About Time Doctor

Time Doctor is a cloud-based time tracking and management solution used by businesses for monitoring workforce productivity. It offers tools for time tracking, web activity monitoring, payroll management and reporting. Time Doctor lets users enter time spent on each project and calculate their billable and nonbillable working hours. The screen monitoring feature reports on employee activity via screenshot captures. The solution can also help users to keep track of the time spent on chats, meetings, calls, internet usage and other activities. The payroll functionality allows businesses to record employee working hours and generate weekly and monthly payslips. A mobile app is available Android and iOS devices and the platform also integrates with various project management and accounting software including JIRA, Salesforce, Basecamp and Slack. The solution is available on a per user per month subscription basis and offers multilingual customer support via email, phone, live chat and online help desk.
Time Doctor Software - The Day view shows a timeline of each user's day, such as when they worked on a particular task and when they took breaks, as well as their start and end times. This report also shows who’s online and working, and who’s on break.
Time Doctor Software - Weekly, Daily, and real-time notifications are available in Time Doctor.
Time Doctor Software - This report shows you if a user was Present, Absent, Partially Absent, or Late for their shift. You can filter the report to show only users who have shifts or show only those who were absent or late.
Time Doctor Software - Interactive desktop app to manage time, projects and tasks your way, with non-intrusive software built to help your teams work better.
Time Doctor Software - Interactive desktop app to manage time, projects and tasks your way, with non-intrusive software built to help your teams work better.
Time Doctor video
Time Doctor Software - The Day view shows a timeline of each user's day, such as when they worked on a particular task and when they took breaks, as well as their start and end times. This report also shows who’s online and working, and who’s on break. - thumbnail
Time Doctor Software - Weekly, Daily, and real-time notifications are available in Time Doctor. - thumbnail
Time Doctor Software - This report shows you if a user was Present, Absent, Partially Absent, or Late for their shift. You can filter the report to show only users who have shifts or show only those who were absent or late. - thumbnail
Time Doctor Software - Interactive desktop app to manage time, projects and tasks your way, with non-intrusive software built to help your teams work better. - thumbnail
Time Doctor Software - Interactive desktop app to manage time, projects and tasks your way, with non-intrusive software built to help your teams work better. - thumbnail

Time Doctor pricing

Time Doctor does not have a free version but does offer a free trial. Time Doctor paid version starts at US$8.00/month.

Starting Price:
US$8.00/month See pricing details
Free Version:
No
Free trial:
Yes

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Time Doctor Reviews

Overall rating

4.5
Write a Review!

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.5
Customer Support
4.4
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All Time Doctor Reviews

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532 reviews
Ryan
Ryan
  • Industry: Graphic Design
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 14/08/2021

Best Time Tracking Software for In-House and Remote Employees

We at Fullstop360 are totally satisfied with the overall performance of Time Doctor. It is good for time-tracking, task-management, timesheets, poor time use, web & app usage, attendance, and payroll etc.

Pros

I have given Time Doctor 10 out of 10 as I simply love it. We have been using it for more than 4 years and it has proved to be a great tool to manage the in-house and remote employees. It is pretty convenient to install and work with. It allows to track time and improve productivity. It gives your complete control over your work. The effective reporting system helps you to figure out a better use of your time. It provides browsing history, top website, and poor management of time. In the capacity of an HR Manager, I use Time Doctor to mark employee attendance. You can check time-in and time-out and total work hours of your team members. It shares employee activity by sending screenshots. I also get help in managing the payroll. There's another cool option that TD allows to manually edit time. Sometimes, people forget to start Time Doctor and then approach me to adjust their times. In all reality, you can do a lot of cool things to manage your team and work.

Cons

The only con that I observed as a user is the 'display of activity bar'. It stays on top and sometimes becomes quite irritating. There's an option to hide it but the chances that sometimes you forget to turn Time Doctor on. Likewise, the breaktime monitor is a bit irritating. When you're busy in a though process and staring on your screen but you have not moved your mouse or touched the keyboard, Time Doctor will assume that you're gone for a break. I don't know how to fix it but it would be really cool if there's some sort of a sensor.

Verified Reviewer
  • Industry: Oil & Energy
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 8/04/2024

Great time manager

In the development of our software operations, we have a conventional and specific production line, the program has given us a broader look at what we should improve to reduce time costs and expand production, it has been very helpful in this sense and it has been worth every peso that we approved of acquisitions.

Pros

It is easy to use, it allows us to keep track of the time in each software development task that we need to take into account, it gives us data to be able to optimize the tasks, it has a very good development in this sense and that is why we love using it.

