--- description: Review of Caterbook Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Caterbook | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Hotel Management Software](/directory/4504/hotel-management/software) > [Caterbook](/software/84851/caterbook) # Caterbook Canonical: https://www.softwareadvice.co.nz/software/84851/caterbook Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/84851/caterbook?page=2) > Caterbook is a cloud-based reservation solution, which assists bed and breakfast, guest houses, serviced apartments and hotels with room booking and billing. Key features include customer management, deposit handling, quotation, electronic point-of-sale and notifications. The application helps supervisors manage occupancy, set up price ranges and sync the availability with the calendar. Its channel management module helps update rate plans on various online listing sites such as Booking.com and Expedia, allowing teams to generate marketing reports. Additionally, staff members can calculate and adjust tariff rates based on parameters such as customer type, time, day and more. Caterbook integrates with in-house payment gateway Caterpay, enabling customers to add credit cards, make payments and generate invoices in real-time. The solution is available on a monthly subscription and support is provided via phone, email and documentation. > > Verdict: Rated **5.0/5** by 28 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 28 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Caterbook - **Founded**: 2005 ## Commercial Context - **Starting Price**: £70.00 - **Pricing model**: Other (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Gibraltar, Guernsey, Ireland, Isle of Man, Jersey, Malta, United Kingdom ## Features - Access Controls/Permissions - Accounting - Activity Dashboard - Alerts/Notifications - Availability Management - Billing & Invoicing - Billing Rate Management - Booking Management - Booking Notes - Built-in Accounting - CRM - Calendar Management - Calendar Sync - Catering Management - Channel Analytics - Channel Management - Credit Card Processing - Customer Database - Customer History - Customer Support ## Integrations (4 total) - Epos Now - OpenKey Front Desk - RoomPriceGenie - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Hotel Management Software](https://www.softwareadvice.co.nz/directory/4504/hotel-management/software) ## Related Categories - [Hotel Management Software](https://www.softwareadvice.co.nz/directory/4504/hotel-management/software) - [Hotel Front Desk Software](https://www.softwareadvice.co.nz/directory/671/front-desk/software) - [Hotel Channel Management Systems](https://www.softwareadvice.co.nz/directory/4345/hotel-channel-management/software) - [Channel Management Software](https://www.softwareadvice.co.nz/directory/256/channel-management/software) - [Online Booking Systems](https://www.softwareadvice.co.nz/directory/432/reservation/software) ## Alternatives 1. [Yanolja Cloud Solution Property Management System (PMS)](https://www.softwareadvice.co.nz/software/11628/ezee-absolute) — 4.6/5 (405 reviews) 2. [Sirvoy](https://www.softwareadvice.co.nz/software/156859/sirvoy) — 4.7/5 (301 reviews) 3. [ResNexus](https://www.softwareadvice.co.nz/software/3094/resnexus) — 4.8/5 (431 reviews) 4. [Little Hotelier](https://www.softwareadvice.co.nz/software/140581/littlehotelier) — 4.0/5 (224 reviews) 5. [Stayflexi](https://www.softwareadvice.co.nz/software/412632/stayflexi) — 4.7/5 (163 reviews) ## Reviews ### "A very happy customer\!" — 5.0/5 > **Kylie** | *23 June 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Caterbook is extremely easy to navigate and is value for the money compared to competitors. I often use the Customer Support and my issues are always resolved quickly and efficiently. It is the best hotel management system we've used. > > **Cons**: Caterbook are often updating the system so whenever we have found any 'cons' generally they are then modified. > > Super happy with the service and efficiency of the system and the support team. It was an easy transition, and the online tutorials are really helpful for training new staff. ----- ### "We have used Caterbook for years - give it a try\!" — 5.0/5 > **Emma** | *13 November 2025* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Caterbook has helped our business to manage, keep track and spot trends to ensure we get the best use out of our rooms and advertising spend for a number of years. The emails that we can send to guests are professional and can be personalised and amended to suit. Whenever we have had had call to contact customer support they have been incredibly helpful and patient (especially for those of us who are not as tech savvy as others\! ) The reports make comparing year on year differences simple. Overall Caterbook has been great for us as a business. > > **Cons**: We wish there was a linked table management and PLU system as integration of all 3 would be a massive help to us. > > Caterbook has truly been helpful to our business and continues to provide us with a reliable , accurate, helpful hotel management system day in day out, all available from anywhere in the world. ----- ### "Caterbook review" — 5.0/5 > **Tracey** | *2 November 2024* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: I like the simplicity whilst still offering loads of features, and also having direct contact with the staff who happily welcome feedback and more often that not, act on it with the updates > > **Cons**: When applying my pricing, the screen looks overwhelming, so would be great to be able to break up the screen like a calendar view > > Very positive overall experience, great to deal with ----- ### "Great software with great support\!" — 5.0/5 > **Glen** | *23 June 2026* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Caterbook connects brilliantly with all of our OTA's, it's easy to use, great value and the customer support is second to none. > > **Cons**: Nothing, we are very happy with Caterbook. Our entire team from full time managers to part team front of house staff find it easy to use. > > We have been using Caterbook for years with our 22 bedroom hotel. The team were very helpful getting it all set up and the platform has only improved over the years with the introduction of new features. ----- ### "castlemead & caterbook" — 5.0/5 > **lorna** | *18 June 2026* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Caterbook is a superb product designed and run by people whom understand the business as well as the technology . We used 3 other systems before and this is head and shoulders above the rest > > **Cons**: nothing its is really straight forward, well set out and easy to train staff on Layout self-explanatory > > Excellent contact and feed back , cannot recommend highly enough . Just had an issue with Expedia and the support we have received has been second to none ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/84851/caterbook?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/84851/caterbook) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data