Sign In Scheduling

Pros

so many features than can be used. great for scheduling appointment and affordable.

Cons

sometimes theres an error theat clients can't book their appointments.

Pros

Easy to use and my clients receive automatic reminders.

Cons

Setup is fiddly, it could be easier and it's not easy to talk to support on the phone.

Pros

Ease of setting up multiple services & to have one's own branding, easy booking process with automated responses & integrated Stripe/paypal payment options.

Cons

On the basic level, it is only possible to have 1 room/location.

Pros

When we were under 600 appointments a month, we were happy with the service they provided us and it was a reasonable rate.

Cons

When we grew and required more than 600 appointments a month, we had to go through customer service to build a bespoke program. To move from 600 appointments a month to 900 a month, they wanted to increase my monthly rate from ~$35CAD to $270CAD. It also took weeks to get a response from their customer support team to even get this bloated price. So it's a well priced program up until 600 appointments (under the Bigger Business plan), but if you are ever going to go past that plan, prepare to be gouged. It's unfortunate because I will now need to transfer all of my customers to a new scheduling program as these fees are unreasonable for a small business

Pros

The product ensures a real-time calender view and integrates seamlessly with third parties.
Ease in scheduling link creation and customizable branding.

Cons

The product has limited advanced customisation options.

Pros

My favorite thing is the ease of set up. It was easy to insert in to my website, thereby increasing my appointments.

Cons

I truly do not have anything negative to say about Sign In Scheduling. I am sorry to see the free option discontinued.

Pros

Scheduling and managing appointments is easy thanks to Sign In Scheduling

Cons

Well, it has met needs and Sign In Scheduling has no flaws.

Pros

What I like most is its email notifications, calendar notifications, and easy to set up capabilities.

Cons

What I like least is its lack of diversification in terms of reaching out when there is an issue. Problems are resolved through back and forth emails which can be exhausting.

Pros

Great app for schedule you plans, set reminders and manage everything

Cons

I don't have negative experiences with this application

Pros

This is great scheduling workers! so easy to yse

Cons

Only complaint is there is no app that i can seem to find to download on my phone

Pros

In the beginning there was a bit of work.But after I used 10to8 for close to some minutes I can tell it makes scheduling sessions a breeze.

Cons

Easy navigation system. A free tool to use

Pros

I have found that I never get no-shows any more. I couldn't do without this system now.

Cons

paying, but I guess it's fair. I am used to the system

Pros

This is a beautiful seamless system that connects the customer to the business, which I like.The confirmation and reminder brings assurance to the customer, and the reminder system takes out the worry of when is the appointment.

Cons

I have used 10to8 for nearly 8+ years, as a free service.Recently, the system changes have made it pricey and the limitations on sms was worrying for me a tiny business.

Pros

Easy to setup and reconfigure when business changes. Easy for people to book in with me.

Cons

I don't have anything I don't like about it - which is why I recommend it to others!

Pros

I've been using 10to8 since 2021 and never had any problem. Friendly, simple to implement and effective.

Cons

I would like to be poayed more than £99 in the free version

Pros

10to8 has integrated with my website beautifully, I know very occasionally they do updates but it's never been at a time that has affected my work life. Plus it's great that they do updates as you know they are keeping on top of things. Love the ease of use, being able to put in my availability, the colour coding for my various therapies, the compliance with GDPR etc.

Cons

Nothing that I can think of at present, 10to8 seem to be several steps ahead of the competition.

Pros

This software has made a great impact on my business. I can easily manage appointments and ensure there are no unwanted double bookings. All of my customers benefit from the messages and reminders. It saves me time. Excellent. I'm so pleased I found 10to8.

Cons

Sometimes there are glitches in setting up available timeslots but I have got used to working around this. The new calendar is also not yet scrollable (you need to click to move the calendar onwards).

Pros

It’s simple to use, reliable, has amazing options including text reminders and follow up texts all of which are able to be altered. For my classes where payment is required the software links into Stripe to make my life nice and easy.

Cons

It can crash at times when inputting multiple bookings after each other. Also the text messages come from a variety of numbers.

