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iSpring Suite
4.6
Overall rating
Reviews
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About iSpring Suite
iSpring Suite is a robust authoring tool for creating eLearning content. It is integrated into PowerPoint, so the interface is user-friendly. In the familiar PowerPoint environment, you can turn your presentations into learning courses and create quizzes, video lectures, screencasts, role-play simulations, interactions, and flipbooks. And you don’t have to develop anything from scratch: iSpring Suite provides ready-made templates for almost all kinds of eLearning content. Just select the best-matching template and customize it with ease to cater to your needs. Personalization features like Character Builder further enhance the quality of your learning content.
The iSpring Suite Max package allows you to co-create and co-edit content with your team in iSpring Cloud, a cloud-based tool for collaborative authoring. iSpring AI, a powerful addition to the iSpring Suite Max feature set, is an AI assistant that helps you generate ideas for your learning content, write text, and enhance course design faster than ever before.
The content produced in iSpring Suite works flawlessly with all modern LMSs. iSpring tools support all the classic and new eLearning standards – SCORM 1.2, SCORM 2004, AICC, cmi5, and xAPI (Tin Can) – perfectly. That means users don’t have to spend time resolving compatibility issues.
iSpring Suite pricing
iSpring Suite has a free version and offers a free trial. iSpring Suite paid version starts at A$1,090.00/year.
Starting Price:
A$1,090.00/year
Free Version:
Yes
Free trial:
Yes
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iSpring Suite Reviews
Feature rating
5 reviews of 1,618
View all reviews
Adam
- Industry: Government Administration
- Company size: 201–500 Employees
- Used Weekly for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
3
5
Reviewed on 12/10/2020
Great product!
I use it all the time to create eLearning content. It has multiple applications, such as learning courses, quizzes, conversation simulations, flip books, and more. Highly recommend.
Pros
I have been using the iSpring Suite for a few years now, primarily as a PowerPoint plugin to create eLearning and publish it in Scorm 1.2 format. It's very easy to turn a regular PowerPoint presentation into an interactive eLearning course.
Cons
It's a great product. Using the suite through PowerPoint is powerful, but limiting if you don't use Office365.
Response from iSpring Solutions
Hi Adam,
Thank you very much for posting you detailed review here on Capterra. We appreciate it tons! Hope iSpring keeps serving you well :)
You also gave our Customer Support only 3 stars. Could you please share the details? Please send a message to [email protected]. Thank you!
Replied 22/12/2020
TAYLOR
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5
4
Reviewed on 21/02/2020
Great Software for Online Training Business
I have built a very successful business developing and marketing online prep courses for helping people pass vocational exams, like entry-level law enforcement or certification, etc. My tutorials and practice quizzes are packaged into over 40 different products. Over 10,000 users have benefited from these courses. My business has earned over 600 5-star reviews on ShopperApproved during the past 12 months.
Customer support is one of the best I have experienced in many years of software use. Customer support issues come up when Google or Microsoft make changes that iSpring product have to adapt to. Great support personnel - available, smart, friendly, followup, etc.
Pros
Ability to prepare and publish great tutorials using PowerPoint as the basis is terrific. User interface is intuitive and comprehensive. Results are high quality and attractive.
Quiz development and deployment is also very easy and comprehensive. The wide range of interactive questions that can be achieved is impressive. Quizzes are attractive in appearance and offer great options for how they perform.
Output of both quizzes and tutorials are excellent for both desktop and mobile devices across both Android and Apple devices.
Cons
I now have a library of over 100 quizzes and tutorials. There is no easy ability to Search for a text string in these source files if I need to repair an error reported to me by my students.
Alternatives Considered
Lessonly, CANVAS, Moodle, Adobe Captivate, Trakstar Learn, Blackboard Learn and Articulate 360Reasons for Switching to iSpring Suite
Ease of use. PowerPoint based. No Flash, HTML5 supported. Easy to deploy on both desktop and mobile platforms. Runs well on both Android and Apple devices.Response from iSpring Solutions
Hi Taylor,
Thank you so much for sharing your story about using iSpring. We are extremely happy to hear that it works well for your needs and hope that it keeps serving well. We are also glad that you are satisfied with how our tech support addresses clients' cases!
