--- description: Review of Restolabs Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Restolabs | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Order Management Software](/directory/1730/order-management-system/software) > [Restolabs](/software/81948/restolabs) # Restolabs Canonical: https://www.softwareadvice.co.nz/software/81948/restolabs Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/81948/restolabs?page=2) > Restolabs is a commission-free online ordering system and restaurant growth platform built for restaurants that want to own their customer relationships and drive direct orders without relying on third-party aggregators. It brings together branded online ordering, websites, mobile apps, QR code ordering, delivery management, loyalty, and real-time analytics into a single system, giving restaurants full control over how they sell and engage with their customers. Used by 2,000+ restaurants across 10+ countries, including cafés, coffee shops, pizzerias, and multi-location brands, Restolabs helps businesses drive direct orders and retain ownership of their customer relationships. Restaurants manage pickup, delivery, dine-in, and catering from a single backend, while retaining full ownership of customer data — including customer profiles, order history, and contact details. This enables targeted campaigns, loyalty programs, and repeat orders without third-party dependencies. The platform integrates natively with leading POS systems (Toast, Clover, Square, Revel, PAR/PAR-Brink, Genius, Checkmate, Thrive, Point One, Deliverect), 50+ payment gateways (Stripe, Clover Payments, Square, Authorize.net, FreedomPay, WorldPay, Heartland, USAePay, Element Vantiv, Apple Pay, Google Pay), delivery networks (DoorDash Drive, Uber Direct, GrubHub, Tookan, Relay, Careem, Shipday), and loyalty platforms (Como, Ntouch). The ordering platform supports 10+ languages — including English, Spanish, French, Italian, and Mandarin — making it suitable for multi-region and multi-brand operations. Restolabs also offers a white-label Reseller Partnership Program for restaurant website \& marketing agencies, web design agencies, restaurant technology partners, POS providers, payment platforms, loyalty platforms, and hospitality groups to offer branded online ordering under their own brand. > > Verdict: Rated **4.7/5** by 7 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 7 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Restolabs - **Location**: New York, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: US$55.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Restolabs offers a free trial for 60 days, after which the software is available across 3 pricing tiers as follows: Basic, $69 per month per store Premium: $99 per month per store Enterprise: $199 per month per store - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) - **Supported Languages**: English, French, Italian, Spanish, Traditional Chinese - **Available Countries**: Canada, India, Mexico, United Kingdom, United States ## Features - API - Activity Dashboard - Alerts/Notifications - Customer Accounts - Customer Database - Customisable Branding - Delivery Estimate - Delivery Tracking - Dispatch Management - Electronic Payments - Email Marketing - Food Delivery Dispatching - For Restaurants - Gift Card Management - Kitchen/Menu Management - Live Tracking - Loyalty Program - Menu Builder - Mobile Access - Mobile App ## Integrations (9 total) - Checkmate - Clover - Deliverect - FreedomPay - Genius - Stripe - Thrive - Toast POS - Worldpay for Platforms ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Order Management Software](https://www.softwareadvice.co.nz/directory/1730/order-management-system/software) ## Related Categories - [Order Management Software](https://www.softwareadvice.co.nz/directory/1730/order-management-system/software) - [Retail POS Systems](https://www.softwareadvice.co.nz/directory/4562/retail/software) - [Retail Inventory Management Software](https://www.softwareadvice.co.nz/directory/30/inventory-management-software/software) - [POS Software For Small Business](https://www.softwareadvice.co.nz/directory/456/small-business-pos/software) - [Mobile Point of Sale Systems Software](https://www.softwareadvice.co.nz/directory/1400/mpos/software) ## Alternatives 1. [Restroworks](https://www.softwareadvice.co.nz/software/77505/Restroworks) — 4.9/5 (592 reviews) 2. [Owner.com](https://www.softwareadvice.co.nz/software/397734/owner-com) — 4.6/5 (99 reviews) 3. [Square Point of Sale](https://www.softwareadvice.co.nz/software/374161/square-register-pos) — 4.6/5 (3030 reviews) 4. [Toast POS](https://www.softwareadvice.co.nz/software/4997/toast-pos) — 4.2/5 (551 reviews) 