About Brokermint

Brokermint is a cloud-based real estate accounting platform that helps businesses manage and streamline listings, transactions and contacts. Brokermint’s key features include transaction management, commission tracking, e-signature, automated checklists, offer management, API access, agent profile management, white label rebranding and others. The commission tracking feature allows users to automate commission calculation and generate disbursement forms. The platform’s team management tool is used to auto-calculate team commissions, set up team caps and reports. Brokermint integrates with Commissions, Chime, Inside Real Estate, Follow Up Boss, TRIBUS, Propertybase, Salesforce, Contactually, RESO, RETS, MLS, Quickbooks desktop, Xero, Waveapp, Dropbox and Google Drive. Brokermint is available in simple start, standard and enterprise packages.
Brokermint Software - Sales tracker
Brokermint Software - Reports
Brokermint Software - Real-time dashboard
Brokermint video
Brokermint Software - Sales tracker - thumbnail
Brokermint Software - Reports - thumbnail
Brokermint Software - Real-time dashboard - thumbnail

Brokermint pricing

Brokermint does not have a free version but does offer a free trial. Brokermint paid version starts at US$99.00/month.

Starting Price:
US$99.00/month
Pricing Details:
Pricing is based on the number of seats required.
Free Version:
No
Free trial:
Yes

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Brokermint Reviews

Feature rating

Value for Money
4.5
Functionality
4
Ease of Use
4.5
Customer Support
4.5
5 reviews of 783 View all reviews
Brian S.
  • Industry: Military
  • Company size: 1,001-5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 19/12/2018

Easy to Use and keep files organized

Overall, I really like using Brokermint. The learning curve is not steep, and it's a great way to share and organize contract files.

Pros

I've used Brokermint with two different companies now, and it is incredibly easy to use. I used to keep very detailed files on my hard drive, and backed up on an external drive. Brokermint helps me organize my files much easier with their checklists and backing them up on my hard drive after a transaction is finished is much easier than trying to keep up with multiple versions on my harddrive(s).

Cons

There isn't much I don't like, but there are a few design features that took me a while to learn. For example, when you add a new task to a checklist - first time I did this, I needed to add a document, but forgot to check the box, then I didn't have permission to delete that task. Also, when you upload a document, it doesn't become visible until you also select "Submit". I learned this the hard way the first time, when my broker was looking for a document I uploaded, but never submitted.

Verified Reviewer
  • Industry: Real Estate
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
5

4
Reviewed on 3/10/2019

Best Features for the Price, Great Customer Service

To get a better product, you'd have to spend more money. We found workarounds for any issues we were having, and the cost savings is worth it for that. I think this product would work very well for a brokerage with fewer agents, but we had 100+, so the workarounds were a little time consuming. Overall, as an admin, I like it.

Pros

Brokermint mostly works just how you'd expect, which makes it easy for agents to pick up and start using with little training. Customer service is top of the line. My chats were always answered within a couple minutes. Anything requiring a phone call was easily scheduled within a reasonable time. In an emergency, I could always get help right away. As an admin, I could add an accounting checklist to each transaction, separate from the agent checklist, and I'd use that to upload a copy of the escrow deposit, bank transfer of escrow to commission, and commission payments. The agent could see these and know when they were paid.

Cons

It has a few quirks. One problem for agents is that you can't save a draft of an e-sign document, then come back and finish it later. It's all or nothing. The biggest for admin is that, if an agent has multiple active transactions and is going to cap mid-transaction on the next closing, commissions don't automatically update to reduce the company split on this closing, and they don't automatically zero the company split on the other active transactions. You have to re-apply the commission plan to them, which causes them to recalculate and recognize that the agent is capping.

Mariah S.
  • Industry: Real Estate
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 6/10/2021

Our Go-To For Years!

Great product, great people.

Pros

Customer Service was mind-blowing when we signed up. Very responsive to questions and issues during set up and they even scheduled a group video meeting to help onboard our team to the software and make sure we knew of the many features. Really really exceptional customer service. Aside from that, we love that we can create customized checklists to work off of and the document splitting/merging feature is the one I use the most!

Cons

Up until this year the biggest frustration was that they didn't have an app. They have one now!

Kevin J.
  • Industry: Real Estate
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
2
Ease of Use
1
Customer Support
5

2
Reviewed on 23/07/2019

Clunky User Interface with a Tremendous Learning Curve

The team is open to feedback as long as it is positive. If you appear less than 100% positive in the support forums or share your frustrations in a constructive manner, the admins will disable your ability to post or comment on threads. This demonstrates a company with a dysfunctional culture and one that does not align with the values of our organization. If they would listen to the constructive feedback, BrokerMint could truly be something special (I truly believe that). Unfortunately, they are slow to respond to simple things and their actions are alienating customers.

Pros

It has the potential to be an amazing platform as it has all the right elements.

Cons

While it has all the right elements, the user interface is clunky, not intuitive and the result is a tremendous learning curve even for the most tech-savvy real estate professional. A great example of their unusual UI is that all transactions have to either be "pending" or a "listing." If you are preparing an offer to submit to a listing agent, it has to go into the system as a "pending" file, even though it is not. This skews your analytics since you will show a closed/lost rate that is artificially inflated. But wait, there is more. Need to prepare a referral agreement!? Yup, you guessed it -- pending transaction! That is just one of the issues I have with BrokerMint that has lead me to pull the plug at the end of our first contract.

Alternatives Considered

dotloop

Reasons for Choosing Brokermint

We were attempting to consolidate two solutions into one.

Reasons for Switching to Brokermint

Additional functionality over dotloop.
Verified Reviewer
  • Industry: Real Estate
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 6/07/2021

An *Actually* Helpful Real Estate Transaction Management System

Brokermint helps keep various disparate elements of my business organized and accessible from anywhere and helps keep me informed and on track with my business goals.

Pros

This awesome Brokermint system replaces a somewhat glitchy option we'd been using before (Dotloop), and not only improves the functionality of various contract signing or document sharing elements, but adds in amazing features like viewing your pipeline and helping to manage the business side of everything. It allows my broker and his staff to view and help me make my transactions smoother for my clients.

Cons

It would be awesome if there were a way to integrate my already-established CRM tools in order to save time inputting client data for each project. If there is a way to integrate everything, it's unclear and I haven't discovered it yet.

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