--- description: Review of MaidCentral Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MaidCentral | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/4540/field-service/software) > [MaidCentral](/software/80391/maid-central) # MaidCentral Canonical: https://www.softwareadvice.co.nz/software/80391/maid-central Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/80391/maid-central?page=2) > Maid Central is a cloud-based solution that helps Maid Service businesses manage communication with employees providing house cleaning services in the field. Key features include scheduling, mobile access, kiosk dashboard, billing, dispatching, and a contact database. Designed for residential cleaning businesses and maid services, Maid Central allows users to manage the schedules of team members and customers to track client availability, job status and frequency, employee requirements, and feedback scores. It lets firms use custom tags to highlight consumer requests for particular teams and technicians to provide specific cleaning services. Additionally, the solution helps enterprises add appointment tools to business websites and generate leads for sales. Maid Central comes with a customer portal, which enables users to capture client contact information, service details and notification preferences. It is available on a monthly subscription and support is extended via other online measures. Manage all of your cleaning business activities in one powerful software. Scheduling + Dispatch. Online booking + Customer Portal. Sales and Marketing. Automations + Drip Marketing. Employee Scheduling + Time and Attendance. Employee Portal. Payroll. Unified Customer Communications through text and email. Reporting and tools to create more efficiency and productivity for every employee and every job. Robust reporting. One unified system. > > Verdict: Rated **5.0/5** by 45 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 45 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: MaidCentral ## Commercial Context - **Starting Price**: US$450.00 - **Pricing model**: Flat Rate - **Pricing Details**: $450 per month includes up to 100 jobs. Additional jobs are just $1.2 per completed job up to 500 jobs and $1.00 for all completed jobs over 500. Additional branch fees apply. $250 per additional branch. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Scheduling - Billing & Invoicing - CRM - Calendar Management - Client Portal - Confirmations/Reminders - Contact Database - Contract/License Management - Credit Card Processing - Customer Database - Customer History - Customisable Branding - Customisable Templates - Customizable Fields - Dispatch Management - Drag & Drop ## Integrations (5 total) - Google Analytics 360 - Qbo - Stripe - Twilio - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Field Service Management Software](https://www.softwareadvice.co.nz/directory/4540/field-service/software) ## Related Categories - [Field Service Management Software](https://www.softwareadvice.co.nz/directory/4540/field-service/software) - [Cleaning Company Software](https://www.softwareadvice.co.nz/directory/613/maid-service/software) - [Service Work Order Software](https://www.softwareadvice.co.nz/directory/1544/work-order/software) - [Field Service Mobile Apps Software](https://www.softwareadvice.co.nz/directory/1875/mobile-app/software) ## Alternatives 1. [ZenMaid](https://www.softwareadvice.co.nz/software/15752/zenmaid) — 4.7/5 (205 reviews) 2. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) 3. [MioCommerce](https://www.softwareadvice.co.nz/software/442351/podiumio) — 5.0/5 (51 reviews) 4. [ServiSync](https://www.softwareadvice.co.nz/software/517327/ServiSync) — 5.0/5 (7 reviews) 5. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5058 reviews) ## Reviews ### "Maid Central: Powerful in many ways\!" — 5.0/5 > **Troy** | *4 December 2020* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Maid Central has graphics in the scheduling function that make it easy to understand job requirements and job status at a glance. Communicating is very easy with employees and clients as email and text capabilities exist within the software. Data collection is unbelievable. Because if the data collection capabilities, you have may ways to look at performance in various areas to help guide your areas of improvement. > > **Cons**: There is nothing not to like about Maid Central. While no software can do everything, Maid Central comes close. There are new enhancements and improvements being rolled out all the time. > > Time is money\! Maid Central saves time in scheduling and helping improve efficiency and productivity. ----- ### "LOVE MAIDCENTRAL" — 5.0/5 > **Kari** | *21 October 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: MaidCentral changed my entire business by making it possible to do percentage pay > > **Cons**: The only thing i wish maidcentral had is a good working app for your phone > > Everyone is extremely helpful and genuinely wants to see your grow. ----- ### "Best Onboarding Process I've Had For An Online Program" — 5.0/5 > **Luke** | *11 March 2025* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: It has a report for everything and is very customizable. It has a big learning curve, but once you make it everything runs very well. It also comes preloaded with all sorts of templates and pre-written material that is fantastic\! > > **Cons**: The only hassle was importing and moving my information over, but they were very helpful in that process and made it as painless as possible. > > Their onboarding process is unmatched. You will get the same rep to help train you twice a week and will stay with you as long as you need to get everything up and running. Having the same person who knows and manages your account is such a blessing\! ----- ### "The MaidCentral team and software are the best\!" — 5.0/5 > **Jenny** | *24 October 2024* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Aside from having a ton of data and reports available, what I've enjoyed the most is the support available. MaidCentral has so many support avenues available. Its clear that the MaidCentral team actually cares about the success of our business with the numerous tools and support channels available. > > **Cons**: I would love to have an app for the owner/office staff which would also send push notifications for alerts/tickets/texts. > > My experience with MaidCentral couldn't have been better\! ----- ### "Maid Central keeps our organization on track" — 5.0/5 > **Michelle** | *10 September 2021* | Facilities Services | Recommendation rating: 9.0/10 > > **Pros**: The most impactful part of MaidCentral is the live feature. We know what is going on no matter who is using the program. Updates are immediate so the office staff can see where all staff is and when the job is completed. > > **Cons**: Integration was not complicated. Having an audit trail to see who is making changes in the program within our company is something we would like to see. > > MaidCentral keeps our company information all in one program instead of multiple programs. From Quoting, Scheduling, Billing, Invoicing, Staff and Client information- all in one place. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/80391/maid-central?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/80391/maid-central) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data