--- description: Review of SaaSquatch Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SaaSquatch | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Customer Advocacy Software](/directory/4271/customer-advocacy/software) > [SaaSquatch](/software/86396/saasquatch) # SaaSquatch Canonical: https://www.softwareadvice.co.nz/software/86396/saasquatch Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/86396/saasquatch?page=2) > SaaSquatch is a cloud-based referral marketing solution, which helps small to large businesses create, manage and track customer reward programs. Key features include client acquisition, ad retargeting, fraud detection, reporting and analytics. The application comes with an inbuilt template library that allows marketers to design and publish referral programs across multiple channels. The system enables users to track buyer behavior such as purchase history and in-app actions to automate loyalty or partner campaigns. Additionally, team members can evaluate customer lifetime value, measure profits and run targeted campaigns for audiences. SaaSquatch integrates with third-party platforms such as Braintree, Branch Metrics, HubSpot, Salesforce, Segment, Silverpop, Recurly, Squarespace, Stripe, Google Tag Manager and more. It is available on a monthly subscription and support is provided via email and documentation. > > Verdict: Rated **4.5/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 10 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SaaSquatch - **Location**: Victoria, Canada - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$500.00 - **Pricing model**: Per Feature - **Pricing Details**: Unlike other vendors, SaaSquatch does not take a percentage of your referral revenue or reward spend, so you're free to grow. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian - **Available Countries**: Australia, Canada, Germany, India, Ireland, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Advocate Management - Affiliate Management - Alerts/Notifications - CRM - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Segmentation - Client Portal - Commission Management - Communication Management - Community Management - Contact Management - Conversion Rate Optimisation - Conversion Tracking - Customer Engagement - Customer Profiles ## Integrations (11 total) - AppsFlyer - Branch Metrics - HubSpot Marketing Hub - Marketo Engage - Recurly - Salesforce Marketing Cloud Account Engagement - Salesforce Sales Cloud - Segment - Stripe - Tango - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Customer Advocacy Software](https://www.softwareadvice.co.nz/directory/4271/customer-advocacy/software) ## Related Categories - [Customer Advocacy Software](https://www.softwareadvice.co.nz/directory/4271/customer-advocacy/software) - [Campaign Management Software](https://www.softwareadvice.co.nz/directory/2878/campaign-management/software) - [Customer Loyalty Software](https://www.softwareadvice.co.nz/directory/4383/customer-loyalty/software) - [Referral Software](https://www.softwareadvice.co.nz/directory/4568/referral-management/software) - [Affiliate Software](https://www.softwareadvice.co.nz/directory/4629/affiliate/software) ## Alternatives 1. [Buyapowa](https://www.softwareadvice.co.nz/software/162295/buyapowa) — 4.6/5 (80 reviews) 2. [NiceJob](https://www.softwareadvice.co.nz/software/67333/nicejob) — 4.9/5 (202 reviews) 3. [AiTrillion](https://www.softwareadvice.co.nz/software/345172/aitrillion) — 4.9/5 (77 reviews) 4. [InviteReferrals](https://www.softwareadvice.co.nz/software/138430/invitereferrals) — 4.9/5 (182 reviews) 5. [SocialLadder](https://www.softwareadvice.co.nz/software/112332/socialladder) — 4.5/5 (6 reviews) ## Reviews ### "Makes it simple to create a network effect" — 5.0/5 > **Darren** | *20 July 2020* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: - Ability to add/create multiple programs and run them simultaneously - Ability to create and configure a program to meet your needs - Well supported API docs - Helpful and knowledgeable support staff - Great tracking and analytics/reporting - Easy to use admin UI - Company listens to feedback and values it > > **Cons**: - Integration was straightforward and easy with SQ's documentation - The specialize in Referral Programs and have all the necessary features to create and scale it > > I wanted to create a referral program from day one at Ruckify because of the effect it can have on the business economics but needed to wait until the company was properly positioned and could support one. The SQ was extremely helpful in advising us to tweak the program and how to get the most value. I felt that the sales process was all about how they can meet our unique maretkplace platform needs and how they will scale with us. Implementation was easy because the SQ support team would answer any questions/blockers in real-time to get us live ASAP. I highly recommend them. ----- ### "Excellent customer service" — 4.0/5 > **Nika** | *23 January 2017* | Consumer Electronics | Recommendation rating: 8.0/10 > > **Pros**: It's flexible so that it can fit your needs perfectly. Also, the customer service is awesome\! > > **Cons**: That we have to contact Saasquatch everytime we want to change the text or photo of the shared content. > > Impressed by quick responses and realizations of our wishes. One of the best experiences I've had with a 3rd party provider, which is extremely important. However, we do miss a chance to be able to change the photos and texts of referred content ourselves. This would enable us to be more egile and flexible. ----- ### "Since some recent features/updates, it's better now" — 4.0/5 > **Meagan** | *1 August 2018* | Internet | Recommendation rating: 8.0/10 > > **Pros**: locating participants is relatively easy (although i find there are still improvements to be made). we're now able to flag or block referrals based on a couple different fields that screen for fraud. integrated ability to add/ake away rewards in your own native backend/admin system. > > **Cons**: there's just a lot of unnecessary clicks in here. good example is when trying to identify \*why\* a referee has not received their reward, you gotta approach from a specific route. language in the platform is often confusing - "manage participant" is vague. ----- ### "Incredibly helpful team and suport" — 5.0/5 > **Bennett** | *17 September 2018* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: The price point was within our budget and provided the required functionality we were looking for. > > **Cons**: Didn't have a chance to fully vet the software. ----- ### "Overall, it has felt a bit limiting at times, but for the price, we are getting what we need." — 4.0/5 > **Scott** | *9 May 2017* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: Being able to pull my own reports when I need them. (New feature that is definitely appreciated). Also, the customer service has been unmatched. Having a Slack channel setup has made it very easy and the team is extremely responsive. > > **Cons**: Not having enough reporting abilities. Having more flexibility in creating custom reports would be extremely helpful. E.g., easily sortable/exportable lists of who referred who. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/86396/saasquatch?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/86396/saasquatch) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data