--- description: Review of SOCi Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SOCi | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Local SEO Tools](/directory/4487/local-seo-tools/software) > [SOCi](/software/87719/soci) # SOCi Canonical: https://www.softwareadvice.co.nz/software/87719/soci Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.co.nz/software/87719/soci?page=2) > SOCi is a cloud-based local marketing platform built for multi-location enterprises, franchise brands, and national chains. It helps businesses manage their online presence, social media, and reputation across hundreds or thousands of locations from a single dashboard. Core features include localized social media publishing, review monitoring and response, local listings management, and performance analytics. The listings management tool keeps business information accurate and consistent across directories, while the review monitoring feature helps teams track and respond to customer feedback at scale. Social media tools allow corporate teams to create content that individual locations can customize and publish. Analytics give marketing teams visibility into how each location is performing. SOCi is deployed in the cloud, making it accessible from any internet-connected device without on-premises installation. It is best suited for mid-size to large businesses operating across multiple locations or regions. Support is available through a knowledge base, email, and phone, with live chat options also provided to help users get assistance when needed. > > Verdict: Rated **4.5/5** by 251 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 251 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: SOCi - **Location**: San Diego, US - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$30,000.00 - **Pricing model**: Other - **Pricing Details**: SOCi offers flexible, annual pricing based on the size and needs of each brand. Most partnerships start around $15,000 per year, with packages tailored to the number of locations, products, and services required. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - AI Writing Assistant - AI/Machine Learning - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Audience Targeting - Automated Publishing - Automated Scheduling - Benchmarking - Brand Guidelines - Brand Tracking - CRM - Calendar Management - Campaign Analytics - Campaign Management - Campaign Scheduling - Chat/Messaging ## Integrations (62 total) - Apartments.com - Apartments.com Rental Manager - Bazaarvoice - Bing Maps API - Booking.com for Business - Constant Contact - Elevate - Emma by Marigold - Entrata - Eulerity - Facebook - Facebook Business Suite - Facebook Pages Manager - Foursquare Places - FranConnect ... and 47 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Local SEO Tools](https://www.softwareadvice.co.nz/directory/4487/local-seo-tools/software) ## Related Categories - [Local SEO Tools](https://www.softwareadvice.co.nz/directory/4487/local-seo-tools/software) - [AI Search Visibility](https://www.softwareadvice.co.nz/directory/5042/ai-search-visibility/software) - [AI Content Creation Platforms](https://www.softwareadvice.co.nz/directory/5340/ai-content-generation-platforms/software) - [Store Locator Software](https://www.softwareadvice.co.nz/directory/4353/store-locator/software) - [Survey Software](https://www.softwareadvice.co.nz/directory/4503/survey/software) ## Alternatives 1. [Instagram](https://www.softwareadvice.co.nz/software/115029/instagram) — 4.7/5 (5223 reviews) 2. [Snapchat for Business](https://www.softwareadvice.co.nz/software/117456/snapchat) — 4.6/5 (1141 reviews) 3. [Meta for Business](https://www.softwareadvice.co.nz/software/239876/facebook) — 4.4/5 (2374 reviews) 4. [Zoho Social](https://www.softwareadvice.co.nz/software/392457/zoho-social) — 4.7/5 (3478 reviews) 5. [HubSpot Marketing Hub](https://www.softwareadvice.co.nz/software/119437/hubspot-marketing-hub) — 4.5/5 (6256 reviews) ## Reviews ### "Awesome" — 4.0/5 > **Chad** | *25 November 2023* | Building Materials | Recommendation rating: 6.0/10 > > **Pros**: We use this platform through our corporation and is amazing. > > **Cons**: When the system is down it down. No use at all. ----- ### "Soci for multiple locations" — 4.0/5 > **Courtney Belew** | *20 June 2019* | Retail | Recommendation rating: 7.0/10 > > **Pros**: I like that the platform allows you to create multiple groups for posting. Once scheduled, the post is available on the independent store pages, which makes it easy to create a custom blanket message that can be adapted for each specific location. I also love the ability to create an image and content database. > > **Cons**: There is not an app platform available to our group of retailers, restricting my use to the desktop platform only. ----- ### "Awkward at best" — 1.0/5 > **Dee** | *30 December 2020* | Retail | Recommendation rating: 0.0/10 > > **Pros**: I manage Social Media for 4 stores, in 2 states. SOCi makes it easy to create 1 post and have it deploy on a certain date/time to either one store, or the stores in a state, or the entire group. Customer Service inquiries are always timely and polite. > > **Cons**: SOCi is NOT a one-stop shop for social media management. You can post to Yelp, but not respond to reviews. You can respond to reviews on GMB, but not post. Emojies do not exist in posting anywhere. Conversations are clunky. Reporting is unreliable. Any posts made natively aren't captured in any way, but you HAVE to post natively sometimes because there is so much SOCi can't do. It would be great to even have 1 point of contact, like a dedicated customer service rep, but instead you email the onboarding team, and get a different person each time. > > SOCi is almost awesome. For some businesses, perhaps smaller ones, SOCi would make posting across apps simplified. For my multi-location purposes, however, SOCi doesn't quite do all of anything, resulting often in frustration. ----- ### "It's Improving" — 4.0/5 > **Briana** | *31 October 2019* | Marketing & Advertising | Recommendation rating: 5.0/10 > > **Pros**: I like the organization of all the clients and all the platforms. > > **Cons**: There are still a lot of kinks and there are not enough features. I still need to use the platforms themselves for too many things. > > I love my rep. She's very responsive and helpful, but we have had trouble with the techs in the past. Features improve every month or so, so I'm still hopeful. I don't know how much SOCi costs, so I can't judge the value. ----- ### "Easy to schedule Social Media Blasts" — 4.0/5 > **Jessica** | *21 November 2019* | Events Services | Recommendation rating: 8.0/10 > > **Pros**: It's easy to set up a schedule and map out your social media blasts for specific dates \& times . It streamlines and keeps you on track. > > **Cons**: I wish you could post to Instagram Stories or Live versus only on your feed - needs a bit more specific directive. > > Overall positive\! I think the more we work with it the easier it will be and more efficient. ----- Page: 1 / 11\ Next: [Next page](https://www.softwareadvice.co.nz/software/87719/soci?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/87719/soci) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data