Pros

What I like most about the software is the two way synchronization. Before getting the paid service, I was trying to find a scheduling system that uses the two way sync. I had trouble finding them as either they didn't sync properly or the software wasn't able to be integrated with MS Outlook. Also another great feature is the ability to indicate different types of appointments, which for me as an academic advisor is huge, because it makes it easy for the student to choose what type of appointment they need. On the actual calendar on the website it shows different colors on what type of appointment is being conducted.

Cons

What I least like about the software is I wish the color coding can be synced over to MS Outlook. Seeing the different colors on the website makes it easier to manage, but not when looking at my Outlook color, it all appears the same color. Another con, not about the software, but more so for the amount of appointments. When I was on the free plan I was limited to 100 appointments per months. However, there was no ability to purchase additional appointments, I had to upgrade my package, but I was satisfied with it and didn't necessarily want to upgrade. Maybe consider having a separate package just for appointments in the event a customer runs out and doesn't necessarily want to upgrade.

Pros

This software has made scheduling so much easier! Our clients love it because they get all of the information needed prior to their appointment and reminders of their appointment as well. We can also send information via email or SMS txt.

Cons

I would like for our reviews to populate on another platform like google etc. We have had some great reviews, but it is not as impactful for us to post them ourselves.It would also be helpful if we could set up what information goes to the client based on appointment type. Currently staff scheduling the appointment have to copy and paste the information to go out to the client based on the appointment type. If this feature exists, please let us know.

Pros

I love the features that client’s can self book rather than calling me. This means i receive more bookings as the software takes away a large part of my admin and keeps me updates with appointments. I have recommended this software to family/friends already

Cons

Probably more options regarding booking options for particular services

Pros

It has meant that I could create a number of different types of meetings for different clientele but through the same link. It synced easily with my zoom and automated meetings and reduces down a huge amount of administrative tasks and processes e.g. the email bouncing of when someone is available for a meeting.

Cons

Nothing. It’s been so helpful but I wish all the features could be free!

Pros

I have a tutoring business and use this mostly for rescheduling and students who do not have a permanent session. I can connect it to my calendar and it instantly updates so students can see my most up to date availability. It has the most features in the free version. I have tried a few scheduling website and this one has everything I need.

Cons

There are a few glitches, but customer service fixes them quickly. Also, wish that the free version would accept payment, but it is not much of an issue for me as a small business.

Pros

I really appreciate the ease of use of this software both in setting it up and for those setting the appointments

Cons

None I love 10to8. I have only found pros with this software

Alternatives Considered

Reasons for Choosing Sign In Scheduling

Switched From

Reasons for Switching to Sign In Scheduling

Pros

I was searching for a software to be able to manage my appointments. I found 10to8Scheduling Software and it has helped me manage my time and appointments the way I envisioned it to be. Before I used this software, my calendar was a mess and I would sometimes double-book appointments since I overlooked the schedule. Ever since I’ve been using this software, I’m more organized and at ease when it comes to scheduling meetings. The software sends me reminders, and aside from the computer, I can also use it on my Smartphone. One perk offered is that the first 100 appointments are free. That’s a very good marketing promo.

Cons

The only thing I didn’t like about this software is the interface. As a graphic designer, I would have preferred to see something more colorful and attractive. Other than that, everything seems to be fine.

Pros

Main Pro: Having my clients make their own choices about when to schedule coaching sessions, cancel or reschedule sessions and their receiving reminders without me spending any time on it. All this just appears on my calendar with the needed information about contact information. It's also so helpful that I can set different kinds of meetings/sessions with different lengths and buffer times.

Cons

Con: You can add buffer times before or after but not both, which can be a drawback.

Pros

Scheduling and authorizations are user friendly

Cons

None at this time. System currently working as required

Pros

It is easy to use, and easy mobile app which makes it better

Cons

Haven't used for long enough to find a con

Cons

Sometimes it doesn't sign in automatically when updated, which causes issues as people wouldn't think to check.

