---
description: Review of The Managed Desk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: The Managed Desk | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [The Managed Desk](/software/779348/The-Managed-Desk)

# The Managed Desk

Canonical: https://www.softwareadvice.co.nz/software/779348/The-Managed-Desk

> The Managed Desk is a cloud-based IT Service Management and IT Asset Management platform designed for schools, government agencies, and small to midsize businesses. It helps teams track support tickets, manage IT assets, and handle service requests in one place. The Managed Desk can be deployed via the cloud, making it accessible from any web browser without local installation. Core features include a help desk ticketing system, asset tracking, and reporting tools. These features help IT teams stay organized, monitor equipment lifecycles, and resolve issues faster. Small and midsize organizations can benefit from the ticketing system, which keeps support requests visible and prioritized. Support is available via email, live chat, and an online knowledge base.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: The Managed Desk

## Commercial Context

- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Australia, United States

## Features

- Contact Management
- Interaction Tracking
- Lead Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software)

## Related Categories

- [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software)
- [Conversational AI Platforms](https://www.softwareadvice.co.nz/directory/4010/conversational-ai-comparison/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/779348/The-Managed-Desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/779348-The-Managed-Desk/> |
| en-AU | <https://www.softwareadvice.com.au/software/779348/The-Managed-Desk> |
| en-GB | <https://www.softwareadvice.co.uk/software/779348/The-Managed-Desk> |
| en-IE | <https://www.softwareadvice.ie/software/779348/The-Managed-Desk> |
| en-NZ | <https://www.softwareadvice.co.nz/software/779348/The-Managed-Desk> |

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