About Mailjet

Mailjet is a cloud-based email automation solution that helps small to large businesses create, manage, send and optimize email marketing as well as transactional emails. The platform offers a drag-and-drop builder that allows users to send personalized communications to customers and monitor in real-time. Primary features of Mailjet include a dedicated workspace, role-based permissions, customizable templates, activity logs, automated workflows, Simple Mail Transfer Protocol (SMTP) relay and scheduling. The platform includes A/B testing that enables users to test and optimize multiple versions of emails with various criteria such as name, subject, content and design. Additionally, it offers email segmentation that allows users to group customers based on name, gender, past purchases, interest and behavior to facilitate sending targeted communication. Mailjet integrates with various third-party applications such as Zapier, Magento, Microsoft Azure, Google Cloud, Segment and Salesforce. The product is available on a per month subscription pricing and support is extended via email, documentation and online helpdesk.
Mailjet Software - Beautiful Email Templates
Mailjet Software - Real-Time Collaboration Tool with Teammates
Mailjet Software - Responsive Emails
Mailjet Software - Track Campaign Performance with Mailjet's Statistics Dashboard
Mailjet Software - Beautiful Email Templates - thumbnail
Mailjet Software - Real-Time Collaboration Tool with Teammates - thumbnail
Mailjet Software - Responsive Emails - thumbnail
Mailjet Software - Track Campaign Performance with Mailjet's Statistics Dashboard - thumbnail

Mailjet pricing

Mailjet has a free version and offers a free trial. Mailjet paid version starts at US$0.00.

Starting Price:
US$0.00
Pricing Details:
Mailjet’s free plan gives you access to major features like unlimited contacts, delivery and analytics dashboards, customer support, APIs and more. Send up to 6000 emails per month. Mailjet’s premium plans offer advanced features like Segmentation, A/B Testing, Email Automation and more. Mailjet works well with structure of all sizes and has a variety of plans for every needs, from Forever Free (6000 emails/month) to Custom Plans. Check https://www.mailjet.com/pricing for full details about Mailjet Pricing.
Free Version:
Yes
Free trial:
Yes

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Mailjet Reviews

Feature rating

Value for Money
4.3
Functionality
4.2
Ease of Use
4.2
Customer Support
4.0
5 reviews of 348 View all reviews
Mark
  • Industry: Market Research
  • Company size: 11-50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/01/2021

Great mailing platform

Easy to setup, I like how they instruct you to setup your mailing domain in an optimal way and guide you through the process.

Pros

The overall design of the platform as well as the email builder is one of the best i've seen. It makes it possible for even novice users to design templates and send email campaigns.

Cons

Price is a bit high compared to some open source and self hosted options like OemPro but for a SASS product its still pretty good.

Alexandra
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
0

4
Reviewed on 30/06/2021

A good software but with some flaws

So far, given we can fix the issues in connecting to our custom domain, we are satisfied. With some reservations mentioned above.

Pros

I like the fact that Mailjet has a very clear UI- and it is easy to find and craft new campaigns. They have also been one of the very first email systems to be GDPr compliant- and hence on my radar for very long. We had an account since 2019, but only recently started to consider automating our emails. The trial limit for daily emails is generous too.

Cons

However, there are some issues. Connecting our domain was problematic, and email automation is only available to premium users. This should be available to free users as well, maybe limiting the free daily emails at the same time. It takes time to think automation processes through, and 30 days trial might be too little to decide whether the system is right for a user or not. I at least take time to properly test a software.

Alternatives Considered

MailerLite and Drip

Reasons for Choosing Mailjet

I used Mailchimp ages ago, and did not like their UI.

Switched From

Mailchimp

Reasons for Switching to Mailjet

Cheaper than Drip, More free emails than MailerLite, and GDPR compliant
amit
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
5

5
Reviewed on 17/07/2022

This Is Good For begineers

Pros

The service is good but they block accounts without intimation even we use list cleaning techniques so critical to recover accounts

Cons

Pricing is little high and application
Layout is little critical.Some functions doesn't work on slow internet

Verified Reviewer
  • Industry: Computer Software
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
1
Features
3
Ease of Use
3
Customer Support
1

1
Reviewed on 15/06/2022

Support levels unacceptable

Support is non-existent when it is required. Getting locked out an account leaves nowhere for contact or account resolution.

If your business is depending on such a service, my recommendation it to go elsewhere .

Pros

When Mailjet it working, it works to an acceptable level.

Cons

The support is of the lowest standard possible. We have been left high and dry multiple times now. There is zero care factor about resolution and response times are shocking. We spend several thousands per annum and have implemented customers directly with Mailjet also, but is still not of interest to Mailjet.

Jessica
  • Industry: Financial Services
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
2

4
Reviewed on 21/06/2022

Mailjet Review

Pros

What I like the most about this software is how easy it is to create templates

Cons

What I like the least about this software is the customer service

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