Pros

I like the Sign in Portal as an employee because it gives me an ease to check in for my work schedule without any struggles.

Cons

the website itself don't have an app where users can just download instead of having to scan the QR code each time.

Pros

It’s cost effective .Easy to use and stops no show . Allows easy communication with clients .

Cons

When an appointment is changed instead of the original appointment being deleted and a new one showing I would like it still showing in the history of appointments . Also we still use the old system as we use a small screen and the new system won’t fit on the screen . We can adjust the screen size but then it’s too small to see the whole day .

Pros

My colleagues really love being able to set up multiple custom bookings with anybody across the organization. This has allowed for greater flexibility, and most importantly, greater visibility into who is available at different times throughout the week or month.

Cons

Sometimes the push notifications can come in clusters and be a bit distracting, but that mostly means it's very effective at what it does.

Pros

Easy to useNo lock in contract (optional)Great admin if I need helpGreat pricing - costs me about $12 a month - excellent value for moneyAutomated messages to studentsSo many options of how to use

Cons

Basic plan - messages come from 10to8 rather than business name - but students still see it’s from my businessFor just a few additional features, plan costs can get high - but can do everything I need on basic plan

Pros

I have used 10to8 for about 5 years. It's intuitive and easy to navigate. The basics are done well. When I have requested service assitance the consusltants have been personable and extemely thorough. Can't think of an aspect about 10to8 that needs attention, They are proactive in soliciting feedback.

Cons

Nothing really to be critical of. I have used for about 5 years and it's been a benefit to my small business.

Pros

I love the reminders that I have a meeting coming up, I also love that I am able to contact clients through email or sms.

Cons

I have no complaints. Great program. It is easy to use. I can see my appointments along with what my coworkers have scheduled for the day as well.

Pros

Clients say it's super-easy to use when booking appointments. I initially selected it because it seemed to me to be the easiest of all of its competitors, and my clients confirm that. Not one complaint from a client about difficulty booking.

Cons

Support is a little weak when it comes to knowing the idiosyncrasies of the Macintosh platform, which I use to run my business. Also, I'd like to see more features allowing me to do some customization.

Alternatives Considered

Pros

I love being able to send appointment reminders to my clients through various channels like text, email and voicemail this is great.

Cons

It would be very useful to have more guidance or tutorials to help users less familiar with the technology.

Pros

I have been thoroughly impressed with the features offered by 10to8. The product provides a seamless scheduling experience, making it easy to manage appointments and bookings. The integration with my existing business processes was smooth, saving me valuable time and effort.

Cons

While 10to8 is a great scheduling solution, I believe there are a few areas that could be improved. I would appreciate additional customization options for the user interface. Sometimes, certain features can be a bit complex to navigate, requiring some learning curve.

Pros

I have been with 10to8 since the early days. I came from a large online counselling service, where I worked closely with the tech team and liked 10to8 so much that I considered approaching them to ask for a sales job in the UK! I love the clean, simple, intuitive design. There is minimal training required to use the platform, as the features are so user friendly. I loved that I was able to set up a full 'back-end' system for my one-person business. I integrated stripe and zoom and set up the calendar sync - added the booking page to my website and was all ready to go in a matter of hours. It really is an online business in a box.

Cons

In the early days there was quite a bit of white space and not enough data fields, but this has been more than rectified. I did used to feedback quite frequently on what I needed and I saw all of this come to fruition.

Pros

You can offer different links, or embed a booking page into your website for clients to book your time, or colleagues time, and have reminders sent automagically via email and or SMS.Integration with Google Calendar and Zoom/teams/GMeet really good

Cons

Some of the system/set-up menus cross over in the settings

Alternatives Considered

Reasons for Choosing Sign In Scheduling

Switched From

Reasons for Switching to Sign In Scheduling

Pros

It's easy to use, simple and not too expensive.

Cons

Occasionally, email reminders and forwarding of messages doesn't seem to work.

