--- description: Review of MaidCentral Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: MaidCentral | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/4540/field-service/software) > [MaidCentral](/software/80391/maid-central) # MaidCentral Canonical: https://www.softwareadvice.co.nz/software/80391/maid-central Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/80391/maid-central?page=2) > Maid Central is a cloud-based solution that helps Maid Service businesses manage communication with employees providing house cleaning services in the field. Key features include scheduling, mobile access, kiosk dashboard, billing, dispatching, and a contact database. Designed for residential cleaning businesses and maid services, Maid Central allows users to manage the schedules of team members and customers to track client availability, job status and frequency, employee requirements, and feedback scores. It lets firms use custom tags to highlight consumer requests for particular teams and technicians to provide specific cleaning services. Additionally, the solution helps enterprises add appointment tools to business websites and generate leads for sales. Maid Central comes with a customer portal, which enables users to capture client contact information, service details and notification preferences. It is available on a monthly subscription and support is extended via other online measures. Manage all of your cleaning business activities in one powerful software. Scheduling + Dispatch. Online booking + Customer Portal. Sales and Marketing. Automations + Drip Marketing. Employee Scheduling + Time and Attendance. Employee Portal. Payroll. Unified Customer Communications through text and email. Reporting and tools to create more efficiency and productivity for every employee and every job. Robust reporting. One unified system. > > Verdict: Rated **5.0/5** by 48 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 48 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.8/5 | Based on overall reviews | | Features | 4.9/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: MaidCentral ## Commercial Context - **Starting Price**: US$450.00 - **Pricing model**: Flat Rate - **Pricing Details**: $450 per month includes up to 100 jobs. Additional jobs are just $1.2 per completed job up to 500 jobs and $1.00 for all completed jobs over 500. Additional branch fees apply. $250 per additional branch. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Automated Scheduling - Billing & Invoicing - CRM - Calendar Management - Client Portal - Confirmations/Reminders - Contact Database - Contract/License Management - Credit Card Processing - Customer Database - Customer History - Customisable Branding - Customisable Templates - Customizable Fields - Dispatch Management - Drag & Drop ## Integrations (5 total) - Google Analytics 360 - Qbo - Stripe - Twilio - authorize.net ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Field Service Management Software](https://www.softwareadvice.co.nz/directory/4540/field-service/software) ## Related Categories - [Field Service Management Software](https://www.softwareadvice.co.nz/directory/4540/field-service/software) - [Cleaning Company Software](https://www.softwareadvice.co.nz/directory/613/maid-service/software) - [Service Work Order Software](https://www.softwareadvice.co.nz/directory/1544/work-order/software) - [Field Service Mobile Apps Software](https://www.softwareadvice.co.nz/directory/1875/mobile-app/software) ## Alternatives 1. [ZenMaid](https://www.softwareadvice.co.nz/software/15752/zenmaid) — 4.7/5 (205 reviews) 2. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1463 reviews) 3. [MioCommerce](https://www.softwareadvice.co.nz/software/442351/MioCommerce) — 5.0/5 (51 reviews) 4. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5296 reviews) 5. [ServiSync](https://www.softwareadvice.co.nz/software/517327/ServiSync) — 5.0/5 (7 reviews) ## Reviews ### "Maid Central: Powerful in many ways\!" — 5.0/5 > **Troy** | *4 December 2020* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: Maid Central has graphics in the scheduling function that make it easy to understand job requirements and job status at a glance. Communicating is very easy with employees and clients as email and text capabilities exist within the software. Data collection is unbelievable. Because if the data collection capabilities, you have may ways to look at performance in various areas to help guide your areas of improvement. > > **Cons**: There is nothing not to like about Maid Central. While no software can do everything, Maid Central comes close. There are new enhancements and improvements being rolled out all the time. > > Time is money\! Maid Central saves time in scheduling and helping improve efficiency and productivity. ----- ### "LOVE MAID CENTRAL\!