Seismic

Pros

We anticipate getting a lot of use out of the "LiveDoc" capabilities for our ABM efforts in the coming years. We also anticipate that Seismic will eventually replace Microsoft OneDrive entirely as our document repository and Sharepoint as our corporate intranet.

Cons

It would be nice if content could be displayed and/or shared externally. Seismic's entire pricing model is predicated on each consumer of content not specifically sent something through the system itself having a license.

Pros

Not only does it allow you to create content, but I love the ability to add multiple choice, matching choices, and other question/answer selections to test the assignee's knowledge after they complete the lesson. It's like taking Google forms but an upgraded version and building it right into the lesson, which is great!

Cons

What I struggle the most when creating new lessons in Seismic is the inability to add pictures directly in the middle of a text box. Sometimes I want to insert a graph or picture without having to break the text box up and create a second text box.

Pros

Very easy to navigate and find the relevant documents. The indexing works well and is very convenient to group together the documents.

Cons

The interface can be a bit more modern and crisp - that’s just a nitpick

Pros

Seismic works well as a database. If all you want is a strict CMS used by marketing, but not necessarily for customer-facing delivery of content then Seismic is quite good.

Cons

Seismic is really, really bad when it comes to enabling sellers to create relevant, timely, and valuable messaging for customers. The micro-site / digital sales room functionality is extremely weak. Customers do not engage. Highspot is much better in this regard... which isn't difficult.

Pros

I liked the simplicity of Seismic, it provides a colorful display of data and graphs. Seismic’s detailed breakdown of the content and achievements of each marketing channel independently is great, it allows us to learn a lot and keep comparing between channels and understand the differences better. I liked how Seismic allows us to delve deeper into the details of any marketing channel to know the actual conversion volume, and extract comprehensive data that shows how successful or unsuccessful it is in motivating customers. I liked Seismic LiveDocs, which is very special for automating reporting and collaboration.

Cons

Seismic connects directly to our multiple channels, collects data, and updates it automatically without errors.

Pros

The Seismic staff we worked with were always friendly and helpful.

Cons

It has been very difficult for us to edit/update the LiveDoc content, and being able to do that is essential to our work. Seismic is in the process of finding a solution for us, but they haven't delivered one yet.

Pros

One significant benefit of Seismic is the activity updates it provides. When users log in and view the attached content, I can see what specific parts of the content they are engaging with. This real-time insight has greatly improved my client relationship management, as I can easily understand what my clients are interested in.

Cons

It can be challenging to keep back-end content organized on the platform, and I often struggle to find the content I'm searching for given the platform's layout

Pros

Seismics a great tool for cross-functional document sharing. We use it company-wide, changing permissions between teams, to allow everyone to access important documentation that'll help them in their roles. For example, I work in marketing but my content is incredibly important for sales enablement. I store it all on Seismic so the sales team have a one stop shop to find anything they need, without having to ask me for it.

Cons

It's not an incredibly intuitive platform. I'd also like it if it sent reminders for approvals as a lot of the time, documents need to go through a string of stakeholders for approval before publishing, but these stakeholders forget. It'd be great if it sent nudge alerts to these stakeholders after X amount of hours.

Pros

The seamless setup and configuration of Seismic's features have significantly enhanced our capacity to boost the efficiency of all team members. I particularly appreciate how Seismic facilitates ongoing feedback exchange among team members, fostering a perpetual sense of readiness. This collaborative effort transcends limitations and promotes the dissemination of knowledge. It's truly remarkable that we've been able to create and deliver advanced, distinctive training content, all thanks to the robust features Seismic offers, ensuring the continuous evaluation of our operations.

Cons

I encountered no difficulties with Seismic; it seamlessly integrates into our core system, enabling us to execute tasks with ease.

Pros

All-in-one center, enabling a user to access data and decks in a simple manner. Visually appealing interface, allowing easy navigation throughout Seismic.

Cons

Can feel convoluted in the beginning as there is a learning curve, but can be improved through regular usage.

Pros

Good way to sync Sales teams to relevant content to help with their enablement.

Cons

A bit hard to find content in a standardized way. Wish it was easier to pull analytics.

Pros

This is by far the best LMS system. There are many options to customize and make the experience interactive

Cons

Although the final product is worth it, it takes considerable time to build out the right way.

Pros

Seismic is very easy to use and has been adopted widely by our company. As part of our sales team, I use Seismic daily to locate marketing/sales materials that can easily be shared with our customers and distributor partners. I also love the using the NewsCenter to find keep an eye out for relevant company announcements that might impact my customers. Finally the WorkSpace is a great way to share files and collaborate with others instead of sending attachments back and forth via email.

