About Deputy

Deputy is a robust workforce management software solution designed to streamline various HR processes, including employee scheduling, timesheets, compliance management, and HR tasks. With a user-friendly interface, Deputy aims to simplify the complexities of managing a workforce by offering a comprehensive set of features that cater to businesses of all sizes and industries worldwide. The platform facilitates the hiring and retention of team members by providing tools and resources that guide managers through the entire hiring process. From posting jobs to onboarding new employees, Deputy offers a seamless and organized approach to recruitment and engagement. By centralizing HR documents and tracking employee engagement with Shift Pulse, businesses can enhance their HR operations and foster a positive work environment. One of Deputy's key strengths is its employee scheduling feature, which allows users to create smart schedules in just a few clicks. Managers can efficiently assign shifts, swap schedules, and keep labor costs under budget, ultimately optimizing workforce productivity and profitability. Through the platform, businesses have saved significant amounts on labor costs by ensuring the right people are in the right places at the right times. Compliance management is another area where Deputy excels, helping businesses avoid costly payroll mistakes and ensuring adherence to local, state, and federal labor laws. By recording accurate timesheets and managing compliance within a unified platform, Deputy empowers businesses to operate confidently without the fear of regulatory violations. Deputy's reach extends globally, with usage in over 100 countries and support for 365,000 workplaces, benefiting over 14 million shift workers. The platform's seamless integration capabilities enable businesses to link Deputy with their existing software systems through an open API, enhancing operational efficiency and data flow across platforms. In addition to its workforce management functionalities, Deputy also offers features such as auto scheduling, demand forecasting, task management, leave management, and workplace communication. The platform's mobile app enables users to access key features on-the-go, promoting flexibility and convenience in managing workforce operations. Businesses of all sizes, from small enterprises to large-scale operations, can leverage Deputy's suite of tools and resources to thrive in their respective industries. The platform caters to diverse sectors, including agriculture, call centers, healthcare, hospitality, manufacturing, retail, and more, showcasing its versatility and adaptability across various business verticals. For businesses seeking to explore Deputy's offerings, the platform provides pricing options that include a Free Starter Plan, Premium packages, and additional pricing tiers tailored to different business needs. By taking advantage of the product tour, businesses can discover the full range of features available and how they can benefit from leveraging Deputy's workforce management solutions. Overall, Deputy stands out as a reliable and comprehensive workforce management software solution, dedicated to improving the world of work one shift at a time. With its focus on simplifying employee scheduling, enhancing compliance management, and empowering businesses to operate efficiently and effectively, Deputy serves as a valuable tool for organizations looking to optimize their workforce management processes and drive business success.
Deputy Software - Deputy workforce management
Deputy Software - With Deputy users can create new shift structures instantly, drag & drop existing schedules, or use auto-scheduling to create optimized, legally compliant schedules with a single click.
Deputy Software - Deputy makes it simple for employees to clock in and out from any device, with geolocation capture and facial recognition. Streamline timesheets and attendance records, seamlessly export to payroll.
Deputy Software - Deputy integrates with your Point of Sale, HR & Payroll Providers.
Deputy video
Deputy Software - Deputy workforce management - thumbnail
Deputy Software - With Deputy users can create new shift structures instantly, drag & drop existing schedules, or use auto-scheduling to create optimized, legally compliant schedules with a single click. - thumbnail
Deputy Software - Deputy makes it simple for employees to clock in and out from any device, with geolocation capture and facial recognition. Streamline timesheets and attendance records, seamlessly export to payroll. - thumbnail
Deputy Software - Deputy integrates with your Point of Sale, HR & Payroll Providers. - thumbnail

Deputy pricing

Deputy does not have a free version but does offer a free trial. Deputy paid version starts at US$6.00/month.

Starting Price:
US$6.00/month
Free Version:
No
Free trial:
Yes

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Deputy Reviews

Overall rating

4.6
Write a Review!

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.5
Customer Support
4.5
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All Deputy Reviews

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742 reviews
Jessica
Jessica
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4.0
Reviewed on 12/09/2023

Deputy facilitates employee scheduling

Having a nearby application that makes use of our technology makes it all the more valuable. In particular, the team's knowledge opportunities for Vice customers are fantastic. I consider the time and effort invested learning and mastering Deputy to be worthwhile, even if I am already an advanced user.

Pros

Other scheduling tools I've tried were either impractical or too difficult to learn and utilize. Deputy is the best scheduling software I have used, and I have tried a few. It's easy to get the hang of, navigate, and succeed in.

