--- description: Review of Optivate Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Optivate | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/8/electronic-medical-record-software/software) > [Optivate](/software/9033/eyemd) # Optivate Canonical: https://www.softwareadvice.co.nz/software/9033/eyemd > Optivate (formerly EyeMD EMR) is a Best in KLAS recognized platform and the only EHR and practice management solution engineered specifically for ophthalmology and eye care providers, rather than adapted from a broader multi-specialty platform. Optivate unifies EHR, practice management, revenue cycle management, DICOM imaging, patient engagement, optical point of sale, and ASC workflows into one ophthalmology-native platform. Every workflow, from subspecialty charting for glaucoma, retina, cataract, and cornea to native diagnostic device integration and built-in ophthalmic CPT and modifier logic, is designed around how eye care clinics actually run. The outcome: less administrative burden, fewer claim denials, faster documentation, and more time for confident patient care. Technology built for how ophthalmology practices work. > > Verdict: Rated **4.8/5** by 5 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 5 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Optivate - **Location**: Bonita Springs, US ## Commercial Context - **Pricing Details**: Contact EyeMD EMR Healthcare Systems for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Clinical Notes - E-Prescribing - EMR/EHR - For Ophthalmologists - HIPAA Compliant - Medication Management - Onsite Registration - Patient Scheduling - Practice Management - Reminders - Self Check-In/Check-Out - Third-Party Integrations ## Integrations (6 total) - AltaPoint - CareCloud - CollaborateMD - Leonardo AI - eClinicalWorks - eTHOMAS ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Electronic Medical Records Software](https://www.softwareadvice.co.nz/directory/8/electronic-medical-record-software/software) ## Related Categories - [Electronic Medical Records Software](https://www.softwareadvice.co.nz/directory/8/electronic-medical-record-software/software) - [iPad EMR Software](https://www.softwareadvice.co.nz/directory/14/tablet-pc-emr-medical-software/software) - [Web Based Medical Billing Software](https://www.softwareadvice.co.nz/directory/15/web-based-medical-billing-software/software) - [Ophthalmology EMR Software](https://www.softwareadvice.co.nz/directory/103/ophthalmology-software/software) - [Web-Based EMR Software](https://www.softwareadvice.co.nz/directory/120/web-based-emr-software/software) ## Alternatives 1. [ModMed](https://www.softwareadvice.co.nz/software/2446/electronic-medical-assistant) — 4.4/5 (367 reviews) 2. [RXNT](https://www.softwareadvice.co.nz/software/26627/rxnt-emr) — 4.3/5 (498 reviews) 3. [athenaOne](https://www.softwareadvice.co.nz/software/1106/athenacollector-athenaclinicals) — 3.8/5 (911 reviews) 4. [Tebra](https://www.softwareadvice.co.nz/software/1329/kareo-billing) — 3.9/5 (1371 reviews) 5. [AdvancedMD EHR](https://www.softwareadvice.co.nz/software/1018/advancedmd-advancedemr) — 3.6/5 (465 reviews) ## Reviews ### "A True Practice Partner" — 5.0/5 > **Gloria** | *15 June 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: I love Optivate because of the software and their exceptional support team. The system is ophthalmology specific, so it is naturally intuitive and easy to use. My favorite thing about Optivate overall is the team. They are incredibly responsive, knowledgeable, and great to work with. They genuinely care about their clients' success and have really been there for us through the transition and beyond. > > **Cons**: I'll admit I was nervous about switching because change is hard. Like any software conversion, there is a learning period when changing systems. However, the Optivate team went above and beyond to provide such great training, support, and guidance throughout the process, they made the transition much easier than I had anticipated. > > Our experience with Optivate has been outstanding from day one. We evaluated several other well known ophthalmology EHR systems before making our decision, and Optivate stood out because of its ease of use, seamless integration between the EHR and practice management system, and the people that stand behind it. The transition was smooth, and our physicians and staff were able to get comfortable with the system quickly. Even the less tech-y staff adapted well\! One of the biggest improvements we've seen is in our billing workflow. Tasks that used to take me hours now take a fraction of the time, reducing our billing workload by approximately 75%. We've also seen improvements in accuracy, efficiency, and overall day-to-day operations. What I appreciate most is the level of support and follow-up we receive. When we have a question or need a hand, the Optivate team is just awesome. They are responsive, knowledgeable, and invested in helping us succeed. We never feel