Cons

I really can't think of anything I would improve about Seismic. It meets all my needs.

Pros

Being able to retrieve the latest version of a document is incredibly important for our team. Seismic always have everything updated. No need to download a copy, every time you search for it, you can leverage the latest copy and update the document.

Cons

One would be the mobile app, which I didn't know existed until I saw the previous questions. That would help a ton. Other than that, not many cons to this software

Pros

I would highly recommend this product. I have been using it for roughly a year and it has simplified approaching clients and consultants. My favorite feature would be the tracking aspect. You can send tailored documents to someone and see if they opened the email and if they did how long they viewed each page of the document. Easy way to gauge whether or not the information you are sharing is relevant.

Cons

It does seem that if you send emails out to a group of people at the same time that it has a higher likelihood of being sent straight to spam and it never gets viewed.

Pros

I love how easy it is to find exactly what you are looking for! The best feature is the version control on documents

Cons

We mainly use google drive and the integration with google is not smooth at all.

Pros

Being able to store all of our documentation in one location is essential. able to see which is latest files uploaded. as well as being able to see their usage across the company. another key feature we use is LiveSend and LiveInsights being able to track important documentation we send along to customers and track their open rates and time spent.

Cons

there are no items that come to mind, the purpose functionality works and the ease of use is high.

Pros

I like the most that I am able to easily search around for different content to send to my prospects. We even have it organized by what content to send out for each stage. This makes it super easy to know what I should send out to secure a deal. Also, I get very important engagement information that lets me know when someone has opened up my emails that I have sent out!

Cons

I think my biggest con is that even if I am the one opening up a document sent out, they still track that and I get notifications even when I view the document.

Pros

The most important use of Seismic is that you can use it as a library, it can store all kind of documents, presentatios, videos, update news, etc. all of them in just one platform, and at your hand. It´s really awesome.

Cons

Maybe it could be offer in different languages, for users from other countries/languages. Also, i´d like the software were avaiilable for many other users, as a kind of level users management (free for some users).

Pros

Ease of use, organization and management of digital assets. It allows me to scan quickly through to what I actually need with minimal time

Cons

I think it should have a more modern look/feel to what is currently shown. It works perfectly fine, but maybe using more pictures and buttons

Pros

voice of the buyer. They are constantly taking our feedback and putting it into use.

Cons

Changes are sometimes not always communicated and catch reps off guard

Pros

I love the search feature. My company pushes out a lot of great content and collateral to share with prospects and I can search a key word and everything that relates to that will generate. You can also filter internal/external documents, which makes it so easy to know that I'm in compliance with company policy

Cons

I love the data that comes with the Live Send feature but I would love to see some improvements with how it looks in the email when you send the collateral to a client/prospect.

Pros

I love this software, it help our company to have everything in one place, we can share, compare, and have all our documents in a really good way. Easy to use, super user friendly.

Cons

Nothing, it is really great , user friendly and we can have everything we need in one click

Pros

Easy setup and customization for our sales teams. Updates to the platform are timely and implemented well. Minimal follow-up training needed with our most novice sales reps due to ease of use. Gmail plugin for live send is fantastic

Cons

Content manager can be a bit confusing and overwhelming. Our organization barely scratches the surface on what we can do with content manager so it's features are almost too complex.

No opt out option for mass email sends

Pros

Integration with Salesforce is quite good. Ability to consume data from external sources is very helpful

Cons

Silverlight admin portal makes me switch from my default browser to access it. General speed could be better.

Pros

Seismic allows our company to quickly create personalized content to send to our clients.

Cons

Little bit of a learning curve but it’s not bad at all.

Pros

It was a solid tool for what I needed to use it for.

Cons

A lot to learn, it was ok but my company stopped using it after 8 months.

Pros

The integration with Salesforce is really useful so the sales reps can send the documentation to the potential clients just with a few clicks.

Cons

The UI design is a little bit old fashioned.

Pros

Fantastic tool! Seismic's multi-layered architecture is what makes it so awesome. It manages documents and allows you to create a simple website creation to collect & present data, and has interactive features to connect with clients. As far as information centers and content management tools go, you can't do much better than Seismic. Some enterprises may be able to run all their systems on the Seismic platform alone. I strongly recommend Seismic to any sales enablement organization.

Cons

I only have minor quibbles: The Micro-App functionality is still somewhat limited, and the search engine could use a tad more fine-tuning.

