--- description: Review of VBO Tickets Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: VBO Tickets | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Event Management Software](/directory/4734/event-management/software) > [VBO Tickets](/software/80637/vbo-tickets) # VBO Tickets Canonical: https://www.softwareadvice.co.nz/software/80637/vbo-tickets Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/80637/vbo-tickets?page=2) > VBO Tickets is a cloud-based ticketing platform which assists event planners, tour guides and festival organizers with marketing and payment processing. Key features include attendee registration, custom pricing, group sales and membership management. The application enables users to define entry timings on tickets, create customized seating plans and sell ticket bundles to groups. Teams can create custom forms with multiple fields to collect attendee information and complete the registration process for classes, workshops, events and more. Additionally, the white-label solution enables managers to sell tickets directly from the event website or Facebook page. VBO Tickets allows customers to make partial payments, hold tickets for a later purchase and view seat availability status in real-time. It comes with mobile applications for Android and iOS and facilitates integration with Paypal, Stripe, Wepay, Paymill, Salesforce, MailChimp and more. Pricing is available on request and support is extended via phone and email. > > Verdict: Rated **4.8/5** by 84 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 84 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: VBO Tickets - **Location**: San Jose, US - **Founded**: 2012 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Our pricing model is flexible and can be flat-rate, or transaction-based, or anything in between based on your organizations requirements. Bottom line: We can beat your current provider and are one of the best values in the ticketing industry backed by deep, feature rich capabilities and our friendly team. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, German, Indonesian, Portuguese, Spanish - **Available Countries**: Brazil, Canada, Germany, Japan, United Kingdom, United States ## Features - API - Access Control - Activity Dashboard - Alerts/Notifications - Attendance Management - Attendee Management - Badge Management - Barcode/Ticket Scanning - Billing & Invoicing - Calendar Management - Conferences/Conventions - Confirmations/Reminders - Contact Management - Cross Selling Functionality - Customer Data Management - Customisable Branding - Customisable Forms - Customisable Reports - Customisable Templates - Data Import/Export ## Integrations (16 total) - 360 Payments - Apple Pay - Authorize.Net Connector - Clover - Constant Contact - Google Pay - Mailchimp - PayPal - Paymill - QuickBooks Desktop - QuickBooks Online - Stripe - Vibe - WePay - Zapier ... and 1 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Event Management Software](https://www.softwareadvice.co.nz/directory/4734/event-management/software) ## Related Categories - [Event Management Software](https://www.softwareadvice.co.nz/directory/4734/event-management/software) - [Ticketing Systems](https://www.softwareadvice.co.nz/directory/4641/ticketing/software) ## Alternatives 1. [Eventbrite](https://www.softwareadvice.co.nz/software/133924/eventgrid) — 4.6/5 (5774 reviews) 2. [Whova](https://www.softwareadvice.co.nz/software/159316/whova) — 4.8/5 (2446 reviews) 3. [EventCreate](https://www.softwareadvice.co.nz/software/240674/eventcreate) — 4.9/5 (783 reviews) 4. [AllEvents](https://www.softwareadvice.co.nz/software/81990/allevents) — 4.6/5 (149 reviews) 5. [Cvent Event Management](https://www.softwareadvice.co.nz/software/99149/cvent-event-management) — 4.5/5 (990 reviews) ## Reviews ### "So happy with VBO" — 5.0/5 > **Crystal** | *11 November 2022* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: The ease of use, my student staff learned how to use this software in under a week. > > **Cons**: I cant say anything negative about VBO. I have been using it for just over 2 months and I am absolutely impressed with the software. > > We are absolutely enjoying VBO. This is my 3rd software since becoming a Ticket Office manager, and this is by far the best software I've had the pleasure of using. We have noticed huge improvements in speed of transactions, our customers and our staff are both enjoying the ease of use. A majority of my staff has transitioned from our former software, into VBO and they all have repeatedly said that they LOVE VBO and how quick it was to learn. There are new discoveries of positive feedback every day.The customer Service I have been provided by onboarding and support has been more than I had ever