Cons

Nothing, so far everything has been fine with the program, technically it has been very constant, so far we have not received delays and we have not lost any.

Response from Time Doctor

Thank you for your wonderful review! We're pleased to hear you're satisfied with Time Doctor. If you have any further feedback or suggestions, please don't hesitate to reach out!

Replied 5/08/2024
Paige
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

5.0
Reviewed on 17/10/2024

Saves money and time!

It has been an amazing experience and like stated above has saved us money and time. especially in a remote working world it has made our tracking so much easier.

Pros

The Ability to monitor hours, schedules and timesheets for even our remote workers. this has saved us money and also streamlined from our old traditional tracking.

Cons

Customer service takes a couple of days to get back to us.

Verified Reviewer
  • Used Weekly for 2+ years
  • Review Source
Value for Money
2
Features
2
Ease of Use
2
Customer Support
2

1.0
Reviewed on 20/04/2018

It used to be a good product but they now lack on product focus and don't listen to customers.

It helped our company at different stage of it's growth but unfortunately is not listening to its customers anymore

Pros

It has a nice web backend The client made in 2017 has good UX (if only we could use it) It used to have a responsive product team (not anymore)

Cons

- The old client UI (which is the only one that we can use) is not intuitive and buggy. Our team very often complains about this and they don't want to use it.
- A key feature which is blurring the screenshots has been taken away from the new Windows and Mac client but the option to enforce it is still in their web backend. This gives the false expectation that the setting will be respected while it doesn't and this compromise the privacy and *security* of the people using this software as the screenshots can also collect passwords, private keys etc. Neal from support on October 3rd 2017 wrote: "Sorry for the delay but our developer has not finished setting up this feature yet on the new app. I will try to get more feedback on this and see if I could get at least an estimate of when it will be implemented." After more than seven months on 20th of April 2018 he says: "We don't have an ETA yet. All I know is that our development team are currently working on incorporating this feature as we have been pushing them to since this is something available on the old app."

As you can see the answer was not truthful (using the word "finishing" for something that wasn't started). There was also no apology from their side and they didn't write an article warning about this bug which can compromise the security of their users and breach their T&Cs. It's a shame since this company used to care about their customers. I will change the review if they finally act on this.General Comment
It helped our company at different stage of it's growth but unfortunately while growing it seems that it lost its user focus

Response from Time Doctor

Hi

We do apologize if you feel as though you are not treated the way you and your company used to be treated.

While it is true that blurring of screenshot is not yet available in the new app, please do know that you can always use the older app to have this function working perfectly tailored to your needs.

If you need any further assistance though, please do feel free to message us at [email protected]

Replied 1/05/2018
Arturo
  • Industry: Medical Practice
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 30/10/2024

Time doctor! Time tracking machine!

I cannot complain. When it comes about time and activity tracking it is the best.

Pros

Is currently the best tool in the market for time tracking.

Cons

The constant screenshots. I feel like it invades privacy a little bit.

Lizzie
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 13/02/2023

The best time tracking tool I have used so far.

It's been great! It helped us to calculate worked hours and use non-productive apps. Useful when you have people working remotely on different projects.

Pros

I like how easily you can access your team's timeline through different reports (Excel and PDF). As well, how you can categorize the Productive or Non-Productive apps and websites so your team spends time on what it's related to their role.

Cons

The idle time is not very accurate if it's because they are non-productive or because they are on a call. And when trying to get explanations from the Time Doctor Support Team, they don't know if a team member might be using auto-clickers to reduce their idle time or not.

Alternatives Considered

monday.com and Clockify

Reasons for Switching to Time Doctor

Because it had more features that we needed according to our projects and our business.
John
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 24/12/2023

Transparent, economical, time and task tracking software for operations.

Overall a pleasant experience with TimeDoctor including the support given hy its Success Team.

Pros

There’s just a ton of useful features -
1. Time tracking
2. Task tracking
3. URL tracking
4. Screenshots

Cons

None as of the moment - serves it’s purpose!.

Alternatives Considered

Zendesk WFM

Reasons for Switching to Time Doctor

Friendly less complicated interface and dashboards.
Krylle
  • Industry: Consumer Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 22/09/2019

Best Time Tracker Ever!

Great! I never had any problem with Time Doctor so far.

Pros

Time Doctor is the best time tracker ever. Now they have partnered with google and chrome. I can now track my time in any google apps. That is so convenient!

No more wasted time. Thank you Time Doctor!

Cons

I don't think there is. We have never encountered issue so far.

Kristofffer Lloyd
  • Industry: Outsourcing/Offshoring
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 14/09/2019

God for tracking

Everything was smooth and totally satisfied with there service.