Alternatives Considered

Reasons for Choosing Seismic

Switched From

Reasons for Switching to Seismic

Pros

Seismic has quickly become the single source of truth for our sales material, allowing us to easily send out informative, accurate, and personalized content to prospects and customers. I really enjoy the WorkSpace feature which allows me to have a personalized view of the content I use the most, and to host documents that are then not made available to a wider audience. Additionally, the LiveSend feature has provided immense benefits by allowing me to see views metrics on the content I send out.

Cons

While working on some of the larger content that we personalize, the platform takes longer to respond. It's understandable in that we're dealing with hundreds of slides, and solution is working to create a slide deck or pdf with them.

Pros

Currently it is integrated with our Salesforce application and works smoothly through there or as a standalone. I use this everyday for my own reference as well as finding materials for clients. There are features that allow you to see when the documents were last uploaded to ensure you have an updated version as well as see if certain information is confidential. It has helped me grow in my current role and is my go to for everything product related! I describe it as the internet for my company, it has everything I need in one place.

Cons

The search feature is difficult at times and doesn't always bring up the most relevant information that I am looking for. Occasionally documents that others can access; I cannot access.

Pros

Can contain a lot of resources and documents, and have these easily and conveniently classified

Cons

Can contain so many documents that it really needs strong content managers to put the right key words and classify correctly. It can also sometimes seem very extensive in terms of content so needs to be used and used to understand how it works.

Pros

Seismic provides an easily accessible repository for all of our most recent marketing materials. Particularly while our teams have been working remotely, WorkSpace has been a great collaborative tool for our marketing team during production. And when Sales asked if the materials on the shared drive were available in the cloud, it felt great to answer affirmatively that they could find everything they need in DocCenter or NewCenter in Seismic.

Cons

It would be great if it was easier to publish collateral from WorkSpace to DocCenter, but it's really just a few extra steps to make that happen. The product offers so much functionality it can be overwhelming to determine the right place to start, but the customer success reps are very accessible and helpful in offering insight.

Pros

SEISMIC is incredibly simple to use. It is very easy to navigate. Simple search terms can be used when looking for different resources. The platform can be integrated into existing portals. It has been invaluable in empowering not only the sales team but developers and other members of the IT team within the organization. The tool is as effective as the information that is uploaded. However, once managed properly, it makes tracking changes and following up on new developments such an easy task.

Cons

If I am being honest, I really have never had any real issue with using the platform as it has improved over time. Searching is easy, results are well organized. Initially navigating between the results, accessing documents and going back to the results may not have been very seamless. However, all that has now significantly approved. Again I will say the tool is as powerful as what is uploaded, categorized and made sharable.

Pros

I love Seismic! It is easy to implement, continuously update and use daily.

Cons

Some limitations on newscenter, landing page, integrations, highlight, etc. Team is open for feedback and continuously adds things to the roadmap.

Alternatives Considered

Reasons for Switching to Seismic

Pros

Seismic is easy to navigate. Being able to do full searches or narrow down searches through folder selection makes life so much easier.

Cons

I would consider this a admin issue more than anything but sometimes folder structures can be too complicated which can result in searching being difficult.

Pros

Ease of use. I find it very easy to navigate the tool to find the content necessary to support my customer conversations. Often I am able to navigate the tool for supporting content while on the phone.

Cons

The only improvement I could recommend would be better triaging of content when searching. For some searches I can type in desired key words knowing the title of the document I want to view and it won't be the first search option.

Pros

Seismic has become our one stop shop for all of our customer-facing teams to access the content, sales tools, and company news they need. It's easy to upload, organize, maintain and send out new content, with lots of functionality that makes the lives of our sales teams easier like customizable decks and documents. The design, user interface and analytics are the some of the things we like most along with some of the best customer service we've seen across any software company.

Cons

Integration with Google Suite can be improved (mostly around Google Slides + customized presentations within Seismic) but overall hasn't impacted us much.

Pros

Seismic makes it easy for B2B Sales employees to review internal and external content for buyers, during all stages of the buying/selling process. Seismic is able to store documents, videos, create pages, and target many business units at once.

Cons

If there was one thing I could change about Seismic it would be the ability to better track usage and logins. This would make it so we could drive adoption to business units that do not use the tool.

Alternatives Considered

Reasons for Choosing Seismic

Switched From

Reasons for Switching to Seismic

Pros

Seismic offers an unparalleled mobile experience, content engagement analytics and information security

Cons

Currently there is no way to measure mobile app downloads across their user base. The mobile app is one of our favorite features of Seismic. Our company has field reps across the globe who are going into customer locations for meetings and presentations. The functionality of mobile aligns perfectly with the daily life of our sellers and we want to use mobile as a "beachhead" to drive higher adoption of Seismic. The problem is that we have no way of knowing today who has downloaded the app and who has not. Therefore, we cannot hold our sellers accountable for missing push notifications and cannot identify regions with low adoption. Seismic mobile is a fantastic tool, but lacks the insight necessary to drive usage.

