--- description: Review of Employee Navigator Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Employee Navigator | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Human Resources Software](/directory/4198/hr/software) > [Employee Navigator](/software/93238/employee-navigator) # Employee Navigator Canonical: https://www.softwareadvice.co.nz/software/93238/employee-navigator Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.nz/software/93238/employee-navigator?page=2) > Employee Navigator is an all-in-one cloud-based benefits administration and HR management solution designed to provide benefits and HR management for companies of all sizes. Working with insurance brokers and carriers, Employee Navigator allows the HR department to offer comprehensive benefit packages and simplify benefit administration operations. Other key features include employee on-boarding, PTO and asset tracking, payroll integration, and self-service login. Benefits administration allows HR team members to easily manage and track benefits for all employees through an online dashboard. The HR team can monitor enrollment status, manage benefit contribution, review important documents, and compare and enroll benefit packages. Employee Navigator is able to manage and offer medical, vision, dental, voluntary life, and retirement benefits for employees. With the self-service portal, employees can view and change all benefit information and assist with HR operations by managing a custom profile and HR tasks. HR management allows HR team members to centralize all HR operations and documents into one system for a unified HR solution. The HR team can manage employee on-boarding with an embedded task management system and digital file tracking for new-hire compliance. Employee Navigator also allows HR and managers to approve PTO days, configure PTO policy, set company holidays, and review time-off history. For asset management, IT administrators or managers can track and assign employee assets, reducing the risk stolen assets. For on the go access, Employee Navigator offers a mobile app for employees to access HR and benefit resources. > > Verdict: Rated **4.6/5** by 184 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 184 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Employee Navigator - **Location**: Bethesda, US - **Founded**: 2008 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact sales - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: United States ## Features - ACA Reporting - API - Access Controls/Permissions - Approval Process Control - Benefits Dashboard - Benefits Management - COBRA Administration - Compensation Management - Compliance Management - Customisable Branding - Customisable Reports - Dashboard - Data Import/Export - Deduction Management - Disability Insurance Administration - Document Management - Document Storage - Employee Benefits Administration - Employee Database - Employee Management ## Integrations (3 total) - Auto Decision Platform - Paycor - Paylocity ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Human Resources Software](https://www.softwareadvice.co.nz/directory/4198/hr/software) ## Related Categories - [Human Resources Software](https://www.softwareadvice.co.nz/directory/4198/hr/software) - [Online HR Software](https://www.softwareadvice.co.nz/directory/369/web-based-hr-software/software) - [Benefits Administration Software](https://www.softwareadvice.co.nz/directory/492/benefits-administration/software) - [Payroll Software for Mac](https://www.softwareadvice.co.nz/directory/1424/mac-payroll/software) - [Human Capital Management Software](https://www.softwareadvice.co.nz/directory/1867/hcm/software) ## Alternatives 1. [Rippling](https://www.softwareadvice.co.nz/software/410674/rippling) — 4.9/5 (4860 reviews) 2. [Paylocity](https://www.softwareadvice.co.nz/software/4537/web-pay) — 4.3/5 (1927 reviews) 3. [Paycom](https://www.softwareadvice.co.nz/software/32588/paycom) — 4.4/5 (1386 reviews) 4. [ADP TotalSource](https://www.softwareadvice.co.nz/software/420888/adp-totalsource) — 4.2/5 (458 reviews) 5. [Gusto](https://www.softwareadvice.co.nz/software/20428/gusto) — 4.6/5 (4221 reviews) ## Reviews ### "I would recommend Employee Navigator" — 5.0/5 > **Carla** | *20 March 2026* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: I like that it is very user friendly and fast to update changes. The system will sync and update usually within a day to reflect changes. > > **Cons**: There have been times where I will update directly in Employee Navigator but the changes will not occur if you do not make them in CRM first. > > Overall since switching to this platform 2 years ago I have had a great experience. It syncs with Paylocity and has had no issues. ----- ### "Easy to Use, Easy to Integrate, Easy to Customize\!" — 5.0/5 > **Jennifer** | *19 November 2025* | Wholesale | Recommendation rating: 10.0/10 > > **Pros**: Ease of integration with our HRIS and Payroll System. Very customizable and user friendly. Our employees find it easy to enroll and or change their benefits directly in Employee Navigator\! > > **Cons**: I would like to see more canned report options. I find I'm often writing ad-hoc reports. The reports they have are good, but they are limited. > > We use EN for our benefits enrollment process. It makes it so much easier for employees to enroll. I love that it feeds through to our payroll system so no manual entry of deductions is necessary. ----- ### "Employee Navigator is an affordable, robust benefits administration system\!" — 5.0/5 > **Nancy** | *7 May 2019* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: I was an early adopter of Employee Navigator, having used it for nearly 5 years now. I have never regretted the decision as it continues to evolve to meet the ever-changing demands of the industry, brokers \& clients. This software is an integral component of our success in both managing clients and attracting them. > > **Cons**: I wish it had an Agency Management System component and commission tracking. > > We have become much more efficient as an agency and the dreaded fourth quarter is more manageable. Most of our clients now handle open enrollment through Employee Navigator which has improved accuracy and reduced our processing time. Many of our clients have now integrated payroll and vendor feeds. ----- ### "Very Poor online support" — 1.0/5 > **P** | *17 July 2026* | Insurance | Recommendation rating: 3.0/10 > > **Pros**: at this point nothing - why would i write anything good when all they do is say as part of our process........ > > **Cons**: EN support for online access is HORRIBLE. username/passwords are kicked out weekly. downloading the verification software is also done with NO assistance from a technical support staff > > absolutely horrible support-We have attempting now for a week to get the login issue corrected and none of the call support can help. then instead of having a better support available they want to send and email, hide behind inept company support and then oh we'll contact you VERY POOR CUSTOMER SUPPORT I HAVE WASTED OVER 6 HOURS THIS WEEK. enavigator owes me $2,500 in LOST TIME/REVENUE ----- ### "Great Reports and Ease of Use for Manager and Employee" — 5.0/5 > **Courtney** | *10 June 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Easy\! Employee Navigator makes benefit administration effortless. It's a very modern software that is very clean and professional. > > **Cons**: At first, notifications were wonky. They would turn off without my approval, but I was able to contact customer support and get that fixed quickly. > > Overall, Employee Navigator was a great switch. The switch from our past platform was involuntary, but I am really glad it happened. The layout and features on Navigator are much better and the reporting is very easy. ----- Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.nz/software/93238/employee-navigator?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/93238/employee-navigator) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data