like just another customer. Their team consistently goes above and beyond, and that level of service has made a tremendous difference for our practice. ----- ### "Great Choice For Your EMR" — 5.0/5 > **Amanda Jill** | *17 June 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Of the three EMR systems I have used in my career, Optivate is by far the most intuitive for the user. > > **Cons**: I would like to see some added features for the MIPS section with exporting certain patient lists to address fixable errors for e-rx's. > > Optivate is easily customizable, is very intuitive for the user and their customer support is attentive. ----- ### "Review of EyeMD" — 4.0/5 > **David** | *10 November 2024* | Medical Practice | Recommendation rating: 5.0/10 > > **Pros**: EyeMD is configurable. Able to put "fastplans" in to tailor to specific practice needs. Of course, EyeMD is made for eye doctors so it offers many advantages for eye doctors over many other EMR systems > > **Cons**: There are too many "mouse clicks" and buttons to press which seem unnecessary or redundant. EyeMD does not have a version for Apple products or a mobile phone version (that I know of). If there is no internet connection, it seems you are out of luck. As the name implies (EyeMD), this product falls short for aspects commonly need by optometrists (contact lenses, eyeglasses sensorimotor/binocular testing) > > EyeMD is practical and functional for eye doctors. It is configurable to meet the special needs of some eye doctors. There are multiple improvements that can be made: For example, ability to continue putting patient data in without an internet connection (which can be more permanently stored once internet connection is achieved), sensorimotor and additional testing seems to be overly complicated to use, and an Apple and mobile phone versions would be helpful. ----- ### "Smooth Transitions and Great Support are Real" — 5.0/5 > **Ben** | *18 June 2026* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Optivate is built specifically for ophthalmology, and that shows in the way the system functions day to day. The clinical workflows are intuitive, documentation is efficient, and patient information is easy to access across providers and locations. The transition from paper charts was far smoother than I expected, and we were able to maintain our patient volume throughout the implementation process. The integration between clinical documentation, imaging, and practice management has improved efficiency throughout the practice, and the support team has consistently been knowledgeable, responsive, and easy to work with. > > **Cons**: Any major technology change requires commitment from physicians and staff, particularly when transitioning from paper records. While there is a learning curve during implementation, the training and support provided by the Optivate team helped make the process manageable and minimized disruption to our practice. > > When we decided to move our practice from paper charts to an electronic system, my biggest concern was how it would impact our physicians, staff, and patients. We had multiple providers across two locations, each with their own documentation habits, and I was skeptical that any EHR could be implemented without disrupting productivity. Optivate exceeded our expectations. We were able to transition from paper charts to a fully electronic environment in a remarkably short period of time without reducing patient volume. The system was intuitive to learn, fit naturally into our clinical workflows, and allowed us to focus on patient care rather than spending time navigating software. The biggest benefit has been having immediate access to patient information, imaging, and documentation in a consistent format across the practice. What used to require searching through paper charts is now available instantly. Documentation is more standardized, billing processes are more efficient, and communication between providers and staff has improved significantly. What I appreciate most is that Optivate was clearly designed for ophthalmology. The workflows make sense, the system is efficient, and the support team has been responsive whenever we've needed assistance. It has allowed us to modernize our practice while maintaining the level of patient care and efficiency that has always been important to us. ----- ### "My appreciation for Optivate" — 5.0/5 > **Ross** | *16 June 2026* | Nanotechnology | Recommendation rating: 10.0/10 > > **Pros**: Crystal Palaccios is the most pleasant, competent individual I deal with on a daily basis. I would be lost without her. I cannot express my appreciation for her help in the past. > > **Cons**: The cost is high, but sometimes you have to pay for excellence > > I have never been disappointed by this company. I don’t see why any ophthalmologist would use another EMR ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/9033/eyemd) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data