--- description: Review of RingCentral Engage Voice Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: RingCentral Engage Voice | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Call Centre Software](/directory/4588/call-center/software) > [RingCentral Engage Voice](/software/89362/ringcentral-engage-voice) # RingCentral Engage Voice Canonical: https://www.softwareadvice.co.nz/software/89362/ringcentral-engage-voice Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/89362/ringcentral-engage-voice?page=2) > RingCentral's predictive dialer makes missed calls and ones that go directly to voicemail a thing of the past. Reduce agent downtime and time between calls, so your agents spend more time making valuable customer connections and converting leads. Make your contact center more efficient and effective with RingCentral's auto dialer and maximize your agent's productivity. Set your agents up to deliver a better customer experience, save money and time, and increase the likelihood of reaching successful leads. > > Verdict: Rated **4.5/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 23 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: RingCentral - **Location**: Belmont, US - **Founded**: 1999 ## Commercial Context - **Starting Price**: US$119.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Contact RingCentral for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Archiving & Retention - Auto-Dialer - Automatic Call Distribution - CRM - Call Centre Management - Call Conferencing - Call Disposition - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Scheduling - Call Scripting - Call Transfer - Campaign Management - Campaign Specific Caller ID - Chat/Messaging - Computer Telephony Integration ## Integrations (2 total) - Salesforce Platform - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Call Centre Software](https://www.softwareadvice.co.nz/directory/4588/call-center/software) ## Related Categories - [Call Centre Software](https://www.softwareadvice.co.nz/directory/4588/call-center/software) - [Auto Dialer Software](https://www.softwareadvice.co.nz/directory/1564/auto-dialer/software) - [Automatic Call Distribution Systems](https://www.softwareadvice.co.nz/directory/1694/auto-call-distribution/software) - [Predictive Dialer Software](https://www.softwareadvice.co.nz/directory/1758/predictive-dialer/software) - [Call Monitoring Software](https://www.softwareadvice.co.nz/directory/1811/monitoring/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (881 reviews) 2. [Convoso](https://www.softwareadvice.co.nz/software/2799/safesoft-contact) — 4.5/5 (395 reviews) 3. [DialedIn CCaaS](https://www.softwareadvice.co.nz/software/20027/chasedata) — 4.8/5 (325 reviews) 4. [Readymode](https://www.softwareadvice.co.nz/software/171343/Readymode) — 4.6/5 (143 reviews) 5. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1786 reviews) ## Reviews ### "Ring centra is the best system for calls and messaging" — 5.0/5 > **Sera** | *12 February 2026* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: As all ring central products the system is easy to use, gives value for your money and has excellent phone support and custumer support. > > **Cons**: The system could use a little make up.or renovation in colors and features as they seem a lille dated > > Great product, keeps track of all calls and messages. I use it daily and it serves its purpose very well. Excellent resource.for note taking as well. ----- ### "Ring Central Engage voice is a must have for small and large businesses." — 5.0/5 > **Devin** | *16 January 2026* | Medical Devices | Recommendation rating: 10.0/10 > > **Pros**: I really like how Ring Central voice is a web-based application which also can be used on desk phones. This allows for my employees to connect with our clients seamlessly. > > **Cons**: I do not have anything negative to say regarding Ring Central Engage Voice. It helps out organization day and night to field calls and connect with clients. > > My over all experience with Ring Central Engage voice has been seamless and perfect. I wish we would have switched over to this system years ago. I allow for remote work. ----- ### "Ring Central was good for a season" — 3.0/5 > **Daniel R.** | *15 September 2025* | Computer Software | Recommendation rating: 2.0/10 > > **Pros**: I set up ring central for one of my non profit clients and I loved how you could have physical phones and use the app as though it was your desk phone. I also loved how you can set greetings for each employee and a general greeting when you dial the phone. > > **Cons**: The app was full of glitches, the price of our lines keep going up and the customer service was not the best. Since they are a VOIP subscription we had to get our phone lines cabling ran and they provided a company they referred us to in Michigan that I as horrible ----- ### "Generally happy with RingCentral" — 4.0/5 > **Jack** | *9 March 2026* | Accounting | Recommendation rating: 9.0/10 > > **Pros**: The app works well on PC and it is convenient to send and receive text messages with drivers. Also, when I get a voice message, it shows a transcript. So I can understand the content without listening to the audio. > > **Cons**: When I install the mobile app and receive calls through RingCentral, the call popup keeps showing even if I press the ignore button. It stays on the screen until the caller hangs up, which is quiet inconvenient. ----- ### "Great Call Center Software, very reliable\!" — 4.0/5 > **Verified Reviewer** | *12 September 2022* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: Reports are really easy to process and download, very intuitive, and Also really easy to use and agents love it. > > **Cons**: A dashboard for monitoring and follow-up agents could be better. > > Nice software, really good for reports and analytics, also, to follow-up agents performance and hours. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/89362/ringcentral-engage-voice?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/89362/ringcentral-engage-voice) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data