Profit.co

Pros

The software is user friendly,easy to set up.and adjust. The team is constantly working on customizing the soft to meet our expectations.

Cons

Some features did not met our expectations,but the product team adjusted them accordingly.

Alternatives Considered

Reasons for Switching to Profit.co

Pros

Profit is full of features. Too many to list here. But I really like how customizable the application is. One of my favorite features is a milestone-based Key Result. You can set-up templates, etc. This has been great for us because we like to projectize our OKRs.

Also, their customer service is amazing. They are very committed to provided a great product and great service. I have a small company and when I had an issue early on I got a call from their [SENSITIVE CONTENT HIDDEN] and we resolved the issue and exchanged ideas. Seriously the best service I have gotten from any application.

Cons

When I initially started using the app there was some bug but as it has matured I have not experienced a single issue. Also you may want to have their team set-you up as there are a lot of customization that can be made. For some people that can be over whelming. However they do a great job in the UI giving you the ability to only see the feature you need.

Alternatives Considered

Reasons for Choosing Profit.co

Switched From

Reasons for Switching to Profit.co

Pros

I received good customer service from the Profit.Co team. On time assistance and commitment to meeting and setting SLA.

Cons

I was not able to upload data on to the software.

Pros

Before I used Profit, I had used another OKR platform which was a limited, non-supportive team, and no solution to represent OKR results the way our team wants. Since this first company sold their service, I had to look for a new one. After several attempts few OKR platforms, Profit was the easiest interface with lots of options to customize how our team wanted. Profit teams were always available and responded promptly. The engineering team always open to listen and added my requested inquiry as new features to the platform. Even after the initial setup, all contacts were available minor questions and issues and even supported extended advise on OKR core structures, methodology and understandings.

Cons

Since it offers lots of features, there were several methods you could make your desired solutions.
It is not hard but it could have some learning curves and overwhelming till you get used to it.
The main difficulties are caused by too many customizable features.

Alternatives Considered

Reasons for Choosing Profit.co

Reasons for Switching to Profit.co

Pros

Profit has a ton of features. It's a complete solution designed to execute a company's goals and objectives. I love how you get a 360 degree and interconnecting view of priorities, tasks, subtasks, relationships, outcomes, employee engagement and performance management. I also love how customizable the product is and how easy it is to assign tasks within our team. With 300 prebuilt KPIs and KPI boards, managing KRs is rather simple. It took us just a 30 minute call with their Customer support team to get started with our first OKR. Thereon we got more info through the extensive and very helpful training videos and product content.

Cons

While videos and training content is useful, it takes the user out of the system to understand how to use the software. I would suggest the use of guided workflow methodologies similar to WalkMe.

Alternatives Considered

Reasons for Choosing Profit.co

Switched From

Reasons for Switching to Profit.co