--- description: Review of Campspot Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Campspot | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Hotel Front Desk Software](/directory/671/front-desk/software) > [Campspot](/software/87926/campspot) # Campspot Canonical: https://www.softwareadvice.co.nz/software/87926/campspot Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/87926/campspot?page=2) > Campspot is a cloud-based campground management and reservation system. It is designed for RV parks, family campgrounds, glamping resorts, multi-property groups, festivals, municipal parks, marinas, and more throughout the United States and Canada. Created by park owners for park owners, this platform allows administrative users to book more online reservations with ease in real-time while driving additional revenue through advanced features. Campers also love the modern and intuitive online booking interface. A proprietary grid optimization algorithm automatically eliminates reservation gaps to get the most out of each campsite. Dynamic pricing suggests real-time rate increases based on bookings. The optional site lock feature allows guests to lock their desired site for an extra fee — generating additional revenue for parks while increasing guest satisfaction. Other revenue-driving and time-saving features include housekeeping, contactless check-in with electronic signature technology, point of sale management, recurring guest billing, flexible business rules, automated reporting, customized interactive maps, and more. Campspot is also backed by unlimited customer support. > > Verdict: Rated **4.6/5** by 89 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 89 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Rezplot Systems - **Location**: Grand Rapids, US - **Founded**: 2015 ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: $0 per online \& offline reservation 3% online booking fee paid by the guest - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Accounting - Activities Booking - Activity Dashboard - Alerts/Notifications - Availability Indicator - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Calendar Management - Channel Management - Contact Management - Credit Card Processing - Customer Accounts - Customer Database - Customer History - Customer Support - Customisable Branding ## Integrations (8 total) - BnBerry - HubSpot Content Hub - HubSpot Marketing Hub - Mailchimp - RoverPass - Slice - Unifocus - Vrbo ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Hotel Front Desk Software](https://www.softwareadvice.co.nz/directory/671/front-desk/software) ## Related Categories - [Hotel Front Desk Software](https://www.softwareadvice.co.nz/directory/671/front-desk/software) - [Hotel Management Software](https://www.softwareadvice.co.nz/directory/4504/hotel-management/software) - [Campground Management Software](https://www.softwareadvice.co.nz/directory/4362/campground-management/software) - [Online Booking Systems](https://www.softwareadvice.co.nz/directory/432/reservation/software) ## Alternatives 1. 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[Hostaway](https://www.softwareadvice.co.nz/software/165334/hostaway) — 4.8/5 (1524 reviews) ## Reviews ### "Maximize Revenue\!" — 5.0/5 > **Greta** | *15 August 2018* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: - Less staff training time because the software is intuitive to use - Ability to have a lot of business rules set up - Lock in fees are boosting our revenue\! - The ability to have all our marketing photos shown with their unit. - Golf carts and other ancillary accounts shown in the flow through has brought up revenue substantially since we started using Campspot. - Automated grid moving which allows staff to focus on other things - I really like the heat maps and the advanced reservation reprots that they have which show real time per unit site night information and site night revenue. From an operations stand point this is really helpful in making decisions\! > > **Cons**: Campspot is a relatively new software company, so there have been a couple small bumps along the way. But their responsiveness and willingness to make the software better for the user/staff as well as the consumer far outweigh any cons. ----- ### "We Love Campspot" — 5.0/5 > **Christy** | *3 March 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Very user friendly, developed just for campgrounds unlike a lot of other systems, super support staff; it has been a lifesaver for us and my only regret is not joining sooner than we did\! > > **Cons**: Would like to be able to alter some features to support our cancellation policies with regard to weekly and monthly rentals; would like to be able to create our own reports. > > It has been great; highly recommend to any campground/park, big or small ----- ### "Campspot customer service sadly no longer exists" — 1.0/5 > **Becky** | *28 January 2026* | Hospitality | Recommendation rating: 0.0/10 > > **Pros**: Easy to use software for our campground (85 sites), online bookings relatively simple for guest use. Staff find it easy, simple learning curve. > > **Cons**: Customer service is terrible, 5-7 day response time, if we do get a response, it is not complete/helpful, and we have to draft same question/emails again. We have lost trust in Campspot that if we need help or assistance with any kind of set up, issues, it won't be there for us. The price goes up every year and the customer service (which we really need only a few times/year) has declined completely. We pay thousands/year for this software and the value is no longer there for us with this lack of support. We don't need support often, just with our seasonal set up, and this year especially we have been ghosted when we have reached out with some basic set up questions. > > Our campground has used Campsot for 5.5 years. Support was great for the first few years, and we were really happy with the software and customer service, but over the last 2 years especially it has declined completely, to almost zero support. It has been a shock for us and our staff, and quite nerve wracking not having assistance when needed. On average when we email the support line it is a 5-7 day response time and then if we get a response it is barely helpful, and the thread is dropped by the support team, with no proper answers or follow up. As a small business when we need support it is critical to our business as all our bookings flow through Campspot. We are beyond disappointed and shocked with the lack of customer service. The price of Campspot keeps going up but the value keeps going down. We don't need that much customer service as we are quite familiar with the software, so feel we don't ask for much so it is disappointing and unsettling. ----- ### "CampSpot reviewed" — 4.0/5 > **Natalie** | *27 June 2024* | Recreational Facilities & Services | Recommendation rating: 7.0/10 > > **Pros**: Easy to manage bookings and has great integrations and other features. Glad they have a training database and certification program > > **Cons**: It takes a bit of learning and can be difficult to set up on your own without doing quite a bit of digging/learning. Customer service/support can also be lacking at times. Customers sometimes have difficulty understanding how to book by site instead of entering in their whole group at once when searching for dates > > I enjoy using CampSpot and it has made management of my Camp more seamless. I can easily view and adjust bookings or add new options/pricing ----- ### "Great customer service\!" — 5.0/5 > **Mar** | *4 August 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: I like the way the system is easy to learn and operate. It’s also easy for people booking online. They do seem to be working on new features all the time. The customer service has been amazing\! They have been so helpful every time I can’t figure something out in my own\! > > **Cons**: I do wish they would add a feature list where you see all the options to enter number of adults, children and pets, all visible in a row. It would save a lot of asking later and people then being upset because there is a fee for pets. Also a drag and drop feature on the grid would be super helpful. > > I appreciate the great people that are always there willing to help\! It makes it all worth while\! Customer is top notch in my opinion. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/87926/campspot?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/87926/campspot) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data