Cons

Turns off the door/window alarm. This quality is unnecessary, and the numerous safety precautions might be frustrating. Alter the range of colors available inside the span. The app's request and route customization features are user-friendly.

Pawel
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
4
Customer Support
4

4.0
Reviewed on 15/12/2024

Solid choice for scheduling staff

Overall the software worked fine and the team got used to it quite quickly

Pros

The UI seems to be quite good and the core functions are working fine.

Cons

I think some functionality could be improved

Katy
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
2
Ease of Use
1
Customer Support
1

2.0
Reviewed on 4/12/2024

Not Recommended for Remote Workforces

To be clear, Deputy is a lower-cost platform. We also selected this platform in a time crunch, so some of the things we've found most challenging would likely have been discovered in a due diligence process had we had more time. That can't be blamed on Deputy. However, the support (or lack thereof) and the constant glitches that no one can explain are just exhausting and I would absolutely pay more for a system that performed this basic functionality more reliably.

Pros

Deputy is a low-cost platform that provides a good amount of customization. As a multi-state employer, it was important for us to have timecard attestations that were customizable to ensure we were covering our bases for all State laws, and Deputy was one of the few platforms that we found that enabled us to customize that feature. There are a good amount of built-in features like State pay rules that help ensure compliance, as well.

Cons

Deputy is built for operations with physical locations - retail, food service, etc. We learned quickly that our remote workforce across multiple timezones created the need for multiple workarounds - for example, in order to schedule our support team in their local timezone, we had to create "areas" like Support EST, Support PST and so on. This makes creating a schedule a nightmare. The customer support from Deputy is honestly some of the worst I've ever encountered. Everything is chat/email based, you can't get anyone on the phone and their entire support function is offshored, so I find myself having to explain things repeatedly, and often end up without a resolution.

Alternatives Considered

BambooHR and Justworks

Reasons for Switching to Deputy

The ability to create customized timesheet attestation statements which were a requirement for our Legal & Compliance team.
Amile
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 18/01/2025

Useful for SMES like restaurants, Agencies, seller shops, Gyms etc.

Deputy is very useful specially for business who has a casual employees, contractors or under agencies with shift to shift pay basis. You can manage your people wisely from the term itself, deputy rostering management.

Pros

Deputy links timesheets to payroll system. Also, you can keep track with lates, absences, time offs, and most importantly the timesheet approvals before finalising shifts for payroll.

Cons

I didn’t like the view of the scheduling if you have multiple locations or areas. But it’s very minimal. The prior view before the latest update was better in my own perspective. Also, I didn’t like the leave options available to manually input the times starts and ends, instead of just inputting the total hours of the day.

Moran
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 5/01/2025

The best shift coordinator, guarantees many solutions to ensure the continuity of workflow

Pros

Deputy, with its user-friendly interface, simplifies shift scheduling. I loved how it ensures that all team members adhere to the approved schedule, each member can easily view the active schedule and follow up on any urgent updates. Deputy ensures that workflow continues smoothly when rescheduling, allowing us to avoid tasks being affected, and find alternative solutions to achieve the required compliance.

Cons

Some crashes occur that prevent the full active schedule from being displayed at once, it may require reloading the page more than once to resolve the issue.

Sunil
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4.0
Reviewed on 11/12/2024

Easy to use and efficient for staff rostering - Deputy

Overall, easy to use and efficient for daily operations because of interface, and real-time updates.

Pros

User friendly interface! Aesthetically pleasing! Not too cluttered!

Cons

Lack of customer service support, along with few customization options, and lack of accessibility features!

Alexandra
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 17/12/2024

Long term deputy user

Excellent. Had it for 6 years - wouldn’t use anything else

Pros

Easy scheduling
Links to accounting
Calculates sales vs staff time.

Cons

Holiday accruals don’t always match up and can be difficult to fix

Michael
  • Industry: Construction
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
3
Ease of Use
5
Customer Support
5

5.0
Reviewed on 20/12/2024

Deputy review

Pros

Easy to use, clear layout. Regularly updated

Cons

Deputy lacks some aspects within my industry that other apps have

Andy
  • Industry: Recreational Facilities & Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 30/01/2025

Great product for scheduling your team!

Pros

It is easy for us to setup schedules but also equally easy for our workers to set their unavailability for our scheduling.

Cons

There really isn't anything that I dislike about it. It is very easy to use.

Miranda
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 1/02/2025

Highly recommended, deputy is awesome for shift scheduling

I love that there is an app, very user friendly !

Pros

I liked how the shifts are easy to pick up, and you can remove yourself from a shift with ease.

Cons

I have no complaints, I wish every company used Deputy.

