---
description: Review of GroomTower Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: GroomTower | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Small Business CRM Software](/directory/489/small-business/software) > [GroomTower](/software/778483/GroomTower)

# GroomTower

Canonical: https://www.softwareadvice.co.nz/software/778483/GroomTower

> GroomTower is a cloud-based salon management platform built for pet grooming businesses, from independent single-location salons to multi-location grooming groups. It covers appointment scheduling, online booking, client messaging, boarding, daycare, payments, and staff management in one place.&#10;&#10;Core features include automated SMS and email appointment reminders at configurable intervals, pickup-ready notifications, cancellation and rescheduling notices, and two-way SMS with client replies logged directly to client records. Vaccination and document expiration alerts help salons stay on top of compliance requirements. Unlimited transactional SMS is included on all plans with no per-message fees or monthly caps, and TCPA-compliant opt-in and opt-out flows are built in. Professional and Enterprise plans add MMS photo messaging for before-and-after or mid-groom photo updates.&#10;&#10;Additional tools include boarding and daycare management, payment processing, and staff commissions tracking. Multi-location groups can manage operations across all sites from a single platform.&#10;&#10;Support options are not specified in available data. Prospective buyers are encouraged to contact GroomTower directly to confirm available support channels.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: GroomTower LLC

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: GroomTower has three flat-rate plans billed per month or per year. Every plan starts with a free trial and needs no credit card: 14 days on Starter and Professional, 30 days on Enterprise.&#10;&#10;Starter, $29/month or $290/year: up to 3 staff, 2 user logins and 1 location. Includes the groomer calendar, 24/7 online booking, client and pet records, email reminders, checkout, and cancellation and no-show policies. SMS is available as an add-on (SMS Notification Pack, $14.99/month).&#10;&#10;Professional, $79/month or $790/year: up to 10 staff and 5 user logins. Adds SMS reminders and two-way texting with no per-message fees, gift cards, loyalty, client referrals, staff commissions, time tracking and advanced reports.&#10;&#10;Enterprise, $199/month or $1,990/year: unlimited staff, users and locations, custom branding, priority support and API access.&#10;&#10;Annual billing gives you two months free. Additional locations are $19.99/month on Starter and Professional. There are no setup fees, and data migration is free.&#10;&#10;You can upgrade or downgrade at any time from your dashboard. If you're not satisfied, contact us within 30 days of creating your account for a full refund.&#10;&#10;Prices are in USD. Plans are also available in CAD, EUR, GBP and AUD. We accept Visa, Mastercard and American Express.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French
- **Available Countries**: Canada, France, United States

## Features

- Mobile Access

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Small Business CRM Software](https://www.softwareadvice.co.nz/directory/489/small-business/software)

## Related Categories

- [Small Business CRM Software](https://www.softwareadvice.co.nz/directory/489/small-business/software)
- [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software)
- [Pet Grooming Software](https://www.softwareadvice.co.nz/directory/4633/pet-grooming/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/778483/GroomTower)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/778483-GroomTower/> |
| en-AU | <https://www.softwareadvice.com.au/software/778483/GroomTower> |
| en-GB | <https://www.softwareadvice.co.uk/software/778483/GroomTower> |
| en-IE | <https://www.softwareadvice.ie/software/778483/GroomTower> |
| en-NZ | <https://www.softwareadvice.co.nz/software/778483/GroomTower> |

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