4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About Clearwave

Clearwave is the Patient Revenue Platform for High-Growth Practices. Clearwave provides a purpose-built platform turbo-charged to enable practices to grow revenue, increase point-of-service collections and accelerate patient acquisition and retention. Specialty medical practices use Clearwave to enhance patient self-scheduling, streamline patient registration and intake, automate patient communications and create true financial transparency for both patient and practice alike through real-time, automated insurance verification. At the core, Clearwave is committed to superior client onboarding and ongoing client success with an unsurpassed client-partner relationship through clearwaveCARE. Unlock your practice’s growth potential with Clearwave today, www.clearwaveinc.com. Acquire more patients, increase revenue, streamline workflows and improve patient engagement and loyalty all with Clearwave’s one-stop-shop solution. Match the patient with the right provider every time, without the headache.
Clearwave Software - Appointment Confirmation
Clearwave Software - Specialty Selection
Clearwave Software - Health Provider Details
Clearwave Software - Appointment Confirmation - thumbnail
Clearwave Software - Specialty Selection - thumbnail
Clearwave Software - Health Provider Details - thumbnail

Clearwave pricing

Clearwave does not have a free version. Clearwave paid version starts at US$2,000.00/month.

Starting Price:
US$2,000.00/month
Free Version:
No
Free trial:
No

Alternatives to Clearwave

Enablemypractice

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Clearwave Reviews

Feature rating

Value for Money
4.2
Functionality
4.4
Ease of Use
4.5
Customer Support
4.4
5 reviews of 31 View all reviews
Albert
  • Industry: Health, Wellness & Fitness
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/03/2020

Support is Exceptional

Clearwave has been an amazing partner. They listen to our crazy ideas and often help us implement them by coming up with a creative solution. They are extremely responsive... In fact, I use the term "Clearwave Level Support" to mean... Wow! The best support I've experienced in many years...

Pros

Well, the most impactful result of implementing Clearwave was the elimination of lines during Registration. Our Staff and Patients loved that.

Cons

I have to reach deep for any complaints... Perhaps the fact that higher level logic is not associated with custom fields. We may be unique in our extensive use of those though, so I am not sure how much that would affect a normal customer.

Alternatives Considered

Phreesia

Reasons for Switching to Clearwave

The kiosk model fit our environment better than the tablet model.
Jason
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 11/03/2020

Clearwave in a Urology Practice

Clearwave has excellent customer service and has been a great partner.

Pros

The kiosk are very user friendly. They verify eligibility, collect patient payment, and improve the speed and accuracy of the registration process.

Cons

The integration with some electronic health records are limited.

Alternatives Considered

Phreesia

Reasons for Switching to Clearwave

Clearwave is a free standing kiosk versus a tablet. We thought the kiosk was more patient friendly and would be a better long term investment.
Carroll
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 12/07/2022

Awful Customer Experience

Pros

Helpful software, but patients do not like using it.

Cons

Clearwave does not do business the right way.

Bradley
  • Industry: Medical Practice
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 11/03/2020

Clearwave

Pros

Implementing the Clearwave kiosk, has streamlined our check-in process across the board. Before Clearwave, our patient's were required to fill out at least 7-10 pages of information, in order to update their records for the visit date. We are now down to one page, with the potential to go paperless by the end of the year! The savings in paper & ink alone have saved us thousands of dollars. The mobile pre-check is also pretty convenient for tech-savvy patients. I'm also very impressed with their development team, and the fact that they listen to feedback from the users, and discover ways to improve the Clearwave experience.

Cons

Due to limitations within our EMR, we are unable to access all of the features available with Clearwave, but we are very satisfied with our current capabilities, and look forward to the new functionality once we switch to a different EMR platform.

Alternatives Considered

Phreesia
Amanda
  • Industry: Medical Practice
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 11/03/2020

Clearwave Kiosk

Pros

The integration process with our practice management system was seamless and the support staff was very attentive throughout the whole process. The Clearwave kiosk is very user-friendly and helps to relieve time and stress from our welcome desk staff members. In addition, our wait times have lessened, patients are now able to pre-register electronically before their appointment so there are less demographic errors since we are not having to manually enter the data, the insurance eligibility verification feature is more advanced than our practice management offers, our patients now have the option to receive text/email appointment reminders in English or Spanish, and our total collections have increased significantly.

Cons

Sometimes it feels like we are not utilizing Clearwave to the best of our ability due to the fact that our primary patient demographic is elderly and tends to be hesitant toward new technology.

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