About Aloware

As all-in-one software solution for sales teams, Aloware offers automatic dialing, seamless CRM integrations, and workflow automation that businesses can use on any device. Aloware gears sales and support teams with the right tools to crush quotas and close more deals efficiently by providing an all-in-one turnkey software that helps sales teams engage with customers in ways they love: via call, text message, email or social. Designed for efficiency, Aloware lets users set up automated workflows by utilizing Aloware's friendly automation system to customize the best workflow. With the use of triggers, businesses can maximize your time building customer relationships than playing catch-up with your phones. Also, businesses can contact leads across different channels by connecting with customers on their channel of preference such as call, text, email or social. Aloware’s Power Dialer brings a smart click-to-call function that dials the numbers for users automatically. Teams with existing CRMs shouldn’t worry about migrating to Aloware’s platform. It efficiently integrates with your favorite CRMs seamlessly, so users can bounce back to work quickly. Aloware is a premier partner of Hubspot and Pipedrive, making sure everything is in proper sync.
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Aloware Software - Aloware Dashboard
Aloware Software - Aloware Queue
Aloware Software - Aloware Omni-Channel Communication
Aloware Software - Aloware Contact
Aloware Software - Aloware SMS
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Aloware pricing

Aloware does not have a free version but does offer a free trial. Aloware paid version starts at US$50.00/month.

Starting Price:
US$50.00/month
Pricing Details:
Solo Plan: $50/month/account + usage Starter Plan: $100/month/account + usage Business Plan: $250/month/account + usage Service Plan: $500/month/account + usage
Free Version:
No
Free trial:
Yes

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Aloware Reviews

Feature rating

Value for Money
4.4
Functionality
4.6
Ease of Use
4.5
Customer Support
4.8
5 reviews of 29 View all reviews
Caleb P.
  • Industry: Internet
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/11/2019

The best option for a real estate organization

We have segregated our sales line from our customer service line. This, along with our ability to text using the same number we speak to clients on has been a game changer. Anoosh and his team have been great enabling us to adopt the product into our existing business without experiencing downtime.

Pros

It's a tie between two features. Automated data entry through our CRM integration (this saves me at least 30 minutes to an hour every day) and the ability for our team to adopt Aloware wherever and whenever using our legacy phones, the softphone or the native apps.

Cons

Tagging a contact on mobile is still something I haven't been able to figure out on my own. I will have to contact support for help.

Alternatives Considered

Aircall, RingCentral Contact Center, Grasshopper and JustCall

Reasons for Choosing Aloware

The previous vendor was hardware centric and support took FOREVER. They had no idea what was going on with our network map and we had to start at square 1 on every support call.... I suggest they get Aloware to help with that.

Switched From

Intermedia Unite

Reasons for Switching to Aloware

It seemed like the easiest system to implement and use within our budget
Carolyn A.
  • Industry: Financial Services
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 31/03/2021

Catered Dialing Experience

I can now have my agents blast through hundreds of leads a day, using the right time zones and seamlessly dialing with Hubspot.

Pros

The features that were most impactful was the Power Dialer. A true power dialer that integrated with our CRM, Hubspot. It is very easy to customize and navigate the software to my contact center's needs. And, the integration was seamless. They had me up and running in one day.

Cons

One feature that is challenging to find is a true local presence and Aloware doesn't have it. They do have a time zone differentiator integrated into their power dialer which is such a hard feature to find on the market!

Alternatives Considered

Aircall and PhoneBurner

Reasons for Choosing Aloware

I switched because I needed a true power dialer that integrated with Hubspot and that wasn't going to cost the thousands of dollars a month I was paying with my previous provider.

Switched From

Five9

Reasons for Switching to Aloware

Because the integration with Hubspot only worked really well with Aloware and they had time zone differentiator. Not to mention, the customer service is top notch. They have been so diligent to resolve my issues and communicate with me.
Ed S.
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/05/2022

Real-Time prospecting leads increasing deals closed

Excellent customer service open 24/5 and simple to implement

Pros

Ability to integrate with Hubspot Professional Marketing Hub and Professional Sales Hub and dial new leads within 1 to 3 minutes and have 2-way text conversations in real-time right at optin

Cons

3 Seat Minimum per month rather than the ability to purchase a single license and buy more on an as need be basis

Alternatives Considered

JustCall

Reasons for Choosing Aloware

Their power dialer and 2-way texting as well as true ringless voicemail capability for multi-channel campaigns

Reasons for Switching to Aloware

Features and functionality and integrations
Arwa A.
  • Industry: Hospital & Health Care
  • Company size: 201-500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
0

2
Reviewed on 27/07/2021

Okay

It is okay, but depends on the day honestly.

Pros

Easy to use and love how it shows patients names when calling

Cons

Disconnects often. Can not hear phonecalls properly and have to call back. Connection is not clear. A lot of time we have to call multiple times for the phonecall to go through

Ian B.
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 2/12/2019

2-in-1: Great Value

Aloware are and the team behind it are excellent. Great value, very responsive to customers, and a high level of configurability for coders and non-coders alike. I would definitely recommend.

Pros

The ability to operate both a customized call center with SMS, alongside phone tracking for marketing attribution all in a single platform.

Cons

Not all features a are intuitive to find, though extensive documentation exists within the app.

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