\!" — 5.0/5 > **Megan** | *8 January 2025* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: The in-depth reporting features and industry-specific tools > > **Cons**: The cost, it is the more expensive option > > Amazing customer service from every team member we have dealt with ----- ### "My review of MaidCentral" — 5.0/5 > **Jimmy** | *7 March 2025* | Consumer Services | Recommendation rating: 8.0/10 > > **Pros**: The amount of information available from scheduling, customer \& employee portals, payments, invoicing etc. The system will allow us to be more efficient and focus more ways to be more profitable. The training and onboarding coaches we're great. The system has so much information and set up that it takes a lot to get up and running. > > **Cons**: For us the payroll was a challenge only because we had to switch pay structure which in turn increased our payroll costs. I don't think that's reflective of MC. They we're so good at making adjustments to help us stay compliant in our state. > > \[sensitive content hidden\] was awesome\! She was so quick to respond, so helpful and made the experience enjoyable. \[sensitive content hidden\] went above and beyond helping us with compliance too. Thank you \[sensitive content hidden\] for getting us through this\! The overall experience was overwhelming but good. The system has so much information so it will take time to learn everything but each day I find a solution to a problem or a new feature to help maintain our business. ----- ### "Worth the investment" — 5.0/5 > **Robert** | *23 May 2025* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: Ease of use, smart functionality, intelligent processes that help you save time, be more efficient and streamline workflows > > **Cons**: If you are not super tech savvy, it will take a little extra learning because there are some elements that require computer knowledge > > Fantastic from start to finish 0- very supportive and streamlined. Our implementation coach \[sensitive content hidden\] was amazing. ----- ### "More Than Software—A Whole Experience with the MaidCentral Team" — 5.0/5 > **Roxan** | *25 October 2024* | Hospitality | Recommendation rating: 10.0/10 > > **Pros**: MaidCentral has completely transformed how we handle operations at My Maid Service of Cincinnati. With everything—scheduling, client management, payroll, and quality control—all in one place, we’re able to stay organized and efficient. Just the routing and scheduling tools alone have been game-changers, helping us reduce drive times and keep our teams on track so we can spend more time where it counts—with our clients. The CRM features give us a full picture of each client’s preferences and needs, which is crucial for delivering the kind of service that keeps them coming back. MaidCentral’s payroll automation aligns perfectly with our performance and quality standards, so we can handle compensation accurately and reward our team fairly. One of the best parts for us is the quality control system—having checklists, client feedback, and quality scores all in one place makes it easy to keep our standards high and address any issues early. Plus, we love that MaidCentral offers extras like MaidCentral Live, the Consistency Course, and Core KPI Webinars. These give us way more than we expected when it comes to running a company, helping us stay sharp and fully equipped to keep growing. MaidCentral isn’t just a platform; it’s a tool that helps us thrive while holding onto the integrity and excellence we’re known for. > > **Cons**: MaidCentral has been a game-changer for our operations, even though there’s a bit of a learning curve and some limits on customization. What I really appreciate, though, is that they’re always improving it. They listen to feedback and make me feel like my input matters, which goes a long way in making the platform work smoothly for us. > > Working with MaidCentral has been nothing short of an experience—and not just the software, but the incredible people who make it happen. Ajia has totally transformed our approach to consistency (she’s like a consistency guru), while Gregg keeps us on track day-to-day, helping us fine-tune every new insight we pick up. Yodit? She’s our go-to for anything complex and always has a smile to go with it. Victoria, the walking encyclopedia, was essential in getting us set up from the start, and \[sensitive content hidden\] keeps us on point with data and reports—he’s all business with no bones about it. \[sensitive content hidden\] tells it like it is, and Tom? Well, he’s just hilarious and adds some much-needed humor to the mix. The best part? We’re not just learning a system; we’re building connections with people who make it all worthwhile—and that’s something you can’t put a price on. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/80391/maid-central?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/80391/maid-central) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data