Pros

It was easy to use and very convenient, will be sharing to other friends

Cons

Sometimes it crashes but it`s okay, there support always remind us every time there`s updates or maintenance.

Verified Reviewer
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
0

5.0
Reviewed on 7/04/2022

One of the best time trackers on the market

It is a perfect fit for any business that needs time tracking.

Pros

Really easy to use. This motivates the team to often and timely record their work. The reports are easy to read and understand.

Cons

The desktop app is sometimes difficult to install and not always working properly.
Also, to have a longer history, bigger data base for the older entries.

Verified Reviewer
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
5

4.0
Reviewed on 14/09/2020

Good but there's a ton of room for improvement

I'm not really all that excited about the software, I think it can be so much better and I know they are working on great things so that's why I'm hanging around to see what they come up with. For the price point it isn't even that bad, just have to go through other loopholes to make it work which I look forward to not having to do.

Pros

Easy to use & set up (somewhat), easy to add and deactivate users, great white labeling feature it integrates to some software, super accurate.. it shows reports with time tracking down to the last second. It is stealthy and screen capture at randome, it pops ups as a reminder to log back in and get to work, also when visiting a low productivity website like youtube (unless you are a tube marketing that is) it asks if you if that's the website you meant to visit and whether you want to work on it. Customer service is THE BOMB! Super patient and will go to any length to make you happy.

Cons

Reports are not white labeled and poorly formatted so I personally cannot send those and have to create my own based onthe informtion I can get out of the site and so this also makes the whole white labeled a little pointless because I cannot format the email that go out of TD to the clients cannot format reports to be more appealing, the portal isn't too easy to navigate on the client's end and I cannot just send a bill to my clients to pay for my team's work as they review the work for themselves. Screenshots last for as long sd 6 months which I apprecite but I wish I could hit a "paid" and "archive" buttons so that if I want to revisit, I can just go into those archives but they aren't showing when I'm trying to back tracking to see what was the last project a team mate worked on. wording for creating a working schedule and shifts is a little weird to me. It no longer synchs with freshbooks or Quickbooks which are the two accounting software I use (I like to have redundancy in my business, don't judge me lol)

Maria Lenin
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4.0
Reviewed on 21/08/2018

Real Time Monitoring and Accurate Time Use Data for your Remote Workers

Pros

With the latest technology, more effective collaborative tools have been developed to address the difficulties and disadvantages of hiring remote workers. Virtual Assistants are in demand helping companies Worldwide produce more and better results for a low cost. Most remote workers and Virtual Assistants are paid by the hour and with Time Doctor, the management can track their employees real work status and productivity time. The features are designed to monitor the agent's screens and open tabs to ensure that the workers are doing work related tasks and opening company approved sites. Dashboard shows agent status where a Green circle beside the users name- means the person is working, if red, means the person is not working or on break At the end of the day, a report on accurate time usage can be viewed. Data gives the total of hours worked. It also shows the different tasks and how much time spent per task. You can select total hours worked per day, week, or per month.
What I like about Time Doctor is that it provides agent screenshots every 9 minutes. It also shows if there is a low activity period.

Cons

Most benefits and advantages are for employers and management with the reports and actual agent status and work hours. However, the agent's Time Doctor Application / Dashboard is not easy to manage and use. Integration to company's accounting and company provided software can be complicated. For every task accomplished it should also be made available in their time doctor application. Agent should identify which task he/she is currently working on that particular hour by providing notes per hour after selecting which task category it belongs. Agents however can save permanent tasks instead of typing them saving them more time by just clicking on the saved task before he or she starts working.

Alain Jove
Alain Jove
  • Industry: Telecommunications
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4.0
Reviewed on 7/01/2021

Productivity tracked with ease

Overall, this is very handy and it does what it is supposed to do - which is tracking productivity in this work from home setup.

Pros

Due to COVID, we were forced to work from home and monitoring our work activity is conveniently done with this app. Although it kind of looks old school in its interface, I don't mind because it is lightweight, it is efficient in tracking browser and screen activity when it's active with you not even noticing your screen already captured, doesn't create lag time and transparent with its screen captures as you can easily log in to your account with the email associated to the time doctor account and see the screenshots captured whether you are a basic or an admin user. The last part is very important as privacy should be a priority specially nowadays when hacking has become rampant.

Cons

The reason why I rated it only eight for recommending it to others is because you'd have to make changes to the settings as the default is launching on startup. And I don't want it snooping around and doing screenshots if it's off work hours, and people tend to forget about this and some might not even be aware about this part of the settings. I also still see it on the system tray even after logging out so I'd have to manually close it every time, which can be a bit annoying. Although it stops screen captures when you're pausing it which is great.

