About Deputy









Deputy pricing
Deputy does not have a free version but does offer a free trial. Deputy paid version starts at US$6.00/month.
Alternatives to Deputy
Deputy Reviews
Feature rating
All Deputy Reviews

- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Deputy facilitates employee scheduling
Having a nearby application that makes use of our technology makes it all the more valuable. In particular, the team's knowledge opportunities for Vice customers are fantastic. I consider the time and effort invested learning and mastering Deputy to be worthwhile, even if I am already an advanced user.
Pros
Other scheduling tools I've tried were either impractical or too difficult to learn and utilize. Deputy is the best scheduling software I have used, and I have tried a few. It's easy to get the hang of, navigate, and succeed in.
Cons
Turns off the door/window alarm. This quality is unnecessary, and the numerous safety precautions might be frustrating. Alter the range of colors available inside the span. The app's request and route customization features are user-friendly.
- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Solid choice for scheduling staff
Overall the software worked fine and the team got used to it quite quickly
Pros
The UI seems to be quite good and the core functions are working fine.
Cons
I think some functionality could be improved
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Not Recommended for Remote Workforces
To be clear, Deputy is a lower-cost platform. We also selected this platform in a time crunch, so some of the things we've found most challenging would likely have been discovered in a due diligence process had we had more time. That can't be blamed on Deputy. However, the support (or lack thereof) and the constant glitches that no one can explain are just exhausting and I would absolutely pay more for a system that performed this basic functionality more reliably.
Pros
Deputy is a low-cost platform that provides a good amount of customization. As a multi-state employer, it was important for us to have timecard attestations that were customizable to ensure we were covering our bases for all State laws, and Deputy was one of the few platforms that we found that enabled us to customize that feature. There are a good amount of built-in features like State pay rules that help ensure compliance, as well.
Cons
Deputy is built for operations with physical locations - retail, food service, etc. We learned quickly that our remote workforce across multiple timezones created the need for multiple workarounds - for example, in order to schedule our support team in their local timezone, we had to create "areas" like Support EST, Support PST and so on. This makes creating a schedule a nightmare. The customer support from Deputy is honestly some of the worst I've ever encountered. Everything is chat/email based, you can't get anyone on the phone and their entire support function is offshored, so I find myself having to explain things repeatedly, and often end up without a resolution.
Reasons for Switching to Deputy
The ability to create customized timesheet attestation statements which were a requirement for our Legal & Compliance team.- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Useful for SMES like restaurants, Agencies, seller shops, Gyms etc.
Deputy is very useful specially for business who has a casual employees, contractors or under agencies with shift to shift pay basis. You can manage your people wisely from the term itself, deputy rostering management.
Pros
Deputy links timesheets to payroll system. Also, you can keep track with lates, absences, time offs, and most importantly the timesheet approvals before finalising shifts for payroll.
Cons
I didn’t like the view of the scheduling if you have multiple locations or areas. But it’s very minimal. The prior view before the latest update was better in my own perspective. Also, I didn’t like the leave options available to manually input the times starts and ends, instead of just inputting the total hours of the day.
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
The best shift coordinator, guarantees many solutions to ensure the continuity of workflow
Pros
Deputy, with its user-friendly interface, simplifies shift scheduling. I loved how it ensures that all team members adhere to the approved schedule, each member can easily view the active schedule and follow up on any urgent updates. Deputy ensures that workflow continues smoothly when rescheduling, allowing us to avoid tasks being affected, and find alternative solutions to achieve the required compliance.
Cons
Some crashes occur that prevent the full active schedule from being displayed at once, it may require reloading the page more than once to resolve the issue.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Easy to use and efficient for staff rostering - Deputy
Overall, easy to use and efficient for daily operations because of interface, and real-time updates.
Pros
User friendly interface! Aesthetically pleasing! Not too cluttered!
Cons
Lack of customer service support, along with few customization options, and lack of accessibility features!
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Long term deputy user
Excellent. Had it for 6 years - wouldn’t use anything else
Pros
Easy scheduling
Links to accounting
Calculates sales vs staff time.
Cons
Holiday accruals don’t always match up and can be difficult to fix
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Deputy review
Pros
Easy to use, clear layout. Regularly updated
Cons
Deputy lacks some aspects within my industry that other apps have
- Industry: Recreational Facilities & Services
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Great product for scheduling your team!
