAFTS is cloud-based childcare management software built specifically for Canadian daycare centres, childcare providers, and multi-site operators. CRAFTS brings enrollment, children and family records, attendance, billing, payments, staff management, documents, reporting, observations, and parent communication together in one centralized platform—helping operators reduce spreadsheets, paper processes, and duplicate data entry. Designed for Canadian childcare, CRAFTS supports organizations managing CWELCC-related administration, subsidies, fee structures, attendance, staff documentation, compliance requirements, and parent communication. Built for Canadian Childcare Operators CRAFTS is designed for organizations that need more than a basic parent communication app. Directors and administrators can manage day-to-day operations while maintaining visibility across programs, staff, children, families, and locations. CRAFTS is well suited for: Daycare owners and directors looking to reduce administrative work Growing childcare centres managing enrollment, billing, attendance, and documentation Multi-site organizations requiring centralized management and reporting Childcare networks and home childcare agencies managing distributed programs Key Capabilities Billing \& Payments Batch billing and invoicing Custom fees, credits, adjustments, and billing periods Family account balances and payment history Electronic payment workflows Subsidy and fee management Financial reports and tax receipts Attendance \& Daily Operations Child attendance tracking and daily rosters Room and program management Parent absence notifications Staff time and attendance Operational reports and data exports Centralized child and family records Parent Engagement Keep families connected through the CRAFTS Parent Portal, available on web and mobile devices. Parents can view account balances, manage payments, receive daily observations and updates, view securely shared photos and videos, review attendance, submit absence notifications, access financial documents and tax receipts, and communicate securely with their childcare provider. Staff Management \& Compliance Staff records and documentation ECE and other credential tracking Certification and expiry monitoring Renewal reminders Staff scheduling and time tracking Centralized document management Compliance and operational reporting CWELCC \& Canadian Administration CRAFTS is designed with Canadian childcare administration in mind, helping operators manage workflows associated with CWELCC, subsidies, reduced fees, attendance, staffing, documentation, and reporting. Centralized records and reports help administrators maintain accurate information and respond to operational requirements. Multi-Site Management For organizations operating multiple childcare locations, CRAFTS provides centralized visibility while allowing individual centres to manage their own operations. Administrators can filter by location, monitor organization-wide activity, and manage access based on user roles. Reduce Administrative Work. Improve Visibility. CRAFTS replaces spreadsheets, paper binders, and disconnected administrative systems with a centralized platform for childcare operations. Directors gain better visibility into enrollment, attendance, billing, staff, documentation, and families, while educators spend less time on administrative tasks and families get easier access to the information they need. Implementation \& Support CRAFTS provides structured onboarding and support to help childcare organizations transition from existing software, spreadsheets, or paper-based processes. Data migration assistance and customer support help teams get established quickly. CRAFTS is built for Canadian childcare providers that want less administrative work, better visibility, and a more connected experience. > > Verdict: Rated **4.9/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 20 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Infostructure Technology - **Location**: Brampton, Canada - **Founded**: 2002 ## Commercial Context - **Starting Price**: CA$50.00 - **Pricing model**: Flat Rate (Free version available) - **Pricing Details**: Contact Infostructure Technology for pricing details. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada ## Features - Activity Dashboard - Activity Tracking - Alerts/Notifications - Attendance Tracking - Billing & Invoicing - Calendar Management - Certification Tracking - Check-in/Check-out - Class Scheduling - Communications Management - Contact Database - Customer Accounts - Daily Reports - Data Security - Document Management - Employee Management - Enrollments/Onboarding - Immunisation & Allergy Tracking - Lesson Planning - Meal/Nutrition Management ## Integrations (2 total) - Dropbox - Microsoft 365 ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Child Care Software](https://www.softwareadvice.co.nz/directory/4654/child-care/software) ## Alternatives 1. 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[Playground](https://www.softwareadvice.co.nz/software/329484/playground) — 4.8/5 (194 reviews) ## Reviews ### "CRAFTS is the right tool for childcare operations" — 5.0/5 > **Michelle** | *20 December 2024* | 2128 | Recommendation rating: 10.0/10 > > **Pros**: I like how it is an easy and logical tool to follow, in addition that it does the equation calculations for you, this eliminates a number of errors by the user > > **Cons**: I would like to be able to set more specific activity permissions for users, within the key sections, as the way our organization operates our childcare manager has some responsibilities for some activities that are only available with full Administration access, so currently I am now needing to do these versus them, due to lack of access - I don't want to give them Administrator access > > Great - I love the support and helpfulness that we have gotten and continue to, even into our 6mth of operations. The time that has been provided to us, to ensure success has been very appreciated. ----- ### "Initial use and overall impression of Crafts and their client support" — 5.0/5 > **Richard** | *4 March 2024* | Primary/Secondary Education | Recommendation rating: 10.0/10 > > **Pros**: The process for billing, tracking and processing payments, and the underlying encryption and security of the information in our portfolio . Additionally, the process in managing our families and enrolments is intuitive and robust. There are still many new things I am discovering daily, but overall I am very happy with the software. It is stressful when switching over to new management software, but the support we received from \[sensitive content hidden\] and his team during our set up phase (we actually just starting using Crafts March 1st 2024 after initial training and rollout) was above and beyond my expectations. They are very responsive to any queries, and their support training videos are great reference resources during the initial start up phase. I would recommend their product without reservation\! > > **Cons**: None so far, meets our needs, has flexibility, and great support > > Overall, we are very pleased with Crafts, and although we have only been using it for a short period of time, we really like it's design and flexibility. ----- ### "CRAFTS is Just what we were Looking for" — 4.0/5 > **Virginia** | *4 January 2021* | Nonprofit Organisation Management | Recommendation rating: 8.0/10 > > **Pros**: We were looking for a way to move our daycare reporting and attendance and communication with parents online as well as making billing a simpler process and CRAFTS is just what we were looking for. > > **Cons**: Some of the features have taken some time to get used to and doing so much online takes some adjustments ----- ### "CRAFTS is a fabulous program" — 5.0/5 > **Shannon** | *27 November 2024* | 2128 | Recommendation rating: 10.0/10 > > **Pros**: It is easy to use and staff are wonderful to deal with. > > **Cons**: Notifications need to slow down a bit but other than that it is a great program. > > Excellent program with supreme efficiency and easy to maneuver through different functions. ----- ### "A Game Changer\!" — 5.0/5 > **Orvia** | *7 June 2024* | 2128 | Recommendation rating: 10.0/10 > > **Pros**: CRAFTS stands out for its user-friendly interface, comprehensive features, efficiency, and emphasis on communication and data security. It’s a robust system that significantly enhances the management and operation of our organization. > > **Cons**: For new users, there might be a learning curve to understand and navigate through the various features of CRAFTS. More intuitive onboarding and user guides could help alleviate this. User experience can vary based on individual needs and expectations. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/95717/crafts?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/95717/crafts) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data