---
description: Review of DIRS21 Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: DIRS21 | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Channel Management Software](/directory/256/channel-management/software) > [DIRS21](/software/775731/DIRS21)

# DIRS21

Canonical: https://www.softwareadvice.co.nz/software/775731/DIRS21

> DIRS21 is a cloud-based hospitality management platform that helps hotels, restaurants, and tourism businesses in Germany, Austria, and Switzerland manage online bookings, channel distribution, and guest communication from one system. It primarily serves mid-sized and owner-operated 3- and 4-star hotels, as well as hotel chains, boutique properties, holiday accommodations, and MICE venues, with over 5,000 customers.

Core features include a direct booking engine with dynamic pricing and upselling, a channel manager that syncs rates and availability across OTAs in real time, and GDS connectivity covering Amadeus, Sabre, Galileo, Worldspan, and Pegasus. An occupancy optimizer automatically fills booking gaps, while a voucher shop and event assistant generate additional revenue. A loyalty program supports guest retention through points and personalized offers. The DIRS21 Insights dashboard displays KPIs such as ADR, revenue, and cancellation rates without requiring data exports. The DIRS21 Live mobile app consolidates team messaging, task management, and guest chat in one place.

The platform is accessible via browser and mobile app on desktops, tablets, and smartphones, and integrates with external PMS systems. Support options include a knowledge base and assistance channels provided through the platform.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: TourOnline

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, German
- **Available Countries**: Austria, Germany, Switzerland

## Features

- AI Copilot
- API
- Activity Dashboard
- Activity Tracking
- Automation
- Availability Management
- Booking Aggregation
- Booking Engine
- Calendar
- Campaign Management
- Channel Analytics
- Collaboration Tools
- Content Management
- Customisable Branding
- Customisable Reports
- Customisable Templates
- Data Import/Export
- Data Synchronisation
- Discount Management
- Dynamic Pricing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Channel Management Software](https://www.softwareadvice.co.nz/directory/256/channel-management/software)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/775731/DIRS21)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/775731-DIRS21/> |
| en-AU | <https://www.softwareadvice.com.au/software/775731/DIRS21> |
| en-GB | <https://www.softwareadvice.co.uk/software/775731/DIRS21> |
| en-IE | <https://www.softwareadvice.ie/software/775731/DIRS21> |
| en-NZ | <https://www.softwareadvice.co.nz/software/775731/DIRS21> |

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