---
description: Review of NetDocuments Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: NetDocuments | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Law Practice Management Software](/directory/3006/law-practice-management/software) > [NetDocuments](/software/86522/schaefer)

# NetDocuments

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> NetDocuments is a cloud-native document management system built for legal professionals who need secure, intelligent, and connected ways to manage their work.&#10;&#10;Trusted by law firms, corporate legal departments, and public-sector organizations, NetDocuments goes beyond document storage to serve as the central platform where legal work happens. It brings together content, workflows, collaboration, and AI in a single governed environment—helping teams work more efficiently while maintaining strict security, compliance, and auditability.&#10;&#10;With built-in AI capabilities like intelligent search, automated profiling, and workflow automation, NetDocuments helps legal teams surface insight faster, reduce administrative effort, and apply their expertise where it matters most. Deep integrations with Microsoft 365 and other legal technologies ensure professionals can work seamlessly in the tools they already use — without sacrificing control or governance.&#10;&#10;NetDocuments is designed to scale with organizations of any size, providing a secure foundation for intelligent legal work today and in the future.
> 
> Verdict: Rated **4.2/5** by 51 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 51 Reviews |
| Ease of Use | 4.2/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.9/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: NetDocuments
- **Location**: Lehi, US
- **Founded**: 1999

## Commercial Context

- **Pricing Details**: Contact NetDocuments for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Australia, Brazil, Canada, Mexico, New Zealand, United Kingdom, United States

## Features

- @mentions
- AI Redlining
- AI Summarization
- AI Text Summarization
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Archiving & Retention
- Assignment Management
- Audit Management
- Audit Trail
- Batch Processing
- Business Process Automation
- Case Management
- Change Management
- Chat/Messaging

## Integrations (21 total)

- Centerbase
- Claude
- Clio Manage
- CoCounsel Legal
- Docusign
- FileTrail Records Management
- Gemini
- Harvey
- Harvey AI
- Legora
- Litera Check
- Litera Compare
- Litera One
- Microsoft Excel
- Microsoft Outlook

... and 6 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Law Practice Management Software](https://www.softwareadvice.co.nz/directory/3006/law-practice-management/software)

## Related Categories

- [Law Practice Management Software](https://www.softwareadvice.co.nz/directory/3006/law-practice-management/software)
- [Enterprise Search Software](https://www.softwareadvice.co.nz/directory/4368/enterprise-search/software)
- [Content Collaboration Platforms](https://www.softwareadvice.co.nz/directory/4442/content-collaboration/software)
- [AI Legal Assistant](https://www.softwareadvice.co.nz/directory/5273/ai-legal-assistant/software)
- [Document Management Software](https://www.softwareadvice.co.nz/directory/722/document-management/software)

## Alternatives

1. [Google Drive](https://www.softwareadvice.co.nz/software/105807/google-drive) — 4.8/5 (28624 reviews)
2. [Google Workspace](https://www.softwareadvice.co.nz/software/344998/google-workspace) — 4.7/5 (17731 reviews)
3. [OneDrive](https://www.softwareadvice.co.nz/software/23542/onedrive) — 4.5/5 (12884 reviews)
4. [Microsoft Word](https://www.softwareadvice.co.nz/software/399478/microsoft-word) — 4.7/5 (2908 reviews)
5. [Microsoft 365](https://www.softwareadvice.co.nz/software/397757/office-365) — 4.6/5 (14167 reviews)

## Reviews

### "A good program" — 4.0/5

> **Julie** | *17 April 2026* | Legal Services | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of use and the ability to organize the documents as needed. Its a good program for organizing legal documents.
> 
> **Cons**: The lack of ability to link/cooperate with other programs in my system for continuity. It does always work well with my billing programs.
> 
> Overall I am pretty happy with NetDocs. It could be better to use with Litify and other tracking programs used in our firm.

-----

### "Netdocs Review" — 5.0/5

> **Jorge** | *22 June 2025* | Legal Services | Recommendation rating: 9.0/10
> 
> **Pros**: My company just switched to Netdocs and it’s much better than our old software. Favorite thing is users are allowed to delete their documents/versions.
> 
> **Cons**: Thing people have complained in my company is saving a document to a workplace then trying to find the document.  Users have trouble finding their created documents.
> 
> I would say overall I like Netdocs, it’s easy to move and create documents.  I would give this a 9/10.

-----

### "DO NOT RECOMMEND NETDOCS AT THIS TIME" — 1.0/5

> **Jim** | *26 September 2025* | Law Practice | Recommendation rating: 1.0/10
> 
> **Pros**: The fact that my case management company (not NetDocuments) linked our software to their product has been helpful.   I can press a button on my case management product and pull up all the documents associated with that case.   Again, this is something the team from my case management program did.
> 
> **Cons**: 1. Very slow to preview - significant latency in just trying to look at a document&#10;2. Very high price - approximately $30,000.00 annually for 1.8 terabytes of storage&#10;3. Their OCR doubles your space requirements - need to pay for twice the space you need because the OCR Netdocuments uses is very inefficient in that requires that they need to save the OCRd version as a second version - very different than what Worldox used to use&#10;4. Went from Worldox to Netdocuments.  It is actually difficult to locate documents at times.   This is leading to employees saving in file explorer
> 
> I cannot recommend NetDocuments, primarily due to excessive costs and inefficiency. One major issue is how the platform handles OCR: every OCR’d file is stored as a second version, which doubles storage usage and greatly increases expenses. With Worldox, OCR did not create duplicate files, which saved substantial disk space. For our small firm of 23 users, WITHOUT any of the AI features, NetDocuments costs nearly $30,000 per year for only 1.8 terabytes—an unsustainable price.&#10;Another serious drawback is the lack of efficient document and email previewing. Worldox allowed instant previews in a panel, making it easy to identify content quickly. NetDocuments forces you to open each file, and even then the preview pane often lags noticeably. This slows down workflow and makes daily tasks unnecessarily frustrating.&#10;While I understand that NetDocuments is cloud-based, so are Outlook 365 and Adobe Acrobat, both of which provide fast, seamless previews. If those services can optimize their systems for speed, NetDocuments should be able to do the same.&#10;Until NetDocuments resolves its OCR storage inefficiencies and significantly improves preview performance, I cannot recommend it for firms that value productivity and cost-effectiveness.

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### "NetDocs: the Law Firm organizer\!" — 5.0/5

> **Kayleigh** | *28 November 2023* | Law Practice | Recommendation rating: 8.0/10
> 
> **Pros**: Ease of use, link system and functionality.
> 
> **Cons**: Slow file upload with large batches, search function can be tricky.
> 
> Overall, we love netdocuments. It has been easy to train and implement and we have run into very little major issues.

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### "Best document management system" — 5.0/5

> **Matti** | *29 April 2021* | Law Practice | Recommendation rating: 9.0/10
> 
> **Pros**: NetDocuments is very intuitive for most employees. Has all of the core features of document management implemented very well. It is fully cloud based, so it takes off our mind all of the duties of archiving.
> 
> **Cons**: Some flexibility is missing. Several features are not completely implemented, so they sort of work but require workarounds. They could take a key from the competition on several UI design choices.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/86522/schaefer)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/legal/schaefer-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/86522/schaefer> |
| en-GB | <https://www.softwareadvice.co.uk/software/86522/schaefer> |
| en-IE | <https://www.softwareadvice.ie/software/86522/schaefer> |
| en-NZ | <https://www.softwareadvice.co.nz/software/86522/schaefer> |

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