Pros
It is easy for us to setup schedules but also equally easy for our workers to set their unavailability for our scheduling.
Cons
There really isn't anything that I dislike about it. It is very easy to use.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Highly recommended, deputy is awesome for shift scheduling
I love that there is an app, very user friendly !
Pros
I liked how the shifts are easy to pick up, and you can remove yourself from a shift with ease.
Cons
I have no complaints, I wish every company used Deputy.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Deputy - The Best Online Clock-in System!
I loved using Deputy every day. What's not to love? Everything is laid out for you in a very simple, yet pleasing design. You can clearly see your schedule and any upcoming time off. Clocking in and out is super simple as well. I loved using Deputy at every company which was smart enough to implement it!
Pros
I love the easy-to-use layout. It's super user-friendly making it truly a no-brainer to navigate and use daily.
Cons
Honestly, I loved Deputy and had no issues with it. My complaint is that my company stopped using Deputy and switched to an inferior time-keeping system. Deputy was much better.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Great for freelance work
I use this for my freelance position and it helps me manage out everything for my month
Pros
I get the sheets very fast and easy to understand
Cons
When you first start using it it’s seems very overwhelming
- Industry: Food & Beverages
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Deputy Review
My overall experience with Deputy was that it was easy to see my shifts, and clock in when I got to work
Pros
What I liked most about Deputy is the way that you were able to pick up shifts. It made it very easy to see what was available, and sign up!
Cons
There was nothing that stood out to me as excessively bad about Deputy.
- Industry: Utilities
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great Product
Pros
Easy to use and mobile friendly, great application for scheduling
Cons
Missing a help feature that is easy to navigate
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Deputy
Overall I like this tool a lot, as it fulfils our needs and it is very user-friendly.
Pros
There are different view options of the schedule, so can be switched according to one's needs. The exportable reports are a nice feature, as these need to be viewed and stored by other people with no access to the tool. Shifts are clearly separated, so that any gaps can be filled in.
Cons
No place in the person's shift itself to mark the night working hours.
- Industry: Retail
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Experience of using Deputy
Pros
All the steps look very straightforward and easily to handle.
Cons
Not much assistance after becoming a client
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
A very good product!
Pros
I like the way you can switch between week, two weeks and a month in the schedule, also the way you request leaves and absence in general, it's very easy to work with the software. Also the location log in tracking is a great feature.
Cons
I have not found anything the bothers me in the software so far.
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
20+ in management and my fave to date!
Pros
The ease of scheduling and adding new patients.
Cons
The crashing and slowness of the processing.
- Industry: Sports
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Easy to use and time saving
Great system, easy mobile use, lot's of features with great support. I would definitely recommend it to anyone with a small to large business that wants to manage their workforce with ease.
Pros
Ease of use with a growing workforce, saves managers time and the business money
Cons
There is nothing really that we don't like. It is so easy and practical
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Deputy for rostering and payroll is effective and efficient
Deputy has helped with simplifying rostering, award interpretation, communicating business essential info to staff, payroll, and recording staff details. Not everything is 100% perfect, but I've yet to come across a better integrated solution.
Pros
Award interpretation takes the guesswork out of paying employees correctly. Notifications when awards update makes it easy to keep up to date with rates and penalties.Rostering is simple, and allows staff to attempt to cover their own shifts is required.
Cons
Some auto shift creation functions could be easier to set up I guess
- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
User friendly product
Haven't had any issues as it is user friendly overall
Pros
Very user friendly, easy to set up and draw reports
Cons
Sometimes it is difficult to see what period you have selected
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
It works
Pros
It's good for tracking exactly how long you've been working, and showing who else in the organisation is working or on break.
Cons
Editing annual leave requests is almost impossible and it doesn't give the requester an opportunity to cancel the leave if they no longer need it.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Deputy helps me keep track of my work schedule and clock in and out easily.
Pros
Easy to use and convenient for managing shifts, timesheets, and communication.
Cons
Occasional glitches with the mobile app and limited reporting features.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Great Product
Pros
Scheduling and product is very user friendly. I love the mobile access especially when I am out of the office. The timesheets are very easy to use. Set up is extremely easy.
Cons
#1 complain is Deputy does not notify the admin when a scheduled person drops their shift.
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Makes life easier
Pros
Deputy enables a communication path between myself and all my staff easily and efficiently.
Cons
Nothing. It’s fantastic. I love all the features