---
description: Review of Bonzo Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Bonzo | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/1686/automation/software) > [Bonzo](/software/93361/bonzo)

# Bonzo

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> Bonzo is a SaaS solution designed to help marketing teams streamline operations related to customer engagement, lead management, campaign creation and more. It enables businesses to automate conversations with prospective clients through chatbots.&#10;&#10;&#10;The centralized dashboard lets employees connect with customers across multiple channels including voicemails, texts and emails in real-time. Key features of Bonzo include database management, client information repository, relationship marketing, prospecting and analytics. Additionally, the application comes with personalized communication functionality, which allows professionals to send messages utilizing personal phone numbers and mailing addresses.&#10;&#10;&#10;Bonzo connects with Zapier to facilitate integration with various third-party platforms, enabling businesses to push and pull data across systems. Pricing is available on request and support is extended via phone, email, live chat, webinars and other online measures.
> 
> Verdict: Rated **3.0/5** by 11 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.0/5** | 11 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 2.5/5 | Based on overall reviews |
| Value for Money | 2.4/5 | Based on overall reviews |
| Features | 2.6/5 | Based on overall reviews |
| Recommendation percentage | 30% | (3/10 Likelihood to recommend) |

## About the vendor

- **Company**: Bonzo

## Commercial Context

- **Starting Price**: US$200.00
- **Pricing model**: Flat Rate
- **Pricing Details**: Pro: $200/m per team (2 seats)&#10;Elite: $375/m per team (5 seats)&#10;Enterprise: Please contact Bonzo directly for pricing details.
- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- API
- Activity Dashboard
- CRM
- Campaign Management
- Lead Capture
- Lead Generation
- Lead Management
- Marketing Automation
- Real-Time Data
- Social Marketing
- Template Management
- Third-Party Integrations

## Integrations (2 total)

- Gmail
- Microsoft Outlook

## Support Options

- Email/Help Desk

## Category

- [Marketing Automation Software](https://www.softwareadvice.co.nz/directory/1686/automation/software)

## Related Categories

- [Marketing Automation Software](https://www.softwareadvice.co.nz/directory/1686/automation/software)
- [Marketing Software](https://www.softwareadvice.co.nz/directory/4630/marketing/software)

## Alternatives

1. [Systeme.io](https://www.softwareadvice.co.nz/software/334889/systemeio) — 4.8/5 (2126 reviews)
2. [ActiveCampaign](https://www.softwareadvice.co.nz/software/5398/activecampaign) — 4.6/5 (2561 reviews)
3. [Brevo](https://www.softwareadvice.co.nz/software/18887/brevo) — 4.6/5 (3408 reviews)
4. [MailerLite](https://www.softwareadvice.co.nz/software/100595/mailerlite) — 4.7/5 (2256 reviews)
5. [HubSpot Marketing Hub](https://www.softwareadvice.co.nz/software/119437/hubspot-marketing-hub) — 4.5/5 (6220 reviews)

## Reviews

### "Amazing company unparalleled product" — 5.0/5

> **Adrian** | *3 December 2021* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: The ability to customize messages to what when where and how they are sent/received is absolutely amazing. Anytime you have an issue or question about anything the customer support team is active and always ready to answer questions about anything\! they will even make videos to help you through any issue.
> 
> **Cons**: The only thing i wish this platform had is the ability to integrate multiple email accounts. As an example, i'm contracted with two companies and have different emails for each. Because of this, i run different types of campaigns that would allow me to organize where my leads and responses are coming from easier. Regardless this is a very small issue.

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### "Great for lead communication" — 4.0/5

> **Dylan** | *17 October 2023* | Financial Services | Recommendation rating: 6.0/10
> 
> **Pros**: Bonzo allows integration with Zapier and we have successfully connected two to three other systems with Bonzo that has collectively made up our smooth flow of automation. It has been a great tool for our agents to use to keep up with leads where they can create specific campaigns to filter leads.Our older agents who are less tech savvy can find tons of great support resources in Bonzo's help section.
> 
> **Cons**: There can occasionally be some hiccups/disconnects between Bonzo and some of our other systems that we do not get notified of. For the most part, their support team is pretty quick to get back to us and has shown a great deal of patience and effort when working to resolve these issues, but it would be nice for us to get notified of disconnects immediately.
> 
> We have been using Bonzo for about 2 years now and while it was a little slow to roll out with our team at first, we have adapted pretty well to it. As I mentioned earlier, they provide great support resources which makes training easy for new hires who are learning to use the system.

-----

### "Run DO NOT WALK away from this company" — 1.0/5

> **Lou** | *16 December 2024* | Internet | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing they jacked up the price by 80% out of nowhere.
> 
> **Cons**: I attempted to cancel this when I was no longer in the broker industry and they continue to charge my card after me telling the to stop and fighting the charges, this has been going on for 11 months\! They say they can't find my account but they can sure charge me $92 per month with no issues.
> 
> At first it went just fine, then they jacked the price up and I got out of the industry. They are impossible to work with just trying to cancel a subscription that I NO LONGER USE. This happened to a few people in my office. They are terrible.

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### "CRM Not ready for Mortgage Loan Officer yet.  Maybe in a year" — 5.0/5

> **Dat** | *14 April 2023* | Real Estate | Recommendation rating: 2.0/10
> 
> **Pros**: The automation and simplified use.  Great at following up and not like other crm's like SF or Jungo where you have to become a coder.
> 
> **Cons**: It's not quite ready yet in my opinion if you are a loan officer who produces at a high level.  There are kinks they still need to figure out and I'm sure over time they will fix like having buyer/listing agents attached the borrower during the pipeline stages.   Co-borrower when transferred over like if there are two borrowers, you can only send an e-mail to one borrower.   Integration is subpar and the phone system is not like Ring Central where you can have a centralized phone number for all parties to text and call .   Also, I have an assistant that handles everything for me, she cannot have the same functions as me without upgrading to pretty much the same price as a full.    So she cannot move/merge leads for example and only limited to view leads .
> 
> I wouldn't recommend it quite yet.  They're still too early.

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### "Bonzo was ok" — 4.0/5

> **amanda** | *11 March 2024* | Financial Services | Recommendation rating: 5.0/10
> 
> **Pros**: I loved the ease of use, but still waste alot to learn to be able to get started.
> 
> **Cons**: I didn't enjoy the setup time for my team.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/93361/bonzo)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/marketing/bonzo-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/93361/bonzo> |
| en-GB | <https://www.softwareadvice.co.uk/software/93361/bonzo> |
| en-IE | <https://www.softwareadvice.ie/software/93361/bonzo> |
| en-NZ | <https://www.softwareadvice.co.nz/software/93361/bonzo> |

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