Alternatives Considered

Reasons for Switching to Sign In Scheduling

Pros

Easy UI and CMS. Easy to contact customer service, although a contact number would be useful to report latency and performance issues

Cons

Lack of Apple/Android Pay via stripe. Something so simple via API, yet never added to 10to8. Also, would love to be able to over my customer discount codes such as 'summer 20% off'. Only possible via setting up a dedicated url which isn't practical

Pros

I would be lost without this super business tool. My customers love it so that is why I use it today.For non technical individuals you can not go wrong when setting up or administering the service 10t08 provide.

Cons

I have no grounds to not like the product, never caused any issues and helps increase and support my business.

Pros

I love the fact that 10to8 saves the list of clients.

Cons

It doesn't serve breakfast 🤣 It only does what is expected with stellar results 🙏🙏🙏

Pros

Easy to use and easy to learn, both for clients and users

Cons

None to mention, no comments. All is good

Pros

This is such a useful tool for bookings and giving client reminders of their appointments. I'm delighted I found 10to8 which makes the whole booking process smoother.

Cons

Payment integration with square would be great.

Alternatives Considered

Reasons for Switching to Sign In Scheduling

Pros

•Integration with GCal: patients do not have to remember to create an event for the appointment in GCal after receiving a message, because 10to8 does that for them automatically•Free: certain plans & features are free, which is accessible even to small businesses, such that their customers may still benefit from 10to8's professional and convenient reminders•Fast: the site is organized, glitch-free, and loads almost immediately, so creating appointment reminders is quick & easy

Cons

I do not have any constructive criticism to offer.

Pros

I am working as a school counselor in the virtual setting. As the new school year is approaching, and I am not able to talk with students face to face, I needed to find a way to allow students and parents to self schedule appointments with me so we can discuss high school graduation requirements and classes. My school district has a professional license to use zoom, so I also needed a program that integrates with zoom seamlessly. 10to8, not only allows students and parents to schedule appointments themselves, but the program auto schedules a zoom meeting and sends the zoom link out to them. I love that 10to8 sends out reminders about the appointment as well as allowing me to easily change my schedule if needed. I can communicate with students/parents easily inside the program as email addresses and phone numbers are collected when appointments are made. Sometimes people have difficulty logging in and its nice that their phone number is handy so I can call to offer assistance. I also appreciate that I can keep track of who was a "no show", who cancelled or who showed up. So many fantastic options. I am a relatively new user (only 2 months now) but I hope to keep learning more about 10to8 as I know there are still many features I have not had time to explore yet.

Cons

This program is absolutely fabulous. There is not one problem I have had so far that has any merit. I am looking forward to the time when 10to8 is housed as a US system just for the silly reason that the way words are spelled are sometimes different from country to country. The 10to8 website is easy to access from a mobile device and the website does not distort information or become less useful like some websites do when being accessed from a mobile device. It would be nice to have an app on my phone I could use one day, rather than having to navigate to the website, but for now, I am just thrilled I have found a program that will allow me to do so many things, is reasonably priced, and has such fabulous customer service.

Pros

The software is easy for the clients to use, I can select certain products to be booked by certain staff members, and the automation of sending text and email reminders to clients is very helpful.

Cons

When you have multiple services that only 1 employee can do, it would be nice to block off time from 1 service, when another service is booked. For example, I do 15 minute consultations, and tax preparation. I had to create a ghost employee for the 15 minute consultations, so that clients could only book that service on Tues-Thurs from 10AM to noon. If someone books a free 15 minute consultation, I have to go back to my real employee account, and change the availability time to reflect the time I won't be available for tax preparation.

Alternatives Considered

Reasons for Choosing Sign In Scheduling

Switched From

Reasons for Switching to Sign In Scheduling

Pros

I love the ease of scheduling appointments, the reminders and the price point. Customers can schedule themselves, which frees my time to do other things.

Cons

I don't like the fact that when someone books an online/phone appointment. I have no idea whether I should get on zoom or give them a call. I would really love it if the customer could choose whether they would like zoom or phone appointment. It would also be nice if the reviews were connected to either Google or the Better Business Bureau.

Alternatives Considered

Reasons for Switching to Sign In Scheduling