5. [StoreKit](https://www.softwareadvice.co.nz/software/119800/storekit) — 4.9/5 (108 reviews) ## Reviews ### "Absolutely FANTASTIC and GENIOUS online platform - I would give them 10 and not 5 stars" — 5.0/5 > **Cristina** | *22 June 2018* | Oil & Energy | Recommendation rating: 10.0/10 > > **Pros**: Would like to start saying that I'm super intense, demanding and perfectionist person, also this was my very first time setting up an online ordering system. My academic background (MBA) is nothing related to this field and was able to set this up all thanks to the robust design of this software. Customer service was beyond than excellent, He had replied to more than 100 emails that I have sent and always has sorted out my queries Did a research before buying this software and could find anything cheaper or better than RestoLabs > > **Cons**: My password has to be reset two times but I believe there is something wrong with my computer rather than due to the software itself - In overall I don't have any cons for this software. It was a blessing founding RestoLabs Anyone interested can take a look to my website www.greatwcatering.com I was able to have this only thanks to RestoLabs > > Price, very user friendly for people with no previous experience, awesome customer service ----- ### "Restolabes Review" — 4.0/5 > **Weston** | *5 November 2024* | Food & Beverages | Recommendation rating: 7.0/10 > > **Pros**: Their ability to handle large volumes of orders from multiple locations. They also integrate well with our POS and loyalty systems. When issues arise, their customer support has been able to quickly resolve problems. > > **Cons**: The backend of the platform needs some attention. While the functionality is there, performance issues and frequent popups make navigating the backend challenging. > > Overall, we have had a positive experience with Restolabs. While there are things we would change, their ability to integrate with our other platforms and process a high number of orders without issues, has made it a positive and productive relationship. ----- ### "Low cost easy route to extend restaurant reach" — 4.0/5 > **Camille** | *17 April 2024* | Information Technology & Services | Recommendation rating: 3.0/10 > > **Pros**: Excellent support for standard setup as well as good response and engagement on requests for customization. Seamless to add new branches to the business > > **Cons**: Reports are OK but would be nice to export to more formats ----- ### "Value for money and flexible customisation" — 5.0/5 > **Ichi** | *27 May 2019* | Restaurants | Recommendation rating: 10.0/10 > > **Pros**: Inexpensive flat rate is one of the two key factors I'd like to mention. It definitely allows us to manage cash. However, what should be stressed more is the flexible customisation by the support centre, including embedding security badge in the ordering page, adding a day of the week to the top page etc. I am very happy with their system. Highly recommended. > > **Cons**: Being only compatible with Windows PC's (not with android or ios). > > Thanks to the flat rate, we are able to manage cash efficiently. The system works well as expected. Also having a reliable support centre lets us have a peace of mind. ----- ### "Better than great value ... great RESULTS\!" — 5.0/5 > **Jim** | *6 April 2017* | Recommendation rating: 10.0/10 > > **Pros**: Intuitive and easy to use. Great customer support. Very pleased with their ability to provide affordable, customized solutions. I survey my customers frequently and I always get very positive feedback about the ease of their online or mobile ordering experience. > > **Cons**: Can't really think of anything. > > My business has some specific needs, so I looked at multiple options before choosing RESTOLABS, and I definitely made the right choice. Restolabs provides the right mix of templated, "off-the-shelf" solutions to help maintain the right level of value and affordability. But important to my business, they were also able to provide me with some customized solutions that allowed me the best of both worlds - without blowing my entire web budget. They quickly earned my trust and became much more of a partner than a vendor. When they said they could do it, I knew it would be done - and on time. As my needs continue to grow and evolve, Restolabs continues to provide the custom solutions I need - all very timely and affordably. I look forward to Restolabs continuing to help as my business needs continue to grow. I highly recommend them. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/81948/restolabs?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/81948/restolabs) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data