About Sematext Cloud

Sematext gives businesses full-stack visibility by exposing performance issues, quickly and easily, through a single cloud or on-premise solution. Sematext Cloud is a cloud monitoring solution that helps businesses of all sizes track application performance, manage logs, monitor servers and more on a centralized platform. Sematext Cloud's IT inventory management functionality enables team members to track assets, identify version discrepancies, and maintain audit logs of all packages. Additionally, administrators can configure alert rules and filter alert logs based on multiple criteria, including time, app and severity. The database monitoring module lets employees detect failures, raise database queries, and monitor wait events, among other processes. Sematext Cloud comes with an application programming interface (API), which allows businesses to integrate the system with several third-party solutions, including Docker, Apache Tomcat, Solr, and Kafka. It is available for free, on monthly subscriptions, per hour basis and per-monitor basis. Support is extended via live chat, phone, email, video tutorials and documentation.
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Sematext Cloud pricing

Sematext Cloud has a free version and offers a free trial. Sematext Cloud paid version starts at US$9.00/month.

Starting Price:
US$9.00/month
Free Version:
Yes
Free trial:
Yes

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Sematext Cloud Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.5
Customer Support
4.5
5 reviews of 27 View all reviews
Guilherme G.
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
4

5
Reviewed on 25/09/2020

Way more than a log tool

Sematex has become increasingly essential in our tool set. It goes far beyond a simple log manager, delivering valuable information from this huge amount of data.

Pros

Sematex has impressed us in recent months for its ability to deliver robust tools for analyzing and mining the information present in our logs. Through its customizable Dashboards, we can analyze very important statistics both to characterize the behavior of our users and to help us identify problems in our code.

Cons

The experience of using the Sematex interface has improved a lot, but it is not always so intuitive to find the resources we want. Reading the logs is also not as clean as I would like to see.

Response from Sematext Group

Thanks for your feedback Guilherme! I'm really happy you like the product. If there is any more feedback you'd like to share regarding the Sematext user interface and experience, I'm happy to listen. Thanks again for your time.

Replied 11/11/2020
Debodirno C.
  • Industry: Computer Software
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4
Reviewed on 24/09/2020

One stop solution for infrastructure insights!

I used this to manage my infra and this has really helped me a lot to understand the usage pattern of the app and also helps in safely predicting when the load will be high and when it will be low. Finding out memory leaks for JVM has also been very easy when I was trying to get insights about GC and JVM pool.

Pros

- Very detailed reports
- Installing an agent happens in a jiffy
- Very intuitive UI
- Good support from the Sematext team

Cons

- Documentation missing for old agents - Ubuntu < 16
- Agent once crashed - cause is still unknown!

Response from Sematext Group

Hey Debodirno! Thanks a lot for your detailed feedback. If there's anything else we can help you with, feel free to reach out!

Replied 11/11/2020
Chao Y.
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 24/09/2020

Worth switching from other logging aggregation

Satisfied but need more time to evaluate

Pros

I just switch from ELK. Sematext is a surprise to me. It is so easy to integrate and so easy to use. The web UI is so intuitive and the query syntax is so easy to use even if you are not a technical guy. Compared to ELK, it is a real cloud service, you never need to worry about you lose the logs .

Cons

I haven’t found so far. Only thing is the price is a little bit high for a standup.

Response from Sematext Group

Hey Chao! Thanks a lot for your feedback. If you ever have any questions regarding how to manage your pricing and keep costs optimized, feel free to reach out to our team in the Sematext live chat.

Replied 11/11/2020
Lucas P.
  • Industry: Automotive
  • Company size: 51-200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 25/09/2020

IoT log monitoring made easy

We have been monitoring a fleet of IoT devices with Sematext.
Using it we can quickly send data from the devices and analyze it later, making feature development faster and debugging way easier.

Pros

Easy to use and extremely fast to filter log data.
Ready-to-use Java and Android libraries made integration a very fast process.
Main UI is very similar to Kibana, and it also provides the full experience if you need it.
Fast and knowledgeable tech support.

Cons

There are rare instances where the UI becomes unresponsive or slow.

Verified Reviewer
  • Industry: Construction
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 24/09/2020

Much More Than Log Aggregation

Sematext is a proven and reliable offering, without a single outage I can recall in the past 2.5 years. The customer support is amazing and queries are answered without fail within a couple of hours. They are constantly working on the product and increasing their offerings. They offer customers the chance to trial new products and give feedback, which is fantastic.

We use Sematext for:
* Log Aggregation
* Monitoring and Alerting
* Incident Investigation
* Log Retention
* Debugging

I love how we can easily set up alerts on logs and receive Slack or OpsGenie notifications when events occur. I would highly recommend Sematext as a vendor.

Pros

* Super Reliable
* Excellent Customer Support
* Constantly Adding Features
* Constantly Improving

Cons

There are very few things not to like about this software and company.

The way accounts are set up, where you have to log in then "become" the account owner to see your logs is strange, and needs to be explained to each new user.

Response from Sematext Group

Hey! Thanks a lot for your feedback regarding the RBAC. We've worked on several improvements in the way you can configure account permissions for every member of a team. Feedback like this help us a lot to understand what should be improved. Thanks again!

Replied 11/11/2020

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