As per your Cons, could you please send a little more details to [email protected]? Our team will be glad to look into them!
Replied 11/03/2020
Eileen
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Value for Money
1
Features
5
Ease of Use
3
Customer Support
1
3
Reviewed on 13/01/2020
Buyer Beware
Because I cannot get any support from them unless I subscribe to their latest version for nearly the full price of the software, I have to give them one star. No support = no customer service. No customer service = bad policy.
Pros
The options offered for engagement and interest level.
Cons
If you do not repurchase this software yearly via their maintenance program, you get no support. No chat, no email, no online knowledgebase. I can't even begin to describe how disappointed I am. To me, that is unethical. A company that does not support all versions of its software does not deserve to be in business. I checked my copy of Articulate 360, and they provided support to Articulate 13 released in, you guessed it, 2013. My version of iSpring is less than 2 years old. I'll be converting all of my elearning lessons to Articulate360 BECAUSE of their amazing support.
Alternatives Considered
Adobe CaptivateReasons for Switching to iSpring Suite
iSpring ran better on our LMS, but now that there is no support, we will switch to Articulate 360 which supports ALL versions of its software, and it is over 10 years old.Response from iSpring Solutions
Hi Eileen,
Thank you so much for your detailed review of iSpring products and service. We appreciate your taking the time to submit it here on Capterra.
As per your Cons, let me please note that for those who do not wish to continue with the Maintenance plan, we have a vast collection of helpful resources available online, such as video tutorials, help docs, articles, webinars, FAQs: https://www.ispringsolutions.com/support. We also have social media pages where anybody can ask our community any question about iSpring.
Those who do have maintenance plan, however, get immediate support via chat, phone as well as 24/7 email assistance.
Hope that helps!
Replied 6/02/2020
Allan
- Industry: Mining & Metals
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5
5
Reviewed on 8/06/2024
ISpring -Product and Support
I am not totally tech-savvy but improving. When I have become stuck and think there is no answer I have bothered to reach out for support either by phone (Thanks Audrey) or via keyboard through the platform (Thanks Kasey) and my problem is always fixed.
Pros
Ease of use is an option for development. Easy to open and access.
Cons
I didn't realise where the Ispring controls were until I'd used it for 6 months and then accidentally clicked on "Ispring". Up till then it was just a normal power point system.
Verified Reviewer
- Industry: E-Learning
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
-
Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5
5
Reviewed on 15/12/2022
Best value for an authoring tool
Overall, it is a great product within the world of authoring tools. It seems that most have a bit of 'clunkiness' associated with them. In my opinion, iSpring has the least and is the best value.
Pros
The ease of use is what I like the most! I have been able to train people easily on how to use it, and it is intuitive. I also appreciate the recent prompt support that I had as some videos were exporting funny. It was all resolved within 24 hours of opening the ticket over the weekend.
Cons
The only piece that I don't like from this software is how the interactions and quizzes are not cloud-based. We are a cross functional team that collaborate on courses, and this impacts our workflow.
Alternatives Considered
Articulate 360Reasons for Switching to iSpring Suite
I trialed both iSpring and Articulate at the same time when selecting an authoring tool. Articulate created more errors, and is also not great for a cross-functional teams. Based on this, and the price point - iSpring Suite was the best valueResponse from iSpring Solutions
Hi, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it tons. Our tech support team always puts clients first - it's amazing that you had a positive experience! As per your cons, if you use the latest version of our authoring tool, you can create a quiz online. Here are the instructions on how to do this: https://docs.ispringsolutions.com/ispring-space/creating-a-quiz-35652572.html As for interactions, thank you for sharing your feedback! I will forward your message to our Product Development Team as a feature request. We will make a note of it and consider adding it in future updates. Keep up the great work!
Replied 26/12/2022