John
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
0

4.0
Reviewed on 7/05/2023

Effective remote management

Time Doctor has helped me understand my own work strengths and weaknesses by showing me how much time I put into each task, project and campaign. Excellent for time management at the user level, as well as the manager level. We have also solved our time capture for remote employees which has created more efficiencies in payroll and better pay period ending cycles.

Pros

The insights into staff performance, being able to pin time to specific projects or work types as well as the efficiency brought to time management and the payroll process is worth of high praise.

Cons

The biggest opportunity is that Time Doctor sometimes seems to be a resource hog and can be slow to load and prone to occasional crashes which means lost time capture. If the employee or manager does not catch this, may result in underpay. The user dashboard is nice but takes you out of your work environment; something more integrated into the workflow tools like a retractable side-panel drawer instead of a web URL you have to visit would be better.

Ishmam
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 12/05/2023

This tool is excellent for effectively tracking work time.

My experience with Time Doctor has been outstanding. The software's ability to generate visual evidence of time allocations is particularly valuable for employers who compensate their team members based on projects or hourly rates, which aligns perfectly with my needs.

Pros

This software is incredibly user-friendly and simple to set up, while also offering exceptional accuracy in tracking. It surpasses any other option I have come across in the market. With its support for multiple platforms, I can conveniently track my work from anywhere and at any time. Moreover, it provides valuable insights into work patterns, offering a deeper understanding of my productivity.

Cons

Personally, I have not encountered any issues with this software. However, a few of my employees and contractors have expressed their concerns about it being perceived as a micromanagement tool. Fortunately, this is not a concern that I share: xD

Konstantyn
  • Industry: Information Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
2

5.0
Reviewed on 18/01/2017

Great tool with minor issues.

Last year TimeDoctor has an issue which is not going to be fixed. The counter is being looped over certain time, and thus the time is being lost. The issues happens 1-2 times per month and usually it can be caught. The bug is clearly seen when you compare your web $ app usage report per day with your timesheet.
The problem is that I have reported them several about this issue, sent them my cache files several times too, and they did nothing about that. They did nothing about that for more than half of the year. Now I met the issue again, they have all the data in their servers (web&app usage report), but they once again ask me for my cache files. Like it is the first time they see the issue.

Also note that their TimeDoctor Lite application consumes a lot of CPU time (20-30% of Core i5 4th gen), but you can install Pro version which is free.

Otherwise the tool is great, easy to use, with a lot of detailed reports.

Pros

It has all required features, and UX is very good. Everything is clear from min 1.

Cons

They have bugs which are not going to be fixed. And their support never tells you that. Asks for your Cache files, more details etc., but not fixing the issue.

Emmanuella
Emmanuella
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4.0
Reviewed on 20/02/2023

Time Doctor Review

Pros

I found the Time Doctor app to be a great asset due to its easy-to-use time tracking capabilities and comprehensive features. With it, I can accurately monitor my work hours and those of my team, set up tasks and projects, and check our progress in real time. It also has a reminder system to help ensure that tasks are completed on schedule, as well as detailed reports to help analyze our performance and find areas for improvement.

Cons

There is nothing to dislike in time doctor as of now

Gladies
  • Industry: Business Supplies & Equipment
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 6/09/2022

Review on Time Doctor

Time Doctor is our trusted time tracking software. I think the management will not make any changes as to how our time logged should be accounted for. We are very reliant on TD, the HR head bases all our activities on TD so it is kind of a part of our family.

Pros

It helps me validate my hours logged to the company I am working for. The software is very customizable depending on the need of the management; it gives a nudge when you are already dozing off while it's running and the option to go back to working or to take a break is very straightforward.

Cons

There's this notification that I should log off TD to do a software update I guess which annoys me especially when I am engrossed working and my time needs to be tracked. But there is an option to run the update while the the tracker is running so it's doable and manageable for me.

Stephanie
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 11/05/2018

Best tool for tracking remote employees. We use it to track work hrs for our team in the...

Pros

Accurate time tracking for tasks and projects
screen shots and app usage is one of my favorite features since it gives you a detailed info on where we spend the most time on our projects
fare pricing and bulk discounts :)
We integrate Time Doctor with asana for seamless task tracking
Love the ability to change time spend on tasks manually in case there is need for it
we get a weekly email with information on how our account is being use
We can also manage and track time with the IOS app

Cons

The desktop app looks a little old school on PC but is works fine.
wish they had a better way to create tasks and mark tasks as completed when these are created inside time doctor, instead of having to delete them once they are done

Response from Time Doctor

Hi Stephanie,

You can actually tick them complete with our most recent app which it Time Doctor version 0.19.9 You can download this new application from our download page at www.timedoctor.com/download.html

It should be this here: http://prntscr.com/jll3vk

Replied 23/05/2018
Rubel
  • Industry: Outsourcing/Offshoring
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 14/10/2020

Very Useful!

