--- description: Review of Recapture Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Recapture | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Multi-Channel eCommerce Software](/directory/4218/multi-channel-ecommerce/software) > [Recapture](/software/82335/recapture) # Recapture Canonical: https://www.softwareadvice.co.nz/software/82335/recapture Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/82335/recapture?page=2) > Recapture is a cloud-based email marketing solution that helps eCommerce businesses. It's built on Magento, Shopify, WooCommerce or Easy Digital Downloads and helps manage abandoned cart issues with audience segmentation and email targeting. Its key features include drag and drop email builder, cart recovery and analytics. The application comes with an email collector popup functionality that allows marketers to create responsive templates, capture addresses and generate reports. The solution allows users to evaluate the abandoned cart rate and revenue collected during a defined time interval. With its live feed module, team members can view a listing of active and potential customers along with ROI gained. Recapture integrates with third-party platforms such as MailChimp and Zapier. With its one-click regeneration feature, executives can connect with customers, send personalized emails and initiate checkout process in a single session. The solution is available on a monthly subscription and support is provided via email. > > Verdict: Rated **4.7/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 10 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Recapture - **Location**: Lone Tree, US - **Founded**: 2015 ## Commercial Context - **Starting Price**: US$29.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Pricing is based on the amount you recover with our service each month. Simple, fair and balanced. Your success is baked into our success. Full pricing details here: https://recapture.io/pricing Additional costs for broadcast email and SMS, based on message send volume. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French, Portuguese, Spanish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 171 more ## Features - API - Abandoned Cart Saver - CAN-SPAM Compliance - Campaign Analytics - Campaign Management - Campaign Scheduling - Click Tracking - Customer Segmentation - Customisable Branding - Customisable Reports - Customisable Templates - Data Import/Export - Discount Management - Drag & Drop - Drip Campaigns - Dynamic Content - Email Campaign Management - Email Marketing - Email Templates - Email Tracking ## Integrations (12 total) - Adobe Commerce - BigCommerce - CartHook - Cratejoy - Easy Digital Downloads - Mailchimp - Managed WooCommerce - Recharge - Restrict Content Pro - Shopify - WooCommerce - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Multi-Channel eCommerce Software](https://www.softwareadvice.co.nz/directory/4218/multi-channel-ecommerce/software) ## Related Categories - [Multi-Channel eCommerce Software](https://www.softwareadvice.co.nz/directory/4218/multi-channel-ecommerce/software) - [eCommerce Software](https://www.softwareadvice.co.nz/directory/4340/ecommerce/software) - [Email Marketing Software](https://www.softwareadvice.co.nz/directory/4697/email-marketing/software) - [Shopping Cart Software](https://www.softwareadvice.co.nz/directory/3953/shopping-cart/software) ## Alternatives 1. [Squarespace](https://www.softwareadvice.co.nz/software/157453/squarespace) — 4.5/5 (3384 reviews) 2. [Omnisend](https://www.softwareadvice.co.nz/software/100592/omnisend) — 4.7/5 (836 reviews) 3. [Framework360](https://www.softwareadvice.co.nz/software/241979/framework360) — 4.9/5 (15 reviews) 4. [TargetBay](https://www.softwareadvice.co.nz/software/302415/targetbay) — 4.9/5 (77 reviews) 5. [Kajabi](https://www.softwareadvice.co.nz/software/335999/kajabi) — 4.4/5 (227 reviews) ## Reviews ### "Fast and easy to set up. Works better than others I tried." — 5.0/5 > **Verified Reviewer** | *25 June 2018* | Recommendation rating: 10.0/10 > > **Pros**: First of all, I LOVED how easy it was to set up and use. I've used similar tools before but they took a lot of fine tuning and setup. Recapture was so much easier. Second, I saw a 10% boost in revenue the first month. Third, the live cart feed is awesome. I know it's not good for my productivity to be watching it, but I do it anyway when I want to see in realtime what's going on. Sometimes, it gives me ideas of what to change or when I might want to make a special offer to someone. Fourth, pricing is based on emails sent. (note that this is also a con because it makes pricing confusing) > > **Cons**: The pricing was a little confusing at first. It's a little hard to know in advance how the number of emails sent map back to recovered revenue, which indicates how much you pay for the product. There are ranges of recovered revenue on their pricing page for guidance but until you start using the software, it's still a bit fuzzy because every store is going to have different average order sizes. That said, you can get started for free and it's cheaper \& better than most of the alternatives that I tried. > > First, I got a 10% boost in revenue the first month. Second, I didn't have to waste time doing a lot of complicated setup to get it working. Basically, it just works in the background and adds to my monthly sales because it brings people back to the site to finish their orders. ----- ### "Recapture made our transition on to its platform easy from our previous ESP platform DotDigital" — 5.0/5 > **Wynton** | *27 April 2022* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: Great Features, Reliability, Price and Tech Support > > **Cons**: As of April 2022, we have no complaints on Recapture. They've met our needs even when they didn't have the features at the moment. ----- ### "Recover Revenue\!" — 3.0/5 > **Dave** | *11 March 2021* | Management Consulting | Recommendation rating: 6.0/10 > > **Pros**: Good tool linked to Shopify for the recovery of abandoned cart items and ensuring emails are sent as reminders. This app helps you recover customer revenue through abandoned cart emails and review reminders. > > **Cons**: Only works with Shopify. Would be good if it was available to more eCommerce tools as needed to set up a Shopify account to operate. > > Overall, very usable and easy to set up and install, especially the settings around when and how frequent emails are sent. ----- ### "Best Magento 2 Extension for Email Marketing and Abandoned Carts" — 5.0/5 > **Ali** | *19 July 2023* | Furniture | Recommendation rating: 10.0/10 > > **Pros**: 1. Easy to integrate: Recapture was very easy to integrate with our Magento 2 store. There was no complicated technical setup required.2. Easily Captures leads3. Schedules and triggers emails for any Magento order event5. Platform is very intuitive and easy to use.6. Easy to set up email campaigns: Recapture is easy to set up email campaigns. I can create and design emails easily and intuitively.7. Great customer support: The customer support team is responsive and helpful.8. Good pricing policy. > > **Cons**: RTL support needs improvement in emails designerMagento order id is missing for successfully recaptured carts in the analytics and the exported report. > > I've tried so many magento 2 extensions for abandoned carts, for scheduling emails, and for sending emails based on order events, and I can say that Recapture has saved me a lot of time, headache, and money to cover all my use cases under one platform. ----- ### "The Best Abandoned Cart Platform We Have Used." — 5.0/5 > **Hanwey** | *28 June 2018* | Recommendation rating: 10.0/10 > > **Pros**: The live cart view gives you a good visual overview of your shopping cart in real time. This helps our Order Processing team prepare for incoming orders. The ability to provide custom messaging to the abandon cart email is great when we want to provide higher/lower discount incentives based on order value. Very easy to read analytics on the dashboard gives you a good idea of best sellers and your campaign success. Lastly, and most importantly, customer support is top notch. Quick responses to queries, quick resolution to cases and an open ear to new suggestions. We have been with recapture for a few years and will continue to work with them. > > **Cons**: The mobile site was lacking in functionality but has been resolved. Would also like to see integration into CRM platforms. > > automated cart abandonment software. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/82335/recapture?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/82335/recapture) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data