---
description: Review of ServiceSkills.com Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ServiceSkills.com | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Training Software](/directory/1232/online-training/software) > [ServiceSkills.com](/software/77946/serviceskills)

# ServiceSkills.com

Canonical: https://www.softwareadvice.co.nz/software/77946/serviceskills

> ServiceSkills is a cloud-based online learning platform for businesses of all sizes. The solution has been designed to help companies with training, certification management, performance management and employee engagement. ServiceSkills helps customer-facing businesses with soft skills training and allows supervisors to assign courses, monitor performance, recognize performance gaps, track individual scores and generate reports.


The courses offered by the solution include customer service, basic selling, team building, conflict resolution, diversity and leadership skills. The administrative interface allows managers to select a learning path and assign courses. Additionally, the solution provides learners with post-quiz feedback, key training reminders and certificates of achievement.


The solution’s training modules come in the SCORM format and can be integrated into a firm's existing LMS. The solution is available on a one-time subscription basis and support is available via phone and email.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: serviceskills.com
- **Founded**: 1985

## Commercial Context

- **Starting Price**: US$3,490.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: $3,490 - up to 15 learners
$4,990 - up to 50 learners
$7,990 - up to 100 learners
$12,990 - up to 250 learners
$21,990 - up to 1,000 learners 
1,000+ - custom quote
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, Spanish
- **Available Countries**: Canada, United States

## Features

- Certificates
- Certification & Licensing
- Corporate/Business
- Performance Management
- Reminders
- SCORM Compliance
- Tests/Assessments

## Support Options

- Email/Help Desk
- Phone Support

## Category

- [Training Software](https://www.softwareadvice.co.nz/directory/1232/online-training/software)

## Related Categories

- [Training Software](https://www.softwareadvice.co.nz/directory/1232/online-training/software)
- [Cloud LMS Software](https://www.softwareadvice.co.nz/directory/1795/cloud/software)
- [Computer Based Training Software](https://www.softwareadvice.co.nz/directory/3695/computer-based-training/software)
- [SCORM-Compliant LMS Software](https://www.softwareadvice.co.nz/directory/3709/scorm/software)
- [Course Authoring Software](https://www.softwareadvice.co.nz/directory/3777/course-creation/software)

## Alternatives

1. [LearnWorlds](https://www.softwareadvice.co.nz/software/96743/learnworlds) — 4.7/5 (192 reviews)
2. [Absorb LMS](https://www.softwareadvice.co.nz/software/37819/absorb-lms) — 4.5/5 (329 reviews)
3. [360Learning](https://www.softwareadvice.co.nz/software/32204/360learning) — 4.7/5 (484 reviews)
4. [Moodle](https://www.softwareadvice.co.nz/software/4321/moodle) — 4.3/5 (3374 reviews)
5. [Easy LMS](https://www.softwareadvice.co.nz/software/132766/easy) — 4.6/5 (178 reviews)

## Reviews

### "We are a loyal customer & you should be too if you're interested in great customer service training" — 5.0/5

> **Brian** | *15 August 2019* | Insurance | Recommendation rating: 10.0/10
> 
> **Pros**: First I need to begin by saying we have been using the Telephone Dr. DVD library Training for years.  I wish we'd started using this much sooner. The ability to assign coursework to individuals or departments and being able to keep track of it through their dashboards makes my job as the training manager easy. The same can be said when on-boarding new employees. in addition, I can watch their progress as they make their way through the coursework.
> 
> **Cons**: The dashboard is not the most intuitive interaction. Is not unusable it just takes some time to get used to using it.
> 
> The few times I've actually needed customer service support the employees at the Telephone Dr. are terrific. They practice what they preach in their customer service.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/77946/serviceskills)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/lms/serviceskills-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/77946/serviceskills> |
| en-GB | <https://www.softwareadvice.co.uk/software/77946/serviceskills> |
| en-IE | <https://www.softwareadvice.ie/software/77946/serviceskills> |
| en-NZ | <https://www.softwareadvice.co.nz/software/77946/serviceskills> |

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