--- description: Review of Verity IQ Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Verity IQ | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [Verity IQ](/software/94316/verity-iq) # Verity IQ Canonical: https://www.softwareadvice.co.nz/software/94316/verity-iq > Built for unified campus communication, Verity IQ is a cloud-based higher education CRM and contact center platform that centralizes all student-related services and operations into one platform for a single unified experience across the student lifecycle. Verity IQ improves student engagement and streamlines admission management by leveraging omnichannel communication tools and process automation. Features include branded communication templates, workflow management, lead management, task management, form building, electronic signing capabilities, online payment transactions, document management, performance analytics and reporting, and more. With Verity IQ, departments can focus on high-value conversations with students via call conferencing, instant text messaging, and email, using pre-built customizable email, SMS/MMS, and chat templates for one-off sends, drip, or bulk campaigns. For voice calling, Verity IQ provides live call transfer capabilities and real-time access to recordings, voicemails, and call activity details. Departmental teams can also communicate and collaborate via video conferencing using Verity Video, which allows hosts to manage participants, share screens, chat using integrated messaging, and record video sessions. Verity IQ simplifies task management by automatically tracking new tasks, tasks in progress, and completed items, as well as speeding up follow-ups, scheduled callbacks, and nurturing tasks with workflow automation. For the application and enrollment process, Verity IQ provides departments the tools to create enrollment forms and surveys, enable students to sign enrollment documents online, monitor application status, and receive application payments online. In addition, departments can gain instant visibility into engagement analytics by tracking engagement related activities and campaign performance and analyzing real-time data in detailed dashboards. Verity IQ offers an intuitive, mobile-friendly, portal designed for applicants to complete their enrollment process online. > > Verdict: Rated **3.0/5** by 2 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.0/5** | 2 Reviews | | Ease of Use | 3.0/5 | Based on overall reviews | | Customer Support | 3.0/5 | Based on overall reviews | | Value for Money | 3.0/5 | Based on overall reviews | | Features | 3.0/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Verity IQ - **Location**: Boca Raton, US ## Commercial Context - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: United States ## Features - CRM - Class Scheduling - Dashboard - Document Management - For Higher Education - Lead Management - Marketing Automation - Student Management - Task Management - Workflow Management ## Category - [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software) ## Related Categories - [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software) - [Student Engagement Software](https://www.softwareadvice.co.nz/directory/4330/student-engagement/software) - [iPad CRM Software](https://www.softwareadvice.co.nz/directory/433/ipad/software) - [CRM Apps](https://www.softwareadvice.co.nz/directory/1491/mobile-crm/software) - [Higher Education CRM Software](https://www.softwareadvice.co.nz/directory/3231/higher-education/software) ## Alternatives 1. 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Its pretty simple. > > We are able to track performance, engagement and conversions with incredible detail. ----- ### "Beware - they will scam you" — 1.0/5 > **Laurie** | *28 March 2023* | Professional Training & Coaching | Recommendation rating: 0.0/10 > > **Pros**: The dashboard looked very helpful, with alerts when new texts or leads come in > > **Cons**: Their system has many glitches, which they blame on wifi. Our users were in different locations, one using Comcast Wifi, another using Google Fiber. When I called them out on this, they cancelled our subscription. We had just spent MONTHS of time and nearly $15,000 on consulting fees, onboarding, training etc. They left us in the cold because they didn't want to fix their software. They literally fired us as a client within the first year because we filed too many tickets complaining that their software wasn't ready for prime time. They left us in the cold. The ownership of this company is ruthless. They are not interested in their client's success. The amount of damage they did to our SMALL BUSINESS is unimaginable. Beware of this company - they could destroy yours. We rely on their CRM to run our small school. Incoming calls didn't ring. Notes got lost. These were the IT issues we complained about. Now our $15,000 investment is LOST. Their contract lets them cancel on customers and there's no refund for any of it. I have never seen a company in the US operate this way. RUN\!\!\!\! > > Awful. They did so much damage to our business and we have no recourse. Look at Peak Suite instead. It uses the same backend system. Has the same features. It's better thought through. Verity has too many quirks. For example, in Verity, follow up tasks don't get set if you dial somebody directly from the contact list rather than the Taskboard. So you lose leads. It's badly designed. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/94316/verity-iq) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data