So far, I am happy with the services that Time Doctor offers. If you could work on the web and app ratings per projects, that would be wonderful! ;)

Pros

I like the fact that we are able to measure our team's productivity especially that we're currently working remotely due to the pandemic. I have to admit that handling 30-40 staff members is a bit challenging in terms of measuring productivity but with Time Doctor, I don't have to worry about keeping an eye on my team from time to time. Very easy, just pull up the report and there you can see who has worked efficiently and not. I like it!

Cons

I know we have already raised this to Time Doctor but it would be great if there's a way for us to set ratings per project. I'm handling 10-12 projects at the moment and it's very challenging for me to still check regularly their web and app usage just to ensure that I am sending accurate reports to each clients. That's all

Georges
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 5/12/2023

Magical Time Doctor

This software simplifies my life and my work, as well as those of my employees. It's a real ALL-IN-ONE. To be able to manage time efficiently, to keep track of my activities even remotely, all with ease of use and friendly customer support, isn't that magic? I highly recommend this software.

Pros

I like this software. Since I started using it, I've been able to manage my working hours and those of my employees efficiently and productively. I can divide up my time according to tasks and projects, then follow up to ensure that everything is done on time, and keep a record of my activities. The software saves me material, human and financial resources, time and productivity.d

Cons

Lowering the price of the software would be just perfect.

Ruslan
Ruslan
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4.0
Reviewed on 25/08/2018

Must-have for managing remote developers and freelancers

I'm using TimeDoctor for about 6 years across 3 different companies/teams, to manage remote workers. It helps me to track productivity, better estimate certain tasks in the future, and to quickly see when a person is not well-motivated.

Pros

1. It provides the abilities to track time in a really simple way.
2. It provides native applications for all major desktop OS (MacOS, Windows and Linux).
3. It provides the screenshots feature sometimes can really help to understand what's going on.
4. There's a really helpful team behind the product.

Cons

1. They removed GitHub integration.
2. Long and not-seamless sync of tasks with a remote system (I expect such things to work much faster and in background mode)
3. Our Linux developers sometimes experience issues with the app.

Cherry
  • Industry: Cosmetics
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
5

4.0
Reviewed on 5/11/2021

Time Doctor Feedback

Good thing about Time Doctor is that, we can easily monitor how many hours our members spent within that specific task and project, for desktop and laptop users, we can identify if the sites and links they opened were really useful for the company.

Pros

What I like most about Time Doctor is that we can easily monitor the work of our team members and the task that they are currently working on

Cons

The least of this app is that, we can't view in terms of mobile and manual time of the team members. We can't identify if the time they are consuming are really used for work since there are no links and sites provided by the said app but only the time they used for work.

Verified Reviewer
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 27/11/2018

Spent a lot of time researching - Time Doctor won out

After using my own spreadsheet to record my time use for some years, it became cumbersome and there were the inevitable "holes" in my tracking. After researching and using various software packages to track my time I settled on Time Doctor primarily for its ease of use. After using Time Doctor for a number of years I am very satisfied with my choice. Not only does it accurately track my time use but it also helps me to stay "on target" but I'm also able to quote my projects more confidently knowing how long my projects actually take. The entry of tasks is quick and easy; the breakdown of tasks in various reports is also a great benefit.

Pros

Ease of use, timely reminders, concise reports

Cons

Can't think of anything; my overall experience has been very positive and wish more software was as easy to use and as reliable.

Verified Reviewer
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
5
Customer Support
3

5.0
Reviewed on 21/11/2018

Was brilliant until recent changes/improvements..

Up until recently I would have said 'brilliant, what a difference in my life'. Right now I'm looking at other options while I wait for the support team to send emails back and forth..

Pros

I have loved using timedoctor and referred many people to it. It has been amazing in helping me keep a track of time spent on different projects with numerous clients. It was also easy to go back and amend time if I had forgotten to change the activity when starting a call etc. Easy to use on the iPhone app while on the road.

Cons

Help desk and all interactions used to be via chat. That seems to have stopped - sadly!
Recent changes have introduced a number of bugs that have made this month intolerable. I am really frustrated that a tool I had come to rely on so heavily and which has been a crucial part of my business management and billing process is failing.

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