dreamed\! Questions are taken care of so quickly and Im able to move on with the task at hand. The custom reports feature has allowed me to complete reconcile several deposits in a matter of minutes, this was formerly a several hour chore.I have made small suggestions in our 2 months with VBO and a few have already been implemented. The development team is wonderful\!Our Go live date was something I really didnt think was achievable- they made it happen in less than 8 business days, with no worries\! This was counting myself doing necessary training, and also training staff on how to sell tickets.I am absolutely amazed by how wonderful VBO has been with every aspect of my needs. They certainly know how to treat their customers with respect and care. ----- ### "VBO makes our ticketing accessible to all" — 5.0/5 > **Lynn** | *4 June 2019* | Performing Arts | Recommendation rating: 10.0/10 > > **Pros**: VBO has the best support and most flexible solution to meet all of our ticketing and registration needs. After evaluating numerous Solutions, but ease-of-use during set up all the way through the user experience has been a game changer for us. We went from selling 80% of our tickets In person or at the door to selling 95% of our tickets online. This helps us forecast revenue, understand the number of volunteers we will need at events, And communicate easily with our ticket buyers before and after events. Our ticket sales have increased dramatically over the past two years > > **Cons**: After selling well over 30,000 tickets a year the number of complaints from users or ticket buyers have been able to be counted on two hands. Usually the complaint is that they don’t know how to scroll down to put the tickets in the cart. That has literally been the only complaint and it happened about 10 times. > > We aren’t entirely volunteer Ronn community theater organization. Our board, members, and patrons range in age from five years old to 90 years old. Our biggest fear was having our retired Ticket ladies be able to understand the software and still sell tickets, and our customers being able to transition to an online sale. We have had A fantastic experience with this transition and it has only become easier for us to bring our shows to the community. ----- ### "VBO" — 5.0/5 > **MICHAEL** | *16 October 2018* | Entertainment | Recommendation rating: 7.0/10 > > **Pros**: Easy to use. This software takes the guess work out of selling tickets online > > **Cons**: It’s a little on the pricey side. We are a very small theater and it ended up being a little too expensive for us > > Customer service through VBO was amazing. They help walk you through every step so it makes set up and delivery of your products super easy ----- ### "Don't hesitate to check out VBO Tickets" — 5.0/5 > **Richard** | *27 November 2023* | Events Services | Recommendation rating: 10.0/10 > > **Pros**: Very wide and deep software solution. We sell tickets for multiple promoters who use multiple venues. VBO Tickets handles this scenario elegantly. > > **Cons**: With software that is SO deep and wide, and given that my situation is one that I use almost all the features, I occasionally come across bugs. Having said that, VBO is always extremely quick to correct them. > > My ticketing provider decided to close down a few years ago so I was forced into finding a replacement. VBO Tickets has surpassed my expectations. My situation is somewhat complicated working with multiple promoters, venues and events so I frequently reach out to Support. They reply in a timely fashion and are always happy to help. ----- ### "Powerful but sometimes confusing; lots of upkeep for optimal use" — 5.0/5 > **Chris Crotty** | *2 December 2017* | Entertainment | Recommendation rating: 8.0/10 > > **Pros**: VBO offers a lot of features and options. Plus the company is willing (or used to be) to develop new features if you make a strong case. Ease of integration with existing sites is fairly easy. Customer support is generally quick, responsive, and thorough. The platform has never gone down in our many year use, so it's definitely stable. > > **Cons**: The interface can be confusing at times. Also, the software glitches at times when using the Box Office function, e.g., asking for full account info when you don't want to add all fields. Usually logging out and in fixes the problem. Another minor complaint: when you copy and event, it won't automatically update the "end sale" by the relative date; you have to set it manually. > > Runs ticketing and merchandise sales for my theater. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/80637/vbo-tickets?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/80637/vbo-tickets) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data