---
description: Review of Roddely Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Roddely | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/5207/ai-agents-for-customer-support/software) > [Roddely](/software/776935/Roddely)

# Roddely

Canonical: https://www.softwareadvice.co.nz/software/776935/Roddely

> Roddely is a cloud-based AI customer support solution built for Egyptian online stores and e-commerce shops of all sizes. It connects to existing WhatsApp Business, Instagram, Messenger, and Telegram accounts, plus a website chat widget, consolidating all customer conversations into one inbox. No coding or technical training is required — setup takes approximately five minutes.

Core features include multi-channel inbox management, voice note transcription with instant text replies, and catalog and policy training via uploaded files, price lists, images, and store links. Roddely replies to customer messages in under five seconds, around the clock, in Egyptian Arabic dialect, franco (Arabic written in Latin letters), Standard Arabic, or English. Store owners can choose from three reply tones: friendly, formal, or playful.

When questions fall outside the trained knowledge base, a knowledge gap alert flags the unanswered query so the owner can add missing information. Conversations requiring human attention are automatically routed to a team member, preventing unresolved cases.

Roddely suits small independent shops through high-volume multi-store operations. Support is available through a knowledge base, with human handoff tools built directly into the platform workflow.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Roddely

## Commercial Context

- **Starting Price**: US$20.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Roddely is priced in Egyptian pounds and billed monthly. Starter is 999 EGP a month (about 20 USD) for 1,000 replies to customers a month. Growth is 2,499 EGP a month (about 50 USD) for 5,000 replies a month. Enterprise is priced around the business, with unlimited monthly replies. Every plan includes the WhatsApp fees. The first month is free and needs no card.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, English
- **Available Countries**: Egypt, United States

## Features

- Agentic Task Execution
- Autonomous Task Execution
- Conversational AI
- Human-in-the-loop (HITL)
- Knowledge Base Management
- Natural Language Processing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [AI Agents for Customer Support](https://www.softwareadvice.co.nz/directory/5207/ai-agents-for-customer-support/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/776935/Roddely)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/776935-Roddely/> |
| en-AU | <https://www.softwareadvice.com.au/software/776935/Roddely> |
| en-GB | <https://www.softwareadvice.co.uk/software/776935/Roddely> |
| en-IE | <https://www.softwareadvice.ie/software/776935/Roddely> |
| en-NZ | <https://www.softwareadvice.co.nz/software/776935/Roddely> |

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