About Adversus

Adversus Dialer is a cloud-based auto-dialer and customer relationship management (CRM) solution designed to help small and medium telemarketing, fundraising and appointment scheduling businesses. Key features include appointment scheduling, automated workflows, lead tracking, data security, reporting and lead management. Adversus Dialer enables businesses to track campaign performance, agents’ activities and active calls across departments, employees and projects to generate customizable reports. It helps users automate recurring tasks related to call recording, email distribution, lead updates and more. Its lead management capabilities allow enterprises to import contacts from various sources and create custom data fields to locate specific details about clients. Adversus Dialer facilitates integration with various third-party applications such as Zapier, Slack, Salesforce, Zendesk, Office 365 and more. Pricing is available on monthly subscriptions and support is extended via live chat, email, phone and documentation.
Adversus Software - Adversus reports screenshot
Adversus Software - Adversus live statistics screenshot
Adversus Software - Adversus sales screenshot
Adversus Software - Adversus import screenshot
Adversus Software - Adversus lead data screenshot
Adversus Software - Adversus reports screenshot - thumbnail
Adversus Software - Adversus live statistics screenshot - thumbnail
Adversus Software - Adversus sales screenshot - thumbnail
Adversus Software - Adversus import screenshot - thumbnail
Adversus Software - Adversus lead data screenshot - thumbnail

Adversus pricing

Adversus does not have a free version but does offer a free trial. Adversus paid version starts at US$100.00/month.

Starting Price:
US$100.00/month
Free Version:
No
Free trial:
Yes

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Adversus Reviews

Feature rating

Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5
5 reviews of 18 View all reviews
Andrea M.
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/03/2020

My experience with Adversus

Thanks to Adversus I can use mobile phone numbers for outbound call, that's something I couldn't do with my old phone provider software. I don't need a CRM anymore, as Adversus is both a CRM and phone call provider. They solved me many problems and I've also saved money.

Pros

Adversus does exactly what me and my team were searching for since long time. I like the fact it's both a CRM and a phone system provider, I don't need to use many tools and integrate them all together anymore. The software is well done, it works perfectly and if there is any issue the customer support can really solve the problem.

Cons

I didn't find any problem with Adversus till now. I suggested to add some extra features that can improve it and the [SENSITIVE CONTENT HIDDEN] told me they are on the pipeline.

George H.
  • Industry: Outsourcing/Offshoring
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 25/03/2020

The right tool for my business..

We have used Adversus for 2 years now and one thing says it all:

At least 50% of the time management spent on administrative things, are now done automatically by Adversus, without the mistake rate of a human being.

Very valuable piece of software I would recommend for everyone dealing with outbound or inbound sales

Pros

Warehouse:
- Innovative system to manage your lead-flow in a very user friendly way
- .Your own system to organize different databases of leads
Rapports and statistics:
- We have access to a variety of different rapport and statistic tools in Adversus.
- Easy setup of dashboards making your rapports look more interesting.
- important Kpi's integrated live for both agents and managers to follow.
- Live feature: perfect for training and optimizing time management on your team. This is my personal favorite since it offers valuable insights in what the agents spend their time on and how we can optimize
Appointment-setting:
- The salesman can integrate his calendar, so we don't need access an external calendar to book a meeting. All can be done in the dialer window.
- Journeys: Intelligently creates a series of actions for your leads with triggers, so you only have to set it up one time and be sure that only the best leads will be reused after a period of time and unqualified leads will end where they belong.

Cons

None. I would say that all of the issues I raised before were resolved and smoothly operating now.

Anders G.
  • Industry: Telecommunications
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 17/01/2020

Focus Telemarketing

Our employees have a work tool that they are really happy with and that has increased their efficiency

Pros

The overview of the individual campaigns / customers and the effectiveness of the employees.

Cons

In order to change functionalities, basically in the system it is a bigger process that Adversus has to take care of

Thomas L.
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/10/2019

Game-changing dialer software with infinite value

The best piece of dialer software i've ever tried, I don't believe there is such a product on the market as good as this one, it's a must try!

Pros

I've been a user of this software since its beginning back in 2016, and i've been working with telemarketing/sales over the past 10 years, and it's my belief that Adversus changed the game from the start.

1. Intuitive design - The user experience is amazing - As a phoner, lets be honest, your job is hard to convince other people to buy your product, and you get a lot of negative people on the phone. Therefore the system must be as fluent and intuitive as possible, in order to ease some of the pain. I'm actually happy in Adversus, great visuals, no bugs, just well thought design for the user.

2. Company with individuals that want to make a difference, they invest in their product to make it even better instead of just using their software as a cash-cow.

3. The best up-time i've tried, actually haven't been down a single time since I opened an account.

4. Its a system with a lot of possiblities, you can integrate third party systems troughout their API, in order to take your telemarketing to the next level.

5. Lead management, campaign management as a boss, you got everything you need in this piece of software.

6. Monitor everything, even your phone-call live. You have a lot of different KPI's to keep track on as well.

Cons

1. It's a bit expensive for small business owners, but the value for money is high.

2. They do not have a mobile app, but maybe it will come in the future?

Ulla C.
  • Industry: Market Research
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/04/2020

Adversus is my bible

I am very satisfied with the system

Pros

I could not imagine how customerservice would be without this system. It is easy to use and there are almost no technical problems and no system error. I use Adversus almost everyday, because it is easy and can content all the issues I need.

Cons

Of course there is always space for improvements, but honestly. Right now I cannot find anything bad to say about the solution.

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