Pros

I love Seismic! Seismic DocCenter helped us streamline our companies Marketing repository so that the whole company, many brands and levels of access could access the content that was relevant to them. I also love WorkSpace for storage and collaboration & we're beginning to innovate with all of the LiveDoc functionality.

Cons

We need more levels of access. An easy way to assign an Admin, and levels below that to help manage content.

Pros

Seismic makes it easy to communicate with my prospects and clients. I am able to use the app and send documents out quickly and easily. I can also track when people open the documents

Cons

The only thing I think would be beneficial would be the ability to preview a document that you are attaching so you make sure it is the correct piece since sometimes the names of documents are
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Pros

The EASE OF USE. Coming from a company that used only internal builds to manage all our data/documentation/decks/etc. (it was highly inefficient, time-consuming, frustrating) - moving over to a company that uses Seismic was so refreshing. Seismic has such robust (still easy to use) search and filtering functionality that it makes finding everything you need simple. The tracking capabilities give you the upper hand on where clients/prospects are spending their time reading through your materials so you can know where to focus your following communication. 10/10 would recommend.

Cons

My main dislike is syncing new documents into the system to update previous versions. I do wish this was a bit easier to upload a new version rather than sync and sometimes do so multiple times.

Pros

We use Seismic as a centralized repository for many company documents spanning a variety of different areas of our business. They layout is great and easy to use and navigate through. There is more functionality available that I personally don't take enough advantage of, such as Live Send and Meeting Space. As a sales leader, I share relevant items in my team's shared Workspace, categorized by topic in different folders. We always are up to date with changes to any of the documents as we're notified if the content has been updated. Seismic has been a great tool for myself and my team to stay connected and up to date with the latest news/documents/decks/policies and so much more from our company and peers.

Cons

I don't have very many cons with Seismic. I wish the search functionality was a little better so it was easier to find what you're looking for. However, I believe some of that is on us to put better tags on documents.

Pros

The Insights dashboards feature immense amounts of data to capture both within Seismic as well as pull in results from CRM integrated products. Plus there is lots of flexibility to create custom dashboards that meet any and all of our needs.

Cons

We are experiencing issues with LiveForm generation of files as a preview. When we test LiveForm data and click 'Generate' it's able to complete task to download file but no preview within current window is available.

Pros

Seismic has awesome reporting for us to see what is working or not working. I also love the LiveSend feature which enables our sales reps to have a stronger understanding of our doctor's behaviors, not to mention drives sales.

The software is easy to use, and allows our marketing team to learn which product literature is most effective and impactful. This tool strengthens the alignment between sales and marketing.

Cons

We've been running into some uploading issues, and experience minor bugs here and there. Usually software updates resolve most of these, but we run into these issues periodically.

Alternatives Considered

Reasons for Choosing Seismic

Switched From

Pros

Streamlines the lines of communication between Marketing, Sales and Customer Success to ensure everyone knows where to access any piece of content at any time. No more guessing or messaging across 10 different group chats to locate a case study, battle card or blog post.

Cons

The lack of integration with Salesforce is frustrating, particularly for measuring ROI. Being able to see which pieces of content have impacted which opportunities is critical for supporting Marketing in content creation resources, as well as justifying the value of the tool for the overall organization (as this is used across multiple departments).

Pros

I like how quick and easy it is to create a file that contains several documents and it allows me to see which marketing materials our clients find the most interesting and useful. Once I was trained on Seismic and learned all of the features of the site, I became very comfortable using it on a daily basis and the data it shares allows my team to focus on specific areas and strategies for prospective and existing clients.

Cons

I don't have any cons as of yet. The functionality has been very easy to work with and integrate in my daily business.

Pros

My team frequently utilizes the Seismic LiveSend feature, which enables us to email sales pamphlets to 20 clients at a time. When clients click on the Doc Link in the email, we are notified, so we know how to better focus our efforts.

Cons

I feel as though the document search feature could be improved upon. Sometimes, it is difficult to find exactly what you are looking for.

Pros

What I like about Seismic is that it is a multi-functional platform that can be an all-in-one for tool for some companies.

Cons

What I liked the least is that in the beginning it takes a minute to learn the platform and how to become fully comfortable with it.