--- description: Review of Fiserv Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Fiserv | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Payment Processing Software](/directory/4526/online-payment/software) > [Fiserv](/software/92677/fiserv) # Fiserv Canonical: https://www.softwareadvice.co.nz/software/92677/fiserv Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/92677/fiserv?page=2) > Fiserv (formerly FirstData) offers a payment procession solution to help businesses manage online payments. The platform comes with various marketing tools that enable merchants to run custom loyalty programs, marketing campaigns, and offers discounts or reward points to improve customer engagement. Additionally, Fiserv offers security and fraud prevention tools for financial institutions. Fiserv includes a gift card functionality, which assists marketers with launching mobile gift card programs, tracking points balance and issuing store credits. The solution offers a host of features such as digital cards, receipt printing, purchase validation, promotional signages, eCommerce stores, multiple payment modes and more. Additionally, it allows businesses to accept payments via checks, smartphones and ACH systems. Fiserv enables marketers to gain insight into sales data, market trends and customer spending patterns via analytics to improve customer interactions and run targeted marketing campaigns. Pricing is available on request and support is extended via phone, email and other online measures. > > Verdict: Rated **3.6/5** by 33 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 33 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 3.2/5 | Based on overall reviews | | Value for Money | 2.9/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 50% | (5/10 Likelihood to recommend) | ## About the vendor - **Company**: Fiserv - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$69.00 - **Pricing Details**: Varies based on size of business, number of transactions/ - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - ACH Payment Processing - Debit/Credit Card Processing - Electronic Signature - In-Person Payments - Loyalty Program - Mobile Payments - Online Payments - Recurring/Subscription Billing - Reporting/Analytics ## Support Options - Chat ## Category - [Payment Processing Software](https://www.softwareadvice.co.nz/directory/4526/online-payment/software) ## Alternatives 1. 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They do provide pretty good customer service. > > **Cons**: There isn't enough trend data presented graphically. It needs a business intelligence and visualization capability. Nearly everything you want to do with the software that is not exactly day-to-day processing requires additional charges which aren't insignificant. > > We use Fiserv as our ERP system with general ledger, loans, and deposits. The system performs adequately. It could present its information in an easier-to-use, more valuable format. ----- ### "Pros and Cons" — 3.0/5 > **Cana** | *15 March 2019* | Religious Institutions | Recommendation rating: 5.0/10 > > **Pros**: I like Payeezy because it allows you to be paid easily\! Rarely are there issues with cards being declined. > > **Cons**: On the other hand, the system does not store the encrypted information in a way that we can set up new donations or charge another donation if requested. New donations are POS, which means we can only change the amount of the recurring donations. Anything new has to be added to the original donation; otherwise, a customer must give their CC info each time. ----- ### "Great system" — 4.0/5 > **Kelsey** | *25 June 2021* | Banking | Recommendation rating: 8.0/10 > > **Pros**: It's easy of use for the most part is what I like about it. Fiserv's core systems for financial institutions are very user friendly for front and back office staff. For myself, I can easily create screens and edit existing screens without it being too difficult. > > **Cons**: The version of the software that we have seems to be a bit older unfortunately. This makes certain changes or things that we would like to implement difficult. For somethings in the system it is a one or none where you either give all access or no access. > > Overall I like Fiserv's system that we are using. I think it has a lot of great features and the navigation and easy of use are great. Again, the version that we have is a bit behind so it can be difficult when trying to do new things or implement certain things, but those few things are minor. For us easy of use is one of the most important features. ----- ### "Sneaky extra charges" — 4.0/5 > **Russell** | *10 December 2021* | Health, Wellness & Fitness | Recommendation rating: 0.0/10 > > **Pros**: It usually worked ok but the connection was poor. > > **Cons**: Poor connection. To receive payments I had to stand outside my practice with the merchant terminal held above my head\! > > When I finally gave up on this service due to glitches and increasing fees and went to a more reliable service with lower fees I was hit with a $110 Closure fee\! When I started this service several years ago, I had specifically asked if there was a fee to leave the service and was told that there was no such fee. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/92677/fiserv?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/92677/fiserv) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data