Nathalie
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 15/03/2024

Deputy - The Best Online Clock-in System!

I loved using Deputy every day. What's not to love? Everything is laid out for you in a very simple, yet pleasing design. You can clearly see your schedule and any upcoming time off. Clocking in and out is super simple as well. I loved using Deputy at every company which was smart enough to implement it!

Pros

I love the easy-to-use layout. It's super user-friendly making it truly a no-brainer to navigate and use daily.

Cons

Honestly, I loved Deputy and had no issues with it. My complaint is that my company stopped using Deputy and switched to an inferior time-keeping system. Deputy was much better.

Gina
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 5/08/2024

Great for freelance work

I use this for my freelance position and it helps me manage out everything for my month

Pros

I get the sheets very fast and easy to understand

Cons

When you first start using it it’s seems very overwhelming

Omar
  • Industry: Food & Beverages
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 6/09/2024

Deputy Review

My overall experience with Deputy was that it was easy to see my shifts, and clock in when I got to work

Pros

What I liked most about Deputy is the way that you were able to pick up shifts. It made it very easy to see what was available, and sign up!

Cons

There was nothing that stood out to me as excessively bad about Deputy.

Thomas
  • Industry: Utilities
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 22/02/2024

Great Product

Pros

Easy to use and mobile friendly, great application for scheduling

Cons

Missing a help feature that is easy to navigate

Sonia
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 14/09/2023

Deputy

Overall I like this tool a lot, as it fulfils our needs and it is very user-friendly.

Pros

There are different view options of the schedule, so can be switched according to one's needs. The exportable reports are a nice feature, as these need to be viewed and stored by other people with no access to the tool. Shifts are clearly separated, so that any gaps can be filled in.

Cons

No place in the person's shift itself to mark the night working hours.

Nerissa
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
2

3.0
Reviewed on 16/07/2024

Experience of using Deputy

Pros

All the steps look very straightforward and easily to handle.

Cons

Not much assistance after becoming a client

Yuri
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 1/09/2023

A very good product!

Pros

I like the way you can switch between week, two weeks and a month in the schedule, also the way you request leaves and absence in general, it's very easy to work with the software. Also the location log in tracking is a great feature.

Cons

I have not found anything the bothers me in the software so far.

Verified Reviewer
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 19/05/2023

20+ in management and my fave to date!

Pros

The ease of scheduling and adding new patients.

Cons

The crashing and slowness of the processing.

Ali
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 24/05/2023

Easy to use and time saving

Great system, easy mobile use, lot's of features with great support. I would definitely recommend it to anyone with a small to large business that wants to manage their workforce with ease.

Pros

Ease of use with a growing workforce, saves managers time and the business money

Cons

There is nothing really that we don't like. It is so easy and practical

Aidan
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
0

5.0
Reviewed on 24/07/2023

Deputy for rostering and payroll is effective and efficient

Deputy has helped with simplifying rostering, award interpretation, communicating business essential info to staff, payroll, and recording staff details. Not everything is 100% perfect, but I've yet to come across a better integrated solution.

Pros

Award interpretation takes the guesswork out of paying employees correctly. Notifications when awards update makes it easy to keep up to date with rates and penalties.Rostering is simple, and allows staff to attempt to cover their own shifts is required.

Cons

Some auto shift creation functions could be easier to set up I guess

Hana
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/05/2023

User friendly product

Haven't had any issues as it is user friendly overall

Pros

Very user friendly, easy to set up and draw reports

Cons

Sometimes it is difficult to see what period you have selected

Catherine
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4.0
Reviewed on 25/05/2023

It works

Pros

It's good for tracking exactly how long you've been working, and showing who else in the organisation is working or on break.

Cons

Editing annual leave requests is almost impossible and it doesn't give the requester an opportunity to cancel the leave if they no longer need it.

Paula
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

5.0
Reviewed on 6/12/2023

Deputy helps me keep track of my work schedule and clock in and out easily.

Pros

Easy to use and convenient for managing shifts, timesheets, and communication.

Cons

Occasional glitches with the mobile app and limited reporting features.

Amy
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 25/05/2023

Great Product

Pros

Scheduling and product is very user friendly. I love the mobile access especially when I am out of the office. The timesheets are very easy to use. Set up is extremely easy.

Cons

#1 complain is Deputy does not notify the admin when a scheduled person drops their shift.

Karina
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

5.0
Reviewed on 24/05/2023

Makes life easier

Pros

Deputy enables a communication path between myself and all my staff easily and efficiently.

Cons

Nothing. It’s fantastic. I love all the features

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