---
description: Review of Kylie.ai Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Kylie.ai | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/255/customer-service/software) > [Kylie.ai](/software/78225/kylie)

# Kylie.ai

Canonical: https://www.softwareadvice.co.nz/software/78225/kylie

> Kylie.ai is a cloud-based data analytics solution that enables businesses of all sizes to automate customer care conversations. It uses artificial intelligence (AI) algorithms to assist agents in resolving customer queries.


Kylie.ai observes the context and sentiment of a customer’s query and provides data-driven personalized answers to facilitate existing workflows and reduce the agent ramp-up time. Features of the platform include communication monitoring, data-based suggestions, REST level encryption, backup and more. Additionally, the solution helps analyze customer questions and generate automated responses for the agent to review and send.


Kylie.ai is a HIPAA-compliant solution, which allows businesses to manage all data and responses from a unified dashboard. Pricing is available on request and support is extended via phone and online help desk.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Directly
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$99.00
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- AI Copilot
- Alerts/Escalation
- Dashboard
- Knowledge Base Management
- Multi-Channel Communication
- Support Ticket Management

## Support Options

- Chat

## Category

- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)

## Related Categories

- [Customer Service Software](https://www.softwareadvice.co.nz/directory/255/customer-service/software)
- [Cloud PBX Software](https://www.softwareadvice.co.nz/directory/4757/cloud-pbx-software/software)

## Alternatives

1. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18803 reviews)
2. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1787 reviews)
3. [Zendesk Suite](https://www.softwareadvice.co.nz/software/26892/zendesk-talk) — 4.4/5 (4090 reviews)
4. [LiveChat](https://www.softwareadvice.co.nz/software/27068/livechat) — 4.6/5 (1727 reviews)
5. [Freshdesk](https://www.softwareadvice.co.nz/software/110247/freshdesk) — 4.5/5 (3470 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/78225/kylie)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/voip/kylie-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/78225/kylie> |
| en-GB | <https://www.softwareadvice.co.uk/software/78225/kylie> |
| en-IE | <https://www.softwareadvice.ie/software/78225/kylie> |
| en-NZ | <https://www.softwareadvice.co.nz